Edtech.com's Summary

University of Houston-System is hiring an Associate Director- Self-Help to coordinate the planning, development, and implementation of a comprehensive student financial assistance program. The role manages internal operations such as program administration, staff management, application processing, and ensures compliance with relevant regulations while counseling students and liaising with related departments.

Highlights

Manages internal operations of the Scholarships & Financial Aid office, including staff supervision and student counseling
Oversees application processing and student information system maintenance
Ensures compliance with laws, rules, and regulations related to scholarships and financial aid
Participates on the Scholarships and Financial Aid Management Team to improve departmental functions
Serves as liaison between internal departments and external entities
Prepares and files state, federal, and institutional reports
Requires a four-year degree or equivalent experience and a minimum of five years of related experience
Proficiency in Microsoft Office Suite and NASFAA Certified Financial Aid Administrator credentials preferred
Experience in higher education, scholarships, and service leadership skills required
Salary range from $56,800.00 to $64,600.00 annually

Associate Director- Self- Help Full Description

| Department: Scholarships & Financial Aid
| Salary: $56,800.00 - $64,600.00
| Description: Coordinates the planning, development and implementation of a comprehensive student financial assistance program.

1. Responsible for the overall management of the internal operations of the office, which includes administration of the programs, management of staff and student counseling/customer service.
2. Oversees application processing, development and maintenance of the student information system.
3. Coordinates departmental services and procedures related to the processing of student scholarships and financial aid, ensuring compliance with appropriate laws, rules and regulations.
4. Directs activities and supervises professional and support staff, sets priorities and reassigns duties for special projects.
5. Trains staff on guidelines, policies, procedures and general departmental functions.
6. Participates on the Scholarships and Financial Aid Management Team; assists in the planning, organization, implementation and evaluation of departmental processes, activities and other functions.
7. Acts as the liaison between Scholarships and Financial Aid and related internal departments and external entities.
8. Counsels students, prospective students and their families regarding services provided.
9. Assists the department in the preparation and filing of state, federal and institutional reports. 10. Performs other job-related duties as assigned.

MQ: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth experience that is directly related to the type of work being performed. Requires a minimum of five (5) years of directly job-related experience.

Additional Job Posting Information:

The ideal candidate for this position should possess the following:

Higher Education experience.

Service leadership skills including mutual respect, active listening, and responsiveness.

Must be a multi-tasker, extremely organized, and have the ability to work in a fast-paced, high-pressure environment, with strong interpersonal and problem-solving skills.

Ability to clearly interpret and implement policies and procedures.

Ability to interact with all levels of internal and external constituents.

Proficiency in Microsoft Office Suite.

NASFAA Certified Financial Aid Administrator

NASFAA Credentials

Experience with scholarships

The following documents are required:

Cover letter delineating the manner in which your work experience applies to the posting.

Resume

Salary History

Transcript

Three work references. The hiring department expects you to name current or past supervisors.

NOTE: We will maintain your confidentiality and notify you in advance of making contact with any of your references. References will be contacted only after the interviewing process has been completed.

Incomplete applications will not be reviewed

Additional Job Posting Information:
- Department is willing to accept education in lieu of experience.
- Department is willing to accept experience in lieu of education.
| All positions at the University of Houston-System are security sensitive and will require a criminal history check. The University of Houston System and its universities are an Equal Opportunity Institution.

Original Job Description

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Associate Director- Self- Help

Edtech.com's Summary

Associate Director- Self- Help Full Description

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