Associate Director, New Student & Family Experiences

Associate Director, New Student & Family Experiences

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Posting Information

 Posting Information 

Posting Number  | 2026022
Posting/Functional Title  | Associate Director, New Student & Family Experiences
University Pay Plan Title  | Assoc Dir, New Student & Family Experiences
Location  | San Marcos
Department  | New Student & Family Experiences
Recruitment Type  | Open Recruiting
Job Type  | Full-Time
Funding Source  | Permanent
Monthly Salary  | $6,166 - $6,666
Job Category  | Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.  | Master’s degree in Higher Education, Student Affairs of closely related field. Minimum of five years of progressive, full-time experience in orientation, transition programs of related areas. At least 3 years of supervision of professional staff or graduate assistants. Demonstrated experience designing and implementing orientation, onboarding, or transition programs for diverse student populations. Proven ability to manage large-scale events and complex logistics, including budget oversight and vendor coordination. Experience using assessment tools and data analytics to evaluate program effectiveness and inform strategic planning.

Preferred Qualifications  | Doctoral degree in Higher Education, Student Affairs, or a related field. Experience working in a university setting with a large and diverse student population. Familiarity with digital onboarding platforms, mobile apps, and student engagement technologies. Experience coordinating Welcome Week or extended orientation programming. Knowledge of student development theory and its application to transition and retention initiatives. Experience contributing to institutional goals related to persistence, retention, and graduation.

Job Description  | The Associate Director for New Student Experiences is a leadership role within the Division of Student Success, reporting to the Director of New Student and Family Experiences. This position provides strategic direction and operational oversight for new student orientation programs, welcome week initiatives, and digital onboarding experiences that foster belonging, engagement and academic readiness. The Associate Director will lead efforts to develop resources and communications, and will oversee the units assessment strategy geared toward continuous improvement and alignment with institutional goals.

Job Duties  | New Student Orientation (50%) Lead the strategic planning, implementation and assessment of a comprehensive orientation program for new students to Texas State University. Design an orientation program that fosters belonging, promotes student success and reflects institutional values. Supervise a coordinator for New Student Orientation, an administrative assistant, and student leaders to ensure maximum program delivery. Oversee all logistics of the New Student Orientation program including scheduling space reservations, vendor coordination and technology integration. Develop and manage budgets for New Student Orientation ensuring fiscal responsibility and alignment with departmental goals. Utilize data and assessment to evaluate program effectiveness, student learning outcomes, and satisfaction and work with stakeholders to provide continuous improvement. Serve as the primary point of contact for orientation-related inquiries and represent the university. 
Welcome Week and Digital Onboarding (25%) Lead the planning and execution of Welcome Week programming to ensure a dynamic and engaging start to the academic year. Supervise a coordinator for welcome experiences and student leaders to ensure maximum program delivery. Collaborate with campus departments and student organizations to design events that foster community, highlight campus resources, and facilitate a successful transition to Texas State. Coordinate communication strategies for new students, including email campaigns, mobile app updates, and social media outreach. Assess the effectiveness of Welcome Week and digital onboarding initiatives through surveys, analytics and stakeholder feedback.
Resource Development (15%) Lead the curation of print, digital and multimedia resources that support new student onboarding and transition. Collaborate with university departments to ensure materials remain up to date with current policies, services and student needs. Maintain and update websites and mobile platforms to ensure timely and accurate information. Coordinate with marketing and communication teams to align messaging and branding across all materials.
Assessment and Evaluation (5%) Lead the offices assessment strategies to ensure the effectiveness of departmental programs and services. Prepare and present reports to departmental, divisional and campus leadership on effectiveness, usage, and other relevant data points.
Other Duties As Assigned (5%) Coordinate projects and duties as assigned by the Director of New Student and Family Experiences. Serve on divisional and university committees as assigned.

Additional Information to Applicants  |
Job Open Date  | 09/11/2025
Job Close Date (posting closes at midnight)  | 10/06/2025
Open Until Filled  | No
Normal Work Days  | Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start  | 8:00AM
Normal Work Hours End  | 5:00PM
Posting Notices  |
Legal and Required Notices  | Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Why Choose Texas State University?  | Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:

Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.

At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today. https://www.hr.txst.edu/benefits.html
Quick Link  | https://jobs.hr.txstate.edu/postings/54255

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