Edtech.com's Summary

UMass Lowell is hiring an Associate Director of Residential Education for Student Success & Leadership (ADSSL). The ADSSL leads strategic initiatives for student retention and wellbeing in residence halls, supervises full-time and student staff, and collaborates with campus partners to support student academic and personal success. This role also advises student leadership organizations and participates in crisis response efforts.

Highlights

Lead strategic initiatives to promote student retention and wellbeing within residence halls
Supervise full-time hall staff, a graduate coordinator, and indirectly supervise graduate fellows and student staff
Advise Residence Hall Association (RHA) and National Residence Hall Honorary (NRHH) chapters
Participate as a secondary or tertiary responder in on-call crisis response rotations
Oversee residential care and concern efforts and liaise with the Student Behavioral Intervention and Response Team (STARs)
Master's degree in Higher Education, College Student Personnel, or related field required
Minimum 5 years progressive experience in residence life, including 3 years in a mid-level role and supervisory experience
Experience advising student organizations and managing student support cases
Preferred experience includes advising RHA or NRHH chapters and residential leadership curriculum development
This is a full-time, professional union position (SEIU 888, Grade P17) that requires regular weeknight and some weekend hours

Associate Director of Residential Education for Student Success & Leadership (ADSSL) Full Description

General Summary of Position:

The Associate Director of Residential Education for Student Success & Leadership (ADSSL) is a senior member of the Residence Life central office and Residential Education leadership team. This position is responsible for creating a dynamic, supportive residential environment that prioritizes student wellbeing, academic success, and leadership development.

The ADSSL leads strategic initiatives to promote student retention and wellbeing within the residence halls and supervises key full-time and student staff. This role also collaborates with campus partners to ensure that students thrive academically, socially, and personally. The ADSSL oversees residential care and concern efforts and serves as the department’s liaison to the university’s Student Behavioral Intervention and Response Team (STARs).

The ADSSL is also responsible for the leadership development of residential students, serving as the primary advisor to the Residence Hall Association (RHA) and the Mill City chapter of the National Residence Hall Honorary (NRHH).

The ADSSL is directly supervised by the Director of Residential Education.

Specific Responsibilities Include:

Directly supervise assigned full-time hall staff and a graduate coordinator. Provide indirect supervision to graduate fellows and student staff members across assigned residential communities
Lead initiatives supporting student retention and personal wellbeing. Coordinate student outreach and follow-up as a member of the behavioral intervention (STARs) team. Analyze crisis and care-related trends to develop proactive responses.
Advise the Residence Hall Association (RHA) and the Mill City chapter of the National Residence Hall Honorary (NRHH). Provide leadership development opportunities, organize retreats, and support student-led programming and recognition events.
Participate in the on-call crisis response rotation as a secondary or tertiary responder. Provide leadership during critical incidents and ensure coordinated follow-up.
Provide direction and leadership for the residential education team in the absence of the Director.

Minimum Qualifications (Required)

Master’s degree in Higher Education, College Student Personnel, or related field
At least 5 years of progressive experience in residence life
Minimum 3 years of experience in a mid-level residence life role
Minimum 2 years supervising full-time staff or 4 years supervising graduate staff
At least 1 year of experience advising student organizations
Experience managing student support cases and follow-up
Demonstrated ability to connect with students and campus partners

Preferred Qualifications:

2+ years advising RHA or NRHH chapters
Experience with residential leadership curriculum development
Previous care team participation

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

This is an SEIU 888 Professional Union position, Grade P17.

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.

Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.

This position will require regular weeknight and some weekend hours to support residential student leadership organizations.

Original Job Description

General Summary of Position:

The ADSSL is directly supervised by the Director of Residential Education.

Specific Responsibilities Include:

Directly supervise assigned full-time hall staff and a graduate coordinator. Provide indirect supervision to graduate fellows and student staff members across assigned residential communities
Lead initiatives supporting student retention and personal wellbeing. Coordinate student outreach and follow-up as a member of the behavioral intervention (STARs) team. Analyze crisis and care-related trends to develop proactive responses.
Advise the Residence Hall Association (RHA) and the Mill City chapter of the National Residence Hall Honorary (NRHH). Provide leadership development opportunities, organize retreats, and support student-led programming and recognition events.
Participate in the on-call crisis response rotation as a secondary or tertiary responder. Provide leadership during critical incidents and ensure coordinated follow-up.
Provide direction and leadership for the residential education team in the absence of the Director.

Minimum Qualifications (Required)

Master’s degree in Higher Education, College Student Personnel, or related field
At least 5 years of progressive experience in residence life
Minimum 3 years of experience in a mid-level residence life role
Minimum 2 years supervising full-time staff or 4 years supervising graduate staff
At least 1 year of experience advising student organizations
Experience managing student support cases and follow-up
Demonstrated ability to connect with students and campus partners

Preferred Qualifications:

2+ years advising RHA or NRHH chapters
Experience with residential leadership curriculum development
Previous care team participation

Special Instructions to Applicants:

Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.

This position will require regular weeknight and some weekend hours to support residential student leadership organizations.

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Associate Director of Residential Education for Student Success & Leadership (ADSSL)

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Associate Director of Residential Education for Student Success & Leadership (ADSSL) Full Description

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