Associate Director or Director of Enrollment Analytics and Operations

🇺🇸 Villanova, PA 🕑 Full-Time 💰 $64K - $90K 💻 Enrollment 🗓️ May 1st, 2026

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Edtech.com's Summary

Villanova University is hiring an Associate Director or Director of Enrollment Analytics and Operations. This role involves monitoring application traffic, marketing efforts, and recruitment tactics while building and maintaining analytic dashboards and reports to support strategic decision-making. The position also manages the admissions application process and student services databases, focusing on optimizing the university's CRM system, and supervises enrollment operations staff.

Highlights

Monitor admissions KPIs including conversion rates, expenses, and net promoter scores.
Develop and maintain data dashboards using Power BI, Tableau, and Slate CRM for real-time feedback.
Manage and optimize the Technolutions Slate CRM system for graduate business admissions and recruitment.
Supervise the Assistant Director of Enrollment Operations in CRM administration and daily operational tasks.
Analyze marketing data and event ROI to guide recruitment strategies in collaboration with marketing teams.
Prepare and analyze data for accreditation, rankings, and various reporting requirements.
Strong technical skills required in Banner, Slate, Qualtrics, relational database management, and data visualization tools.
Associate Director requires a minimum of 4 years and Director requires 7 years of relevant experience; Director preferred to have Slate certification.
Compensation ranges from $64,000 to $80,000 for Associate Director and $71,700 to $89,600 for Director, depending on qualifications.
Position requires excellent communication, project management skills, and knowledge of enrollment management processes with some regional/national travel and occasional evening/weekend work.