Cleveland State University
Associate Academic Coach
🇺🇸 Cleveland, OH
🕑 Full-Time
💰 TBD
💻 Academic Advising
🗓️ October 13th, 2025
Edtech.com's Summary
- Maintain student caseload to promote achievement and graduation.
- Develop and implement academic coaching, transitions, retention, and outreach programs.
- Collaborate in teams to update degree plans, audits, and academic records.
- Proficient in Microsoft Office Suite (Word, Excel, Access, Outlook, Teams, PowerPoint).
- Experience with early alert/advising systems using predictive analytics.
- Requires a Bachelor's degree and three years of experience in advising, mentoring, or student services.
- Preferred Master’s degree in related fields such as student personnel services or counseling.
- Strong skills in communication, problem-solving, data management, and stakeholder engagement.
- Position is full-time, 40 hours per week, Monday to Friday, 8 AM to 5 PM.
- Department: College of Health Advising at Cleveland State University.
Associate Academic Coach Full Description
Posting Category | Administrative and Professional
Salary Grade | 06
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | College of Health Advising
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary | Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists in developing and implementing goals and strategies as an associate professional in academic coaching, transitions programming and orientation, enrollment, retention, persistence, progression, and graduation. Develops, revises and implements recruiting, outreach, and engagement programming. Participates in teams to develop, monitor, and update degree plans, audits, and academic records. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree from an accredited university or college. Three (3) years of experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting. Experience working with all student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.
Preferred Qualifications | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study.
Knowledge, Skills, and Abilities (KSAs) | Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Skilled in effective intervention programs and early outreach plans for students. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion. Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.
Requisition Number | PT0703709S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Monday – Friday, typically 8:00 AM to 5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 10/10/2025
Close Date/Application Deadline | 10/17/2025
Open Until Filled | Yes
Review Begins | 10/17/2025
Tentative Start Date |
- * Are you a current, internal SEIU applicant/team member?
- Yes
- No
- * Do you have a Bachelor's degree?
- Yes
- No
- No Response
- * Do you have three (3) years of experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting?
- Yes
- No
- * Do you have experience working with all student population and recruitment efforts?
- Yes
- No
- * Do you have experience using an early alert/advising system powered by predictive analytics?
- Yes
- No
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- Resume
- Cover Letter/Letter of Application
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