Associate Director or Director of Enrollment Analytics and Operations

🇺🇸 Villanova, PA 🕑 Full-Time 💰 $64K - $90K 💻 Enrollment 🗓️ July 22nd, 2026

CRM Tableau FERPA

Edtech.com's Summary

Villanova University is hiring an Associate Director or Director of Enrollment Analytics and Operations. This role involves monitoring application traffic, marketing efforts, and recruitment tactics, providing real-time feedback, developing analytic deliverables, and managing the admissions application process and student services databases, particularly using Technolutions Slate CRM. The position reports to the Assistant Dean of Graduate Admissions for the Villanova School of Business and supervises the Assistant Director of Enrollment Operations.

Highlights

Monitor admissions KPIs including conversion rates, scholarship expenses, and net promoter scores.

Develop and maintain dashboards and reports using data visualization tools such as Power BI, Tableau, and Slate CRM.

Manage and optimize the admissions application process and student services databases with an emphasis on Technolutions Slate CRM.

Supervise the Assistant Director of Enrollment Operations in CRM administration and operational tasks.

Collaborate with internal stakeholders including marketing teams and University Technology Services.

Prepare and analyze data for accreditation, rankings, and surveys ensuring compliance with FERPA policies.

Provide technical support and training on Slate CRM and related systems like MyNova and Banner.

Require undergraduate degree; master’s preferred for director level.

Associate level requires minimum 4 years experience; director level requires minimum 7 years in data management, enrollment analytics, or related fields.