Ascend Learning
Associate Account Manager
🇺🇸 Remote - Burlington, MA
🕑 Full-Time
💰 TBD
💻 Sales
🗓️ November 13th, 2025
CRM
Edtech.com's Summary
Ascend Learning is hiring an Associate Account Manager. This role involves managing major accounts, identifying upsell opportunities, conducting customer insight analysis, and providing sales support within the Northeast region, working closely with account managers and internal teams to drive account growth and client satisfaction.
Highlights
- Manage and support key client accounts while identifying new business and upselling opportunities.
- Conduct sales demos and assist with territory management and pipeline development.
- Maintain CRM records, track prospects, generate sales forecasts, and analyze sales data.
- Collaborate with internal teams to enhance go-to-market strategies and address client needs.
- Required qualifications include a bachelor's degree and at least 1 year of sales account management experience.
- Proficiency in Microsoft Word, Excel, and PowerPoint is required.
- Strong verbal and written communication, presentation, and analytical skills are essential.
- Travel up to 35% within the Northeast region is expected.
- Benefits include paid time off, competitive medical/dental/vision insurance, 401(k) matching, parental leave, wellness resources, and tuition reimbursement.
- Clients are primarily in nursing education through Ascend Learning’s ATI brand, serving educators and healthcare professionals.
Associate Account Manager Full Description
Associate Account Manager
Job Category: Sales
Requisition Number: ASSOC006126
Full-Time
Burlington, MA 01803, USA
Job Details
Description
We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.
Ascend Learning’s Nursing Segment is fueled by a commitment to excellence in nursing education. Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education programs and professionals with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid nurse educators in understanding students’ comprehension based on nearly two decades of data — including more than 12 million proctored assessments — that detail student learning and performance. The result is customers who are confident in the advice and guidance we provide with our quality-focused assessments and positive outcomes.
WHAT YOU'LL DO
As a client-facing Associate Account Manager for ATI, you’ll support the management of major accounts, identify upsell prospects, and conduct customer insight analysis. Additionally, you'll provide sales support across various territories within the Northeast region.
WHERE YOU’LL WORK
This position offers the flexibility of remote work, living within the Northeast region. Travel required.
HOW YOU’LL SPEND YOUR TIME
- Aid Account Managers in identifying new business and upselling opportunities, address client challenges with ATI solutions
- Support Solutions Executives in outreach efforts to boost ATI awareness and generate leads, support account growth strategies through territory management, pipeline development, and cross-selling referrals
- Support Account Managers (AM) with pulling data to assist with business reviews
- Conduct live sales demos of ATI products and bundles
- Provide backup support for district vacancies to foster new prospects and manage accounts
- Collaborate with internal teams to strengthen go-to-market strategies, address client requirements, and provide outstanding client support
- Support account growth strategies, including territory management, pipeline opportunities, and deliver exceptional service
- Maintain CRM records, tracking prospect headcounts and category suitability, generating precise sales forecasts, and overseeing lead quality
- Ensure accurate capture of win/loss data for opportunities and client retention
WHAT YOU'LL NEED
- Bachelor’s degree required
- 1+ years of sales account management experience within industry
- Professional presence, business acumen
- Strong verbal and written communication skills
- Strong presentation skills
- Strong analytical abilities are essential for sales data interpretation and trend identification
- Proficient in Word, Excel, and PowerPoint
- Up to 35% of travel expected
BENEFITS
- Flexible and generous paid time off
- Competitive medical, dental, vision and life insurance
- 401(k) employer matching program
- Parental leave
- Wellness resources
- Charitable matching program
- On-site workout facilities (Leawood, Gilbert, Burlington)
- Community outreach groups
- Tuition reimbursement
Fostering A Sense of Belonging
We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
About Ascend Learning
As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.
#LI-NK1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Similar Jobs
Director of School Partnerships - Central US
Parallel Learning
🇺🇸 Remote - US
Director of School Partnerships - Western US
Parallel Learning
🇺🇸 Remote - US
Field Account Executive-Long Island, NY
HMH
🇺🇸 Long Island, NY
Growth & Retention Account Executive, California
Lexia Learning
🇺🇸 Remote - US
Director, Sales (Player/Coach)
Promethean
🇺🇸 Remote - US
