Assistant Director of Operations

🇺🇸 Charlotte, North Carolina 🕑 Full-Time 💰 $50K - $55K 💻 Enrollment 🗓️ September 23rd, 2026

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Edtech.com's Summary

University of North Carolina at Charlotte is hiring an Assistant Director of Operations to lead application processing, academic credential evaluation, and workflow management for the Office of Undergraduate Admissions. The assistant director supervises a team of three Academic Credential Evaluators and ensures timely, accurate review of undergraduate applications supporting institutional enrollment goals. The role also improves business processes and partners with Enrollment Management, the Registrar, IT, and academic colleges on admissions operations.

Highlights

Supervise, train, mentor, and evaluate a team of three Academic Credential Evaluators.
Oversee review and evaluation of domestic and international academic credentials for undergraduate admission.
Maintain data integrity within the student information system and admissions CRM platforms.
Analyze operational processes and recommend improvements to efficiency and service delivery.
Ensure compliance with university, state, federal, and accreditation regulations on admissions processing.
Partner with Enrollment Management, the Registrar, IT, and academic colleges to support admissions operations.
Hold a bachelor's degree and three years of progressively responsible experience in admissions operations or a related higher education function (master's degree preferred).
Salary range of $50,000-$55,482, with hybrid work eligibility possible based on departmental needs.