Assoc Dir, Education

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Assoc Dir, Education

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Announcement

 Details 

Open Date  | 06/10/2025
Requisition Number  | PRN42151B
Job Title  | Assoc Dir, Education
Working Title  | Assoc Dir for Int'l Std Exp & Engagement
Job Grade  | F
FLSA Code  | Executive
Patient Sensitive Job Code?  | No
Standard Hours per Week  | 40
Full Time or Part Time?  | Full Time
Shift  | Day
Work Schedule Summary  | Regular business hours, Monday through Friday 8 am-5 pm. Occasional nights and weekends may be required during events.


VP Area  | Academic Affairs
Department  | 02074 - Intl Student and Scholar Srvcs
Location  | Campus
City  | Salt Lake City, UT
Type of Recruitment  | External Posting
Pay Rate Range  | 57000 to 64000
Close Date  | 08/01/2025
Priority Review Date (Note - Posting may close at any time)  |
Job Summary  | Under the leadership of the Director, the Associate Director for International Student Experience and Engagement is responsible for designing, implementing, and evaluating programs that support the successful acclimation and holistic experience of international students at the University of Utah. This role focuses on enhancing student engagement through a range of educational, social, and leadership development initiatives, including training programs, cultural events, and community service opportunities.The Associate Director oversees the administration of sponsored and special programs, including Fulbright administration within the International Student & Scholar Services (ISSS) Office, and provides strategic direction and supervision for the International Ambassador Program. Additionally, they supervise the Student Experience & Engagement Coordinator and oversee the front desk operations, including the management of Peer Assistants.Working in close collaboration with the Director, the Associate Director plays a key role in aligning student engagement efforts with immigration advising practices and broader university academic advising policies. As a visible advocate for international students, the Associate Director serves as a liaison to campus partners and external stakeholders, including foreign embassies, to ensure comprehensive student support and program success.
Responsibilities  | Support initiatives aimed at promoting international student retention and overall success. Assist with immigration advising, student programming, and advocacy to enhance the international student experience. Coordinate mentorship and advocacy efforts by analyzing data to inform programming and engagement strategies. Serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) for F-1 and J-1 visa programs, ensuring full compliance with SEVIS and federal regulations. Contribute to the operational needs of the International Student & Scholar Services (ISSS) Office by supporting process improvements and daily functions. Provide leadership and oversight for front office operations, including customer service delivery and supervision of Peer Assistants (hiring, training, and scheduling). Identify and implement continuous improvements to enhance office strategies, methodologies, and tools. Develop and facilitate workshops and educational programs that support international student transition, retention, and academic success. Maintain and update content for the ISSS website, ensuring clarity, accessibility, and relevance. Serve on departmental committees and participate in projects that advance the ISSS mission. Foster collaborative relationships with faculty, staff, and campus partners to support integrated student services. Co-lead signature ISSS programs, including International Student Orientation, monthly cultural engagement events, and International Education Week. Provide oversight for sponsored and special programs (e.g., Fulbright), including program development, advising, compliance, sponsor communication, and daily operations. Supervise the Orientation Coordinator in executing orientation programs and meeting programmatic goals. Address complex immigration-related issues, crises, and student concerns with cultural sensitivity and awareness of language barriers. Perform other duties as assigned by the Director to support office goals and student success.
Minimum Qualifications  | Bachelor’s degree in Business or Public Administration, a related area, or equivalency (one year of education can be substituted for two years of related work experience) required; plus six years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communication skills also required. Master’s degree in Business Administration or related area preferred. This position is not responsible for providing patient care. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences  | Experience in international education settings such as a university International Student & Scholar Services (ISSS) office, language institute, or Global Engagement office, particularly within a higher education context. Master’s degree in international education, higher education administration, student affairs, intercultural communication, or a closely related field. an equivalent combination of education and relevant experience may be considered. Demonstrated ability to develop and sustain collaborative and culturally competent relationships with students, faculty, staff, and external stakeholders, including sponsors and government agencies. Exceptional communication skills, both verbal and written, with the ability to present information clearly and professionally to diverse audiences, including international students and campus partners. Proven ability to effectively manage multiple responsibilities and shifting priorities in a dynamic, student-centered environment. Strong organizational and project management skills, with attention to detail, cultural sensitivity, and a commitment to inclusive and equitable practices in international student support services Must be a U.S. citizen or lawful permanent resident, in compliance with USCIS eligibility requirements for Designated School Officials (DSOs). Proven ability to comprehend, interpret, and apply complex regulatory information, particularly USCIS and SEVIS guidelines related to international student immigration status. Demonstrated critical thinking and problem-solving skills, particularly in navigating nuanced or high-stakes situations. Strong intercultural communication skills with a demonstrated ability to work effectively in multicultural and international settings. At least one year of supervisory or management experience. Ability to work independently while contributing to a collaborative team environment. Capable of managing multiple priorities in a dynamic, fast-paced environment with attention to detail and flexibility.
Type  | Benefited Staff
Special Instructions Summary  |
Additional Information  | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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 University Human Resource Management 
 250 East 200 South, Suite 125 Salt Lake City, UT 84111
 Contact us: (801) 581-2169 By Email: employment@utah.edu 

 

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