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California Baptist University

Assistant Director of Student Care

🇺🇸 Riverside, CA 🕑 Full-Time 💰 $33 - $35 per Hour 💻 Other 🗓️ January 26th, 2026

Edtech.com's Summary

California Baptist University is hiring an Assistant Director of Student Care. This role involves providing support and resources to students experiencing illness, injury, or crisis by managing student care cases, collaborating with campus resources, and maintaining communication to support students' physical, emotional, and family needs affecting their academic success.

Highlights
  • Assist with operations related to Student Care and the Office of Student Support.
  • Manage receiving, evaluating, assigning, and tracking student care cases.
  • Develop care plans in collaboration with campus departments such as Counseling Center, International Center, Residence Life, and others.
  • Serve on the University’s Care Team and ensure effective case management with faculty and staff.
  • Build relationships with Inland Empire community resources to address issues like food insecurity and homelessness.
  • Oversee delivery of meals, mail, and campus resources to students in need due to illness or injury.
  • Prepare reports on student care cases and evaluate operational effectiveness.
  • Require skill in computer use, business English, arithmetic, and excellent communication abilities.
  • Compensation ranges from $33.00 to $35.00 per hour with a comprehensive benefits package.
  • Bachelor’s degree and 1-3 years of related experience or equivalent combination of education and experience required.

Assistant Director of Student Care Full Description

Assistant Director of Student Care
Posting Details
 Position Information 
Job Title  | Assistant Director of Student Care
Posting Number  | S1634P
Pay Range  | Compensation for this position is expected to range between $33.00 and $35.00 per hour, in alignment with what California Baptist University (CBU) reasonably anticipates paying for this role. The final rate may vary depending on the candidate’s qualifications, experience, and prevailing market conditions. In addition to competitive wages, CBU provides a comprehensive and generous benefits package to eligible employees.

 Position Summary Information 
Summary  | The Assistant Director of Student Care will serve as a resource, reference, and support for students in times of illness, injury, and crisis. This person will work closely with the Director of Student Care to address the needs of students in the areas of physical health, emotional health, and family needs that may affect their academic performance and engagement within the CBU community by performing the following duties. This position is a full-time, 11 month position.
Essential Duties and Responsibilities  | 1. Assist with all operations associated with Student Care and the Office of Student Support.2. Manage the process of receiving, evaluating, assigning, and tracking student care cases that may be submitted to Student Care.3. Develop care plans for students in collaboration with various campus resources including, but not limited to, the Counseling Center, the International Center, Residence Life, Spiritual Life, and Student Success.4. Serve on the University’s Care Team.5. Ensure effective case management through regular communication with staff and faculty regarding appropriate follow-up.6. Maintain communication and follow-up with students and provide information regarding appropriate campus resources.7. Act as a resource and liaison to members of the CBU community on matters pertaining to student well-being.8. Build and maintain collaborative relationships with Inland Empire community resources for student issues including, but not limited to, food insecurity and homelessness.9. Oversee the delivery process for students who may need meals, mail, and miscellaneous campus resources due to injury or illness.10. Maintain inventories of relevant material and/or equipment, identify and assess inventory requirements, and make recommendations for appropriate purchases for the Student Care-related functions.11. Prepare reports related to the tracking of student care cases.12. Monitor and evaluate operational effectiveness and effect changes required for improvement.13. Recommend and participate in the development of appropriate University policies and procedures.14. Present a positive and supportive image of California Baptist University.15. Perform other duties that are specific to the Office of Student Support.
Supervisory Responsibilities  | This position could be responsible for assigning work and/or giving direction to part-time Student Workers, in order to complete office work assignments.
Other Knowledge Skills and Abilities  | To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Demonstrated ability and willingness to live and uphold the University’s Christ-centered mission and values. A growing and dynamic Christian faith, which is naturally communicated with words and actions. Skill in the use of personal computers and related software applications. A thorough knowledge of: Business English and arithmetic; general office methods, procedures and practices. Ability to plan, develop, and coordinate multiple projects. Ability to read and write at a level appropriate to the duties of the position. Ability to gather data, compile information, and prepare reports. Strong interpersonal and communication skills, and the ability to work effectively with a diverse faculty, staff, and student body. Strong organizational skills and detail-oriented. Ability to maintain confidentiality. Excellent telephone courtesy, knowledge, and experience. Ability to interpret, adapt, and apply guidelines and procedures. Ability to create, compose, and edit written materials. Ability to develop and maintain recordkeeping systems and procedures. Ability to resolve customer complaints and concerns.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, and sit; and requires sufficient hand, arm, and finger dexterity to operate a computer keyboard or other office equipment. Requires visual acuity to read words and numbers; and speaking and hearing ability sufficient to communicate in person or over the phone. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Work normally performed in a typical interior/office work environment, with minimal exposure to health or safety hazards.
Education and/or Experience  | Bachelor’s degree from a four-year college or university in a related field; and one to three years’ related experience and/or training; or equivalent combination of education and experience.
 
Posting Detail Information 
Open Date  |
Remove from Web  |
Open Until Filled  | Yes
Special Instructions to Applicants  |
Nondiscrimination Statement  | State and Federal law permit California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law.
Quick Link to Posting  | https://jobs.calbaptist.edu/postings/9855
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * Are you a Christian? 
    • Yes
    • No
  2. * Do you attend church regularly? 
    • Yes
    • No
  3.  If no, please explain (required): 
    (Open Ended Question)
  4. * Are you both familiar with and not in conflict with the fundamental doctrines and practices of the California Southern Baptist Convention as stated in the Baptist Faith and Message dated June 14, 2000? (Please see above link for more information) 
    • Yes (I am familiar and not in conflict)
    • No (I am in conflict or not familiar)
Applicant Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Letter of Reference 1
  3. Letter of Reference 2
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