Associate Director, Student Success and Support Initiatives - Oxford College of Emory University

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Description:

THIS POSITION IS ON THE OXFORD COLLEGE OF EMORY UNIVERSITY CAMPUS, 36 MILES EAST OF ATLANTA.

 

JOB DESCRIPTION:

Reporting to Oxford College's Director of Student Success and Support Initiatives, the Associate Director of Student Success and Support Initiatives supports student well-being and degree completion by overseeing developmental programs, case management, and cross-department collaborations aligned with the College's mission.  The role emphasizes equitable access, inclusive practices, and targeted support for students with diverse backgrounds and needs.

 

Student Programming Leadership & Oversight:

• Co-creates, implements, and assesses programs that promote students' academic success and personal development across varied learning and life experiences.
• Leads and evaluates orientation and transition programs for students and their families that support adjustment, engagement, and connection to the campus community.
• Serves as a liaison for student clubs representing global, cultural, and identity-based communities.
• Collaborates with campus and academic partners to design inclusive and developmentally appropriate workshops, events, and leadership opportunities.
• Supports co-curricular learning and engagement through the student organization platform and helps train student leaders in its use.
• Integrates strategies grounded in universal design to support the inclusion and engagement of neurodivergent learners.
• Coordinates or supports late-night and weekend programming to increase social connection and engagement.
• Fosters partnerships with vendors, faculty, staff, and external organizations to enhance programming and ensure alignment with institutional priorities.

Case Management and Student Outreach:

• Serves as a principal contact for students encountering academic, personal, or social challenges; provides referrals and coordinated support.
• Maintains accurate documentation using appropriate student support systems in compliance with institutional and legal standards.
• Advances proactive outreach, early-alert systems, and follow-up processes to support student retention and success.
• Works closely with student support services, academic units, and external resources to ensure seamless support pathways.

Assessment, Data, and Program Oversight:

• Collects and analyzes participation and outcome data to inform program effectiveness and continuous improvement.
• Generates reports to support institutional assessment, retention initiatives, and student success strategy.
• Uses data to identify trends and needs among student populations and adjusts programs accordingly.
• Integrates assessment findings into broader student success and well-being initiatives across the campus.

Institutional Collaboration and Campus Representation:

• Participates on institutional committees and cross-divisional initiatives focused on student engagement, transition, and retention.
• Works with accessibility services, academic departments, student wellness, and campus life to align student support efforts.
• Attends regular department meetings and one-on-one supervision.
• Performs other related duties as required.

MINIMUM QUALIFICATIONS:

• A master's degree in higher education, student affairs, counseling, or related field, and three years of professional experience in higher education or student support, with demonstrated involvement in student development or advising, OR an equivalent combination of education, training, and experience.
• The work schedule includes some nights and weekends with an adjusted work schedule, and the candidate must have a valid driver's license and an insurable driving record.  

NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Additional Details: Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.