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University of Utah

Associate Director, Student Services

🇺🇸 Salt Lake City, UT 🕑 Full-Time 💰 $58K - $76K 💻 Academic Advising 🗓️ March 12th, 2026

Edtech.com's Summary

University of Utah is hiring an Associate Director, Student Services. This role involves planning and executing student services operations and projects, including recruitment, leadership development, curricular navigation, internships, career preparation, and alumni engagement. The position requires managing functional elements of student services projects while collaborating with internal departments and reporting to the Associate Dean for Academic Affairs.

Highlights

  • Administer College of Architecture and Planning (CA+P) student services in collaboration with the Associate Dean and academic leadership.

  • Process student petitions and coordinate staffing for campus-wide events related to recruitment, admissions, and student belonging.

  • Manage CA+P scholarship and fellowship programs, supporting financial aid and targeted student funding.

  • Develop and promote student services, including career and professional engagement series, and support international student needs.

  • Serve as CA+P Student Data Analyst by managing student data collection, analysis, and reporting; liaise with university enrollment and career success offices.

  • Administer student leadership programs, mentoring, peer education networks, and student government advising.

  • Represent CA+P on university committees focused on student success and engagement.

  • Required qualifications include a Bachelor's degree (or equivalent), six years of progressive management experience, and effective leadership and communication skills; Master’s degree preferred.

  • Full-time position with a pay range of $58,300 to $76,000 annually.

  • Reports to the Associate Dean for Academic Affairs within the College of Architecture and Planning.

Associate Director, Student Services Full Description

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Announcement
Details
Open Date 03/09/2026
Requisition Number PRN44450B
Job Title Associate Director, Student Services
Working Title Associate Director, Student Services
Career Progression Track F
Track Level P2 - Developing
FLSA Code Administrative
Patient Sensitive Job Code? No
Standard Hours per Week 40.00
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
Monday-Friday: 8am-5pm
Some evenings and weekends may be required with notice
VP Area Academic Affairs
Department 00158 - Coll of Architect & Plan-Dean
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $58,300 to $76,000
Close Date 06/09/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary
The College of Architecture and Planning (CA+P ) Associate Director of Student Services is responsible for planning and executing internal operations and projects from initiation through delivery in the area of student services including student recruitment, leadership, belonging, curricular navigation, internships and industry partnerships, career preparation, degree completion, and alumni engagement. The Focus of this position is on execution and managing the functional elements of student services projects. The ideal candidate will work closely with various internal departments to ensure successful completion of student services projects as well as keep leadership informed of key issues that may impact project completion, budget, or other results.

This position will report to the Associate Dean for Academic Affairs.

Responsibilities

Work collaboratively with the Associate Dean of academic affairs to administer CA+P Student Services
  • Collaborate and meet regularly with Associate Dean for Academic Affairs, Chairs, the assigned Directors of Graduate and Undergraduate Studies, Director of Advising and Academic Advisors
  • Process student petitions
  • Coordinate staffing and supplies for campus wide events, including events related to recruitment, admissions, transfer success, and belonging
  • Assist students with College-specific admissions processes, registrar, income accounting, financial aid, making referrals to campus partners, when necessary
  • Administer CA+P scholarship and fellowship process
  • Developing, administering, and overseeing college-specific scholarship programs
  • Supporting persistence and completion funds and other targeted financial support mechanisms for students
  • Works with financial aid office to ensure our programs are effective in supporting our students.
  • Coordinate communication/marketing to promote CA+P student services, including Navigate campaigns, marketing and communication requests, and special initiatives (i.e., Activate)
  • Support CA+P development efforts aligned with student services efforts
  • Designing and delivering college-specific career and professional engagement series distinct from general advising/career coaching integration
  • Supporting international students through community-building efforts and faculty/staff education related to visa compliance and international student needs

Serve as the CA+P Student Data Analyst
  • In partnership with the CA+P academic units and University Enrollment Management, anticipate student data needs related to recruitment, admissions, orientation, advising, persistence, curricular navigation, and graduation
  • Develop and assess effective mechanisms for student data collection and dissemination to CA+P leadership, academic advising, and career coaching
  • Provide training for the effective use and analysis of student data
  • Coordinate post-graduate alumni tracking with the CA+P academic units and U Career Success on the university graduation survey (First Destination)
  • Serve at the CA+P liaison with UAIR

Administer CA+P student leadership programs
  • Supporting student engagement through clubs, organizations, mentoring opportunities, and leadership development
  • Support the development and operation of college-level student government structures, including advising student representatives and senators
  • Coordinate with Student Leadership & Involvement Office to ensure CA+P student organizations are properly categorized
  • Support the development of a Peer education network focused on Architecture, Planning, and Design program needs.
  • Support the hiring and training of CA+P Peer advisors and Peer Education Tutors
  • Prepare and disseminate an annual report of CA+P student leadership programs

Represent CA+P on university committees and initiatives related to student success and engagement
  • Enrollment Management
  • Academic Advising Standards Council
  • Housing & Residential Education
  • Additional committees as needed

Work Environment and Level of Frequency typically required
  • Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required
  • Nearly Continuously: Sitting, hearing, listening, talking.
  • Often: Repetitive hand motion (such as typing), walking.
  • Seldom: Bending, reaching overhead.

Other duties as assigned

Minimum Qualifications
Bachelor’s degree in Business or Public Administration, a related area, or equivalency (one year of education can be substituted for two years of related work experience). Six years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communication skills also required.

Master’s degree in Business Administration, Education, Public Administration, Student Affairs, Higher Education, or a related field.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
Master’s degree
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu



https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
    • Yes
    • No
  2. * How many years of progressively more responsible management experience do you have?
    • Less than 2 years
    • 2 year or more, but less than 4 years
    • 4 years or more, but less than 6 years
    • 6 years or more, but less than 10 years
    • 10 years or more
  3. * Do you have a Master's Degree in Business Administration or a related field?
    • Yes
    • No
Applicant Documents
Required Documents
  1. Resume

Optional Documents

  1. Cover Letter
University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu

 

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