Associate Director, SAT Suite Program Operations
Remote - USA
Full time
Associate Director, SAT Suite Program Operations
College Board – College Readiness Assessments (CRA) Division
Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).
Role Type: This is a full-time position.
About the Team
The College Readiness Assessments (CRA) division is a team of mission-driven people who deliver the SAT Suite of Assessments (SAT, PSAT/NMSQT, PSAT10, and PSAT 8/9) to millions of students across the world each year to help open their paths to life after high school. The SAT Suite connects students to a wide range of post-high school opportunities, including scholarships, careers, colleges, and universities. In 2023, we retired the use of paper/pencil testing and are now a fully digital SAT Suite offering an assessment that is easier to give, easier to take, more secure, and more relevant.
About the Opportunity
As the Associate Director of SAT Suite Program Operations, you will play a pivotal role in translating vision into action across a defined program of high-impact initiatives. Partnering closely with the Vice President you will scope, prioritize, and deliver strategic efforts that strengthen the SAT Suite’s operational excellence, alignment, and innovation capacity. Your work will focus on program visibility and risk management, cross lines of business insight consolidation, data standardization for state and district partners, and ROI based tracking. You will lead these initiatives from planning through execution, bringing expertise in project management, strategic thinking, data analysis, and change management to deliver measurable results that support students and educators nationwide.
This role is centered on process creation/improvement and information management: simplifying our work, creating consistency across documentation and workflows, and ensuring staff can quickly access, understand, and apply business-critical information.
As an ideal candidate, you are a strategic operator who is detail-oriented, systems-minded, and skilled at creating order out of complexity. You thrive in environments where you can streamline workflows, standardize documentation, and bring clarity to how work is tracked and shared across teams.
This is a highly visible and dynamic role with significant responsibility for shaping one of the most recognized educational programs in the country.
In this role, you will:
Program Coordination and Information Management (60%)
- Project manage the production of case studies, best practices, and testimonials that amplify SAT Suite value and customer success.
- Implement and manage a system that captures purpose, cost, and outcomes for various expenses and investments within CRA in partnership with Finance and other divisions.
- Track adoption, engagement, and renewals of the SAT Suite, ensuring data informs program refinement.
- Build and maintain a shared CRA resource hub that integrates insights across K–12, State, and Weekend lines of business.
- Standardize tagging, versioning, and onboarding protocols so staff can quickly access business-critical information.
- Support various strategic initiatives as needed on behalf of division
- Launch and maintain centralized tracking of all major CRA program initiatives (SAT Weekend and K–12) to provide CRA Leadership with real-time clarity on progress, blockers, and risks.
- Establish a standardized intake and documentation process, ensuring biweekly status updates and timely escalation of risks.
Workshops & Contract Coordination and Deliverables (40%)
- Coordinate key deliverables across internal and external stakeholder groups to ensure accuracy and timeliness
- Support the creation of standardized workshop kits (slide decks, facilitation guides, customer-customizable materials).
- Implement a feedback loop (surveys, benchmarking reports) to ensure workshop quality and customer satisfaction
About You
- 3–5+ years of experience in program operations, project coordination, grants management, or executive-level initiatives
- Experience with project management, operations, and administrative work
- Excellent organizational and planning skills, including attention to detail and the ability to effectively handle multiple tasks simultaneously
- Strong analytical and organizational skills, including experience working with budgets, reports, and project tracking tools
- A customer service mindset including a strong desire to influence and motivate others
- Excellent written and verbal communication skills, with the ability to craft clear and concise messages
- Proficiency with Microsoft Office Suite (especially Excel and Powerpoint), Google Workspace, and other collaboration tools
- Familiarity with financial and contract systems (e.g., Workday, Salesforce) is a plus
- Bachelor’s degree from an accredited university
- Proactive, adaptable, and solutions-oriented
- Able to work both independently and collaboratively across teams.
- The ability to travel 4-8 times a year to College Board offices or on behalf of College Board business.
All roles at College Board require:
- A passion for expanding educational and career opportunities and mission-driven work
- Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
- Clear and concise communication skills, written and verbal
- A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
- A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
- A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
- Authorization to work in the United States.
About Our Process
- Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.
- While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.
What We Offer
At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.
A Thoughtful Approach to Compensation
- The hiring range for this role is $56,000–$95,000.
- Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
- We aim to make our best offer upfront, rooted in fairness, transparency, and market data.
- We adjust salaries by location to ensure fairness, no matter where you live.
You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our
careers page for more.
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