Cleveland State University
Associate Academic Coach
🇺🇸
Remote - US
🕑
Full-Time
💰
TBD
💻
Other
🗓️
January 28th, 2026
Edtech.com's Summary
Cleveland State University is hiring an Associate Academic Coach. The role involves maintaining a student caseload to promote goal achievement through self-assessment and connection to resources, assisting in academic coaching and programming related to student success, and participating in teams to manage degree plans and academic records.
Highlights
- Manages student caseload, encouraging academic goal achievement and graduation.
- Develops and implements academic coaching, transition programming, outreach, and engagement strategies.
- Participates in teams to develop, monitor, and update degree plans and academic records.
- Requires bachelor's degree and three years of experience in advising, mentoring, tutoring, or student services.
- Experience with early alert/advising systems using predictive analytics is required.
- Preferred qualification: master’s degree in student personnel services or related field.
- Proficient in Microsoft Office Suite (Word, Excel, Access, Outlook, Teams, PowerPoint).
- Knowledge in student development, education policies, and intervention programs.
- Works in the College of Arts and Sciences Advising department.
- Full-time position with typical 8:00 AM to 5:00 PM, Monday to Friday schedule.
Associate Academic Coach Full Description
Cleveland State University
Engaged Learning
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Associate Academic Coach
Posting Details
Posting Details
Business Title | Associate Academic Coach
Posting Category |
Salary Grade | 06
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | College of Arts and Sciences Advising
Department Description |
Position Location | Main Campus
FTE | 1.00
Job Summary | Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists in developing and implementing goals and strategies as an associate professional in academic coaching, transitions programming and orientation, enrollment, retention, persistence, progression, and graduation. Develops, revises and implements recruiting, outreach, and engagement programming. Participates in teams to develop, monitor, and update degree plans, audits, and academic records. Performs other functionally related duties as assigned
Minimum Qualifications | Bachelor’s degree from an accredited university or college. Three (3) years of experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting. Experience working with student populations and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.
Preferred Qualifications | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study.
Knowledge, Skills, and Abilities (KSAs) | • Ability to creatively motivate, empower, and recognize students.
• Ability to increase retention and graduation rates.
• Skilled in effective intervention programs and early outreach plans for students.
• Working knowledge of student development, education policies, and trends.
• Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change.
• Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking.
• Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans.
• Skilled in problem-solving, analysis, follow-through, influence, and persuasion
• Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills.
• Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery.
• Knowledge of working with integrated software systems as an end user and utilizing social networking communications.
• Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
• Ability to work evenings and weekends, as required.
Requisition Number | PT0703749S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically 8:00 AM – 5:00 PM, Monday – Friday
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 01/27/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 02/03/2026
Tentative Start Date |
Posting Category |
Salary Grade | 06
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | College of Arts and Sciences Advising
Department Description |
Position Location | Main Campus
FTE | 1.00
Job Summary | Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists in developing and implementing goals and strategies as an associate professional in academic coaching, transitions programming and orientation, enrollment, retention, persistence, progression, and graduation. Develops, revises and implements recruiting, outreach, and engagement programming. Participates in teams to develop, monitor, and update degree plans, audits, and academic records. Performs other functionally related duties as assigned
Minimum Qualifications | Bachelor’s degree from an accredited university or college. Three (3) years of experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting. Experience working with student populations and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.
Preferred Qualifications | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study.
Knowledge, Skills, and Abilities (KSAs) | • Ability to creatively motivate, empower, and recognize students.
• Ability to increase retention and graduation rates.
• Skilled in effective intervention programs and early outreach plans for students.
• Working knowledge of student development, education policies, and trends.
• Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change.
• Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking.
• Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans.
• Skilled in problem-solving, analysis, follow-through, influence, and persuasion
• Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills.
• Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery.
• Knowledge of working with integrated software systems as an end user and utilizing social networking communications.
• Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
• Ability to work evenings and weekends, as required.
Requisition Number | PT0703749S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically 8:00 AM – 5:00 PM, Monday – Friday
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 01/27/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 02/03/2026
Tentative Start Date |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- * Do you have a Bachelor's degree?
- Yes
- No
- No Response
- * Do you have three (3) years of experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting?
- Yes
- No
- * Do you have experience using an early alert/advising system powered by predictive analytics?
- Yes
- No
- * Are you a current, internal SEIU applicant/team member?
- Yes
- No
Application Documents
Required Documents
- Resume
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