Villanova University
Associate Director, Student Services
Edtech.com's Summary
- Manages graduate student services from enrollment to graduation, focusing on retention and progression.
- Oversees onboarding, student records management, transfer credits, and processing academic forms.
- Coordinates graduation periods and certificate awards, including dissertation and thesis administration.
- Collaborates with program directors, advisors, and university offices for student programming and retention efforts.
- Supervises Assistant Directors in HRD and MPA programs and liaises with Graduate Studies and Online Programs.
- Utilizes student information systems such as Banner SIS, advising CRM, and degree compliance software.
- Requires an undergraduate degree and 5-7 years of higher education experience; Master's preferred.
- Proficiency in Microsoft Office Suite and Banner Student Record System is preferred.
- Position falls under salaried grade 14 with a salary range of $57,200 to $71,500.
- Department affiliated is the Dean's Office of the Graduate School within the College of Liberal Arts and Sciences.
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