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College of Charleston

Associate Director, First Year Experience and Students in Transition (Re-Announcement)

🇺🇸 Charleston, South Carolina 🕑 Full-Time 💰 $55K - $61K 💻 Academic Advising 🗓️ October 29th, 2026
CRM FERPA

Edtech.com's Summary

College of Charleston is hiring an Associate Director, First Year Experience and Students in Transition (Re-Announcement). The role supports the First Year Experience program, which helps new students succeed in their first year, by managing course enrollment, tracking completion of the program requirement, and reaching out to students who are struggling. The associate director assists the program Director and the FYE Committee.

Highlights
  • Manage enrollment in First Year Experience courses by running pre-enrollment outreach each fall and spring, coordinating with advisors, department chairs, and faculty, and maintaining enrollment data in Banner.
  • Produce enrollment reports and forecasts, and help enroll students in the spring break study abroad programs and support iCharleston students moving to full-time enrollment.
  • Track which first-year students have completed the FYE requirement and contact those who have not to resolve it.
  • Serve as the point person for FYE early alerts and FAST reports, meet with at-risk students, and coordinate support with Student Success and Student Affairs offices using Advise CRM and Maxient.
  • Help the Director and FYE Committee review FYE courses, build the annual course schedule, and support program assessment and surveys.
  • Maintain the FYE website and digital and marketing materials for students, parents, faculty, and staff, and support events such as Orientation and Accepted Student Weekend.
  • Bachelor's degree and one to two years of progressively responsible experience working with students in higher education, with database, data analysis, and reporting skills and knowledge of FERPA.
  • Salary of $55,000 to $61,000; some early mornings, evenings, weekends, and travel may be required.

Associate Director, First Year Experience and Students in Transition (Re-Announcement) Full Description


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Associate Director, First Year Experience and Students in Transition (Re-Announcement)
Please see Special Instructions for more details.
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.
Posting Details
 POSTING INFORMATION 
Internal Title  | Associate Director, First Year Experience and Students in Transition (Re-Announcement)
Position Type  | Classified
Faculty / Non-Faculty / Administration  | Non-Faculty
Pay Band  | GEN07
Level  |
Department  | First Year Experience
Job Purpose  | Associate Director, First Year Experience and Students in Transition provides administrative, programmatic, and logistic support for areas related to the First Year Experience (FYE) program. FYE partners with other departments, programs, and faculty across campus to support student success in the first year through their completion of the FYE requirement. The AD helps manage enrollment in FYE and FYSS courses, anticipates enrollment numbers, runs pre-enrollment and enrollment for fall and spring semesters, produces registration reports, tracks the successful completion of the FYE requirement for all First Year and iCharleston students, and otherwise assists the Director and FYE Committee. This position serves as the point person for FYE-related early alerts and FAST report student outreach. The AD is responsible for maintaining the FYE website and other digital and marketing materials for students, parents, faculty, and staff.
Minimum Requirements  | Bachelor’s degree and 1-2 years progressively responsible experience working with students in a higher education environment required. Master’s degree preferred. Some training in or familiarity with First-Year Experience programs is desirable but not required. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities  | Ability to learn quickly and work independently, manage time and meet deadlines. Demonstrated computer proficiency, including Microsoft Office programs, required. Experience with database management, data analysis, and reporting required. Knowledge of Banner or other student information systems and experience with, and interest in, web design and digital media preferred. Must be organized with attention to detail, and have excellent communication and organization skills. Must be able to establish and maintain supportive relations with students, faculty, and other staff. Knowledge of FERPA privacy regulations is essential.
Additional Comments Regarding Position  | May be required to work some early mornings, evenings, and weekends. Some travel may be required.

Previous applicants to this position do not need to submit a new application.
Special Instructions to Applicants  | Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.*Salary is commensurate with education/experience which exceeds the minimum requirements.Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.
Salary  | *$55,000 - $61,000
Posting Date  | 10/20/2026
Closing Date  | 11/16/2026
Benefits  | Insurance: Health/Dental/Vision Life Insurance Paid Leave: Sick/Annual/Parental Retirement Long Term Disability Paid Holidays Free CARTA Bus Service Employee Tuition Assistance Program (ETAP) Employee Assistance Program (EAP) Full Benefits Package – Click Here
Open Until Filled  | No
Posting Number  | 2026113
EEO Statement  | The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
Quicklink for Posting  | https://jobs.cofc.edu/postings/18297
Job Duties
 Job Duties 
Activity  | Manage enrollment of all First Year Experience courses, including communication with students for pre-enrollment efforts for fall and spring semesters. Create and monitor student course selection surveys.  Communicate and coordinate FYE enrollment processes with academic advisors, department chairs, FYE faculty, and students. Review and maintain enrollment data in Banner. Generate enrollment reports for use in FY enrollment management and forecasting. Work with CIE to advertise and enroll students in the FYET spring break study abroad programs. Assist with FYE enrollment management for iCharleston students transitioning to full-time enrollment each spring. Assist with Orientation, Accepted Student Weekend, Open Houses, and other campus-wide events involving FYE as required.
Essential or Marginal  | Essential
Percent of Time  | 35Activity  | Track student completion of FYE requirement during their first year at CofC. Communicate with students not enrolled in FYE or students who have not completed the FYE degree requirement, and take necessary actions to resolve. Collaborate with the Center for Excellence in Peer Education, and their Peer Facilitators, to track and communicate concerns about successful course completion of students.

Monitor FYE faculty reporting for students at-risk facilitate concerns reported through the FAST System. Meet with students, and coordinate support interventions.  Work with other Student Success and Student Affairs offices to communicate with students about academic and mental/emotional health support opportunities. Utilize various technologies, including but not limited to Advise CRM and Maxient, to document appointments, student conversations, and meetings.
Essential or Marginal  | Essential
Percent of Time  | 20Activity  | Support Director and FYE faculty organize class and outside class events and activities such as guest lectures, class trips off campus, and faculty-designed course enhancements. Coordinate with the Student Success and Engaged Learning budget coordinator to manage the overall event and supply budget.
Essential or Marginal  | Essential
Percent of Time  | 20Activity  | Work with the FYE Director and the FYE Committee to solicit, review, and evaluate FYE courses for the FYE program. Help build, coordinate, and manage the annual FYE course schedule: work with CEPE Associate Director to create linked FYSS synthesis seminars, work with the registrar’s office to build FYE and FYSS courses in Banner.
Essential or Marginal  | Essential
Percent of Time  | 10Activity  | Assist with program assessment activities, including annual FYE student and faculty surveys. Participate in regular program review with the FYE Director and others.


Essential or Marginal  | Essential
Percent of Time  | 5
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * How did you hear about this employment opportunity? 
    • Chronicle of Higher Education
    • CofC - Alumni Career Services
    • College of Charleston Website
    • Diverse: Issues in Higher Education
    • Glassdoor
    • Handshake
    • HigherEdJobs
    • Indeed.com
    • Internal Job Posting
    • jbcjobs (Joint Base Charleston Military & Family Readiness)
    • Job Fair
    • LinkedIn 
    • Monster.com
    • Personal Referral
    • Post and Courier
    • Public Job Posting
    • SC Works (SC Department of Employment and Workforce)
    • Twitter
    • Word of mouth
    • Other
    • National Labor Exchange
    • CareerBuilder
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter / Letter of Application
  3. Reference List
Optional Documents
  1. Other Document
  2. Other Document 2
  3. Other Document 3
  4. Form DD 214
Email: [email protected]
General Information: 843.953.5512
 Mailing Address: 66 George St.
Charleston, SC 29424 

HR Office 160 Calhoun St.
 Lightsey Building B36
 Charleston, SC 29424
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