Assistant Manager, Learning Design and Innovation

Job Profile:

Job Family:

Time Type:

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Job Description:

The Assistant Manager within W. P. Carey's Learning Design and Innovation (LDI) team combines advanced instructional design expertise with people and operational leadership in support of the team's work with faculty and academic units. As an advanced instructional design practitioner, the position partners with faculty on complex or high-impact course design, teaching and learning initiatives, and emerging approaches to instruction, applying expertise in pedagogy, instructional technology, course design and development, and innovation in teaching and learning.

Working in partnership with the Manager, Learning Design & Innovation, the Assistant Manager helps lead the LDI team while directly supervising an assigned group of professional and organizational staff. The position supports employee performance and development, coordinates priorities and workloads, and helps ensure work remains aligned with team expectations and commitments. Through coaching, sound judgment, and consistent follow-through, the Assistant Manager expands LDI's leadership capacity while remaining actively engaged in instructional design and faculty partnership.

Learning design, instructional technology, and higher education continue to evolve rapidly. The Assistant Manager helps faculty and team members navigate changing technologies, priorities, and approaches while promoting adaptability, continuous learning, collaboration, and constructive problem-solving. This position reports to the Manager, Learning Design & Innovation and will also collaborate closely with the Associate Dean of Teaching and Learning. Job duties and responsibilities may change over time based on university needs and applicable Arizona State University policies and procedures.

Position Salary Range: $66,200 - 85,000 to commensurate with experience

Essential Duties:

40% Instructional Design, Faculty Partnership, and Innovation

• Serve as an advanced instructional design partner to faculty and academic units in the design, development, revision, and continuous improvement of courses and learning experiences. Apply evidence- and research-informed practices in pedagogy, instructional design, learning technology, accessibility, and student learning to recommend and implement effective approaches.
• Build and sustain strong, trust-based faculty partnerships through consultation, collaboration, training, and pedagogical and technological support. Navigate complex course design and faculty support needs, exercising sound judgment and collaborating with appropriate colleagues and stakeholders to develop effective solutions.
• Lead or contribute to complex, high-impact, or emerging teaching and learning initiatives. Explore and translate new technologies and approaches—including AI-enhanced teaching and learning—into practical applications that support faculty and student learning.
• Lead and coordinate assigned instructional design projects and priorities, anticipating changing needs, navigating competing demands, and ensuring progress and completion.
• Contribute advanced instructional design expertise to LDI standards, course review and quality practices, resources, and team development. Provide guidance and recommendations related to course quality, accessibility, and effective learning design.
• Serve as a resource and mentor to LDI colleagues by sharing instructional design expertise, effective practices, and approaches to complex teaching and learning challenges.

25% Supervision

• Directly supervise an assigned group of LDI professional and organizational staff. Establish expectations, plan and assign work, monitor progress, and provide regular coaching, feedback, and support for employee development.
• Partner with the Manager to provide consistent leadership across LDI, reinforcing shared priorities, expectations, communication, accountability, and team practices.
• Participate in employee selection, onboarding, training and development, performance evaluation, and other supervisory activities in accordance with university policies and practices. Address routine employee and performance matters and engage the Manager on more complex matters as appropriate.
• Support employee growth through development opportunities, increasing responsibility, and connections to resources and expertise. Help employees navigate changing priorities, technologies, processes, and responsibilities while fostering adaptability, collaboration, accountability, and continuous learning.

20% Team Operations and Coordination

• Work with the Manager to translate LDI priorities into coordinated execution across assigned staff and workstreams.
• Use project, workload, quality, and operational information to monitor progress and identify capacity needs, competing priorities, risks, delays, or barriers. Adjust priorities and assignments within established practices and consult with or escalate complex matters to the Manager as appropriate.
• Coordinate across LDI roles and functions to support effective communication, resource alignment, handoffs, accountability, and completion of work.
• Support implementation and communication of LDI priorities, standards, procedures, and operational changes.

10% Process and Continuous Improvement

• Identify opportunities to improve LDI processes, workflows, documentation, tools, quality practices, and team effectiveness.
• Use instructional design experience, operational information, quality findings, faculty and team feedback, and emerging practices to inform recommendations.
• Collaborate with the Manager and other LDI team members to develop and implement approved improvements, supporting adoption through communication, guidance, and follow-through.
• Contribute to the continued evolution of LDI practices as faculty needs, technologies, team responsibilities, and teaching and learning priorities change.

5% Other

• Other duties as assigned.
• Participate in relevant W. P. Carey and ASU teaching and learning activities, instructional design communities, and professional development opportunities.
• Maintain awareness of evolving pedagogical approaches, instructional technologies, accessibility practices, artificial intelligence, and other developments relevant to teaching and learning.
  
  

Desired Qualifications:

• Experience applying advanced instructional design principles, learning theory, and evidence- or research-informed teaching practices to courses and learning experiences.
• Experience building effective faculty or subject-matter expert partnerships through consultation, collaboration, training, and pedagogical or technology support.
• Experience leading complex or high-impact instructional design, course development, teaching and learning, or related initiatives.
• Experience supervising or providing formal work direction to professional staff, including work assignment, coaching, feedback, and employee development.
• Experience coordinating multiple projects, priorities, and workloads and improving related practices, processes, or workflows.
• Experience evaluating and applying instructional technologies and emerging approaches to teaching and learning, including use of learning management and collaboration tools.
• Demonstrated ability to learn quickly, exercise sound judgment, navigate ambiguity, and remain solutions-oriented as technologies, priorities, and practices evolve.

Knowledge:

• Advanced knowledge of instructional design, learning theory, pedagogy, course design and development, and evidence- or research-informed teaching practices.
• Working knowledge of instructional technologies, learning management systems, accessibility practices, and emerging approaches to technology-supported teaching and learning.
• Working knowledge of faculty consultation and collaboration practices in higher education or a comparable professional learning environment.
• Working knowledge of employee supervision, coaching, performance feedback, professional development, project and operational management, workload coordination, continuous improvement, and relevant organizational policies and practices.

Skills:

• Advanced instructional design, course design, and faculty consultation.
• Employee supervision, coaching, feedback, and development.
• Planning, prioritization, workload management, and coordination.
• Communication, relationship building, collaboration, facilitation, problem-solving, sound judgment, and decision-making.
• Evaluation and application of emerging instructional technologies and teaching and learning approaches; adaptability and continuous improvement.

Abilities:

• Partner effectively with faculty to understand instructional needs, navigate complex challenges, and develop effective learning solutions.
• Apply instructional design expertise and sound judgment to complex or high-impact courses, projects, and teaching and learning initiatives.
• Direct and coordinate staff while establishing clear expectations, accountability, and opportunities for development.
• Manage multiple priorities and help employees navigate changing technologies, responsibilities, and ways of working.
• Learn quickly, evaluate emerging practices and technologies, seek appropriate expertise, and translate new approaches into practical applications.
• Build effective relationships, apply established policies and practices appropriately, and recognize when complex matters require consultation or escalation.
  
  

Working Environment:

• The position requires regular use of computers and collaboration technologies and frequent interaction with employees, faculty, academic leaders, and other stakeholders.
• Work involves managing multiple priorities and deadlines and may occasionally require flexibility in work hours to support operational needs, programs, or events.
• This position primarily works during regular business hours; however, occasional evening or weekend availability may be required to respond to urgent issues.

Department Statement:

The W. P. Carey School of Business at Arizona State University is the largest business school in the United States with more than 25,000 students and 140,000+ alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes diversity and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country.

W. P. Carey prides itself on being a place "where business is personal." Business is personal means that kindness, courtesy, and respect lead our actions. We care for each other and support one another. We're proud of that commitment, and look forward to it shaping your experience at W. P. Carey. Learn more at wpcarey.asu.edu.

All we do at ASU is guided and inspired by the University Charter, which reads:

ASU is a comprehensive public research university, measured not by whom it excludes, but by whom it includes and how they succeed; advancing research and discovery of public value; and assuming fundamental responsibility for the economic, social, cultural and overall health of the communities it serves.

Driving Requirement:

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Funding:

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

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