Associate Director or Director of Enrollment Analytics and Operations

🇺🇸 Villanova, PA 🕑 Full-Time 💰 $64K - $90K 💻 Enrollment 🗓️ March 14th, 2026

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Edtech.com's Summary

Villanova University is hiring an Associate Director or Director of Enrollment Analytics and Operations. This role involves monitoring application traffic, marketing efforts, and recruitment tactics, delivering real-time feedback, and providing data-driven recommendations to support strategic decision-making. The position also manages the admissions application process and student services databases, with a focus on the Slate CRM, and supervises the Assistant Director of Enrollment Operations.

Highlights

Monitor admissions KPIs and develop data visualization dashboards using tools like Power BI, Tableau, and Slate CRM.

Collaborate with internal teams to analyze marketing strategies, event ROI, and support enrollment management decisions.

Manage and optimize the university's CRM systems, particularly Technolutions Slate CRM, and oversee operational processes for graduate admissions.

Supervise Assistant Director of Enrollment Operations and provide technical support and training for CRM users.

Prepare data for accreditation, rankings, and compliance, ensuring adherence to FERPA policies.

Coordinate with multiple university departments including University Technology Services, Registrar, and Financial Aid.

Required software knowledge includes Slate CRM, Banner, Qualtrics, Power BI, Tableau, and Microsoft Office (especially Excel and Word).

Qualifications require an undergraduate degree, with 4+ years of data management or analytics experience for Associate level and 7+ years for Director level; a master's degree and Slate certification are preferred.