Edtech.com's Summary

University of Illinois Urbana-Champaign is hiring an Assistant Director, TRIO Student Support Services to lead the university's federally funded TRIO program for first-generation, low-income, and other academically underserved students. The role oversees the program's day-to-day administration, assessment, and continuous improvement under its U.S. Department of Education grant, and reports to the Associate Director of TRIO Programs in the Michael L. Jeffries, Sr. Center for Access and Academic Success.

Highlights

Lead day-to-day administration, implementation, and assessment of the TRIO Student Support Services program in line with its approved U.S. Department of Education grant, federal requirements, and University policies.
Guide continuous improvement of program services in step with the priorities of the Jeffries Center for Access and Academic Success, reporting to the Associate Director of TRIO Programs.
Master's degree in education, higher education, student personnel, counseling, social work, or a related field suited to administering a federal TRIO program.
At least three years designing, implementing, or overseeing collegiate student support, retention, or student success programs, plus three years working with first-generation, low-income, or academically underserved students.
Experience providing or overseeing academic coaching, advising, mentoring, and case management, along with staff supervision or team leadership.
Experience using student outcome data and systems such as Blumen, Student Access, Banner, or Qualtrics to monitor student progress and handle program reporting and compliance documentation.
Preferred background in federally funded TRIO SSS programs, including participant eligibility, recordkeeping, grant administration, and federal grant reporting.
Preferred experience developing retention and persistence strategies for students facing academic, financial, or social barriers and partnering with faculty, financial aid, and student affairs staff.
Full-time, 12-month Academic Professional role paying $62,000 to $63,000; not available for 100% remote work, with some evening and weekend work and occasional travel.

Assistant Director, TRIO Student Support Services Full Description

Assistant Director, TRIO Student Support Services

The Jeffries Center

Job Summary

Reporting to the Associate Director of TRIO Programs, provides strategic and operational leadership for the TRIO Student Support Services (SSS) program. Leads the day-to-day administration, implementation, assessment, and continuous improvement of program services in accordance with the approved U.S. Department of Education TRIO SSS grant, applicable federal requirements, University policies, and the priorities of The Michael L. Jeffries, Sr. Center for Access and Academic Success. The Assistant Director, TRIO Student Support Services (SSS), provides strategic and operational leadership for the University of Illinois Urbana-Champaign TRIO SSS Program. Reporting to the Associate Director of TRIO Programs, the Assistant Director leads the day-to-day administration, implementation, assessment, and continuous improvement of program services in accordance with the approved U.S. Department of Education TRIO SSS grant, applicable federal requirements, University policies, and the priorities of The Michael L. Jeffries, Sr. Center for Access and Academic Success.

Work Schedule, Travel, or Other Job Expectations

Position is not available for 100% remote work. Some evening and weekend work is required to support program activities and events. Travel may be required for professional development, conferences, program activities, or other University business.

Minimum Qualifications

Master's degree in education, higher education, student personnel, counseling, social work, or a related field appropriate to the administration of a federal TRIO program.
At least three years of professional experience designing, implementing, or overseeing collegiate student support, student success, retention, or related programs.
At least three years of experience working with first-generation, low-income, TRIO, Educational Opportunity Program (EOP), or academically underserved students.
Experience providing or overseeing academic coaching, advising, mentoring, case management, retention, or student support services.
Experience with staff supervision, team leadership, or program coordination.
Experience with program assessment, evaluation, and use of student outcome data.
Experience using student TRIO student data-management systems (e.g., Blumen, Student Access, etc.), student information systems (e.g., Banner, Peoplesoft, Workday etc.), learning management (e.g., Canvas, Blackboard etc.), case-management systems, assessment platforms (e.g., Qualtrics, Google Forms, etc.) or databases to monitor student progress and program outcomes.
Experience with program reporting, documentation, or compliance in a higher education or student-support environment.

Preferred Qualifications

Experience administering or working within a federally funded TRIO program, particularly TRIO Student Support Services.
Demonstrated knowledge of U.S. Department of Education TRIO Student Support Services requirements, including participant eligibility, service delivery, recordkeeping, assessment, reporting, and program accountability.
Experience with grant administration or federal grant reporting.
Experience developing and implementing retention and persistence strategies for students who face academic, financial, social, or other barriers to degree completion.
Experience supervising professional staff in a higher education or student-support setting.
Experience collaborating with faculty, academic units, student affairs professionals, financial aid personnel, and other University partners.
Experience developing and evaluating student success programs, workshops, academic interventions, or enrichment activities.
Experience successfully navigating higher education as a first-generation and/or low-income student.

Appointment Information

This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after 5/16/2027. Salary is $62,000 to $63,000.

This position is not eligible for any type of sponsorship for work authorization.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on Friday, January 15th, 2027. Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https://jobs.illinois.edu will not be considered. Complete Applications must include Detailed Resume, Cover Letter, & Name, Phone Number, Email Address, & Affiliation for 3 Professional References. Incomplete Applications will not be considered. For further information about this specific position, please contact [email protected]. For questions regarding the application process, please contact 217-333-2137.

Champaign-Urbana

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or [email protected].

Requisition ID: 1038753

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Assistant Director, TRIO Student Support Services

Edtech.com's Summary

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