Edtech.com's Summary

Purdue University is hiring a Associate, Identity Security Analyst to provide tier 2 support within its Identity and Access Management Office, serving over 50,000 students and roughly 20,000 faculty and staff across three campuses. The analyst manages access rights across Active Directory, O365, Entra ID/Azure, and enterprise resource planning systems while working alongside senior analysts on incident resolution and service requests. This role also uses an IT Service Management tool to prioritize and reassign work and supports smaller audits that keep the environment secure.

Highlights

Resolves incidents and fulfills service requests through an ITSM tool used to prioritize, complete, and reassign work.
Manages access rights across Active Directory, O365, Entra ID/Azure, course and content management systems, and ERP systems.
Partners with senior analysts on system access changes, including creating and removing accounts and implementing access controls.
Assists with project teams and conducts less complex audits to help secure the environment.
Communicates with technical and non-technical audiences to deliver a high level of customer service.
Requires a Bachelor's degree in a computer or related IT field, or an equivalent combination of education and experience.
Calls for at least one year of customer service and IT troubleshooting, configuration management, or IT security experience.
Requires familiarity with ITSM systems such as ServiceNow or TeamDynamix.
Serves as an entry-level, fully remote Purdue IT position within Purdue System Security.
Offers an anticipated annual salary of $54,320.

Associate, Identity Security Analyst Full Description

Job Summary

Purdue IT | Remote

The Associate Identity Analyst is an entry-level professional contributor working under immediate supervision who serves a crucial function within the Identity and Access Management Office, providing tier 2 support and focusing on incident resolution and fulfilling service requests for over 50,000 students and approximately 20,000 faculty and staff across three campuses. This position uses an IT Service Management (ITSM) tool to prioritize, complete, and reassign work requests while using various communication methods to ensure a high level of customer service. The Analyst’s responsibilities include managing access rights across enterprise systems and applications, including Active Directory, O365, Entra ID/Azure, course and content management systems, and enterprise resource planning systems in collaboration with senior level analysts. The Analyst may also collaborate with project teams and conduct less complex and smaller audits to ensure the security of the environment. The Identity and Access Management Office oversees system access, including creating and removing accounts, authentication, and implementing access controls in a highly complex and dynamic environment. This office is an integral component of Purdue System Security and is dedicated to meeting the access needs of the entire Purdue system.

What We’re Looking For

Education and Experience Required

Bachelor’s degree required: Computer Technology, Computer Science, Computer Programming or related IT field preferred
In lieu of degree, consideration will be given to an equivalent combination of related education and required experience (associate’s degree + 4 years of experience; HS/HSE + 6 years of experience)
Minimum one (1) year of experience in customer service and IT troubleshooting, configuration management, or IT security. Familiarity with ITSM systems like Service Now or TeamDynamix is required.

Preferred

Experience with identity management, including authoritative sources, identity attributes, access control models, and provisioning and deprovisioning
Skilled in managing accounts and groups in Active Directory and other LDAP directories

Skills Required

Possesses a solid understanding of permission and access management along with the associated tools
Exhibits strong listening, interpersonal, written, and verbal communication skills
Demonstrates the ability to communicate effectively with both technical and non-technical audiences
Skilled in analytical thinking, problem-solving, critical thinking, decision-making, and customer service
Highly self-motivated and proactive in approach. Capable of prioritizing and executing tasks efficiently while under pressure
Willingness to develop an understanding of the Purdue IT environment/architecture through experience and communicate with other departments to resolve issues as needed

Additional Information

Purdue University will not sponsor employment authorization for this position
A background check will be required for employment in this position
FLSA: Exempt (Not Eligible for Overtime)
Retirement Eligibility: Defined Contribution Waiting Period
Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days -Summary of Benefits for Professional levels 1-3, Management levels 1-2 - Human Resources - Purdue University.

Career Stream

Professional 1

Pay Band S060

Job Code #20002251

Career path maker: https://www.purdue.edu/hr/careerpathmaker/

The anticipated annual salary for this position is $54,320 annually commensurate with the candidate’s education and experience. The final salary offer will be determined based on a variety of factors, including equity, available budget, educational background, and relevant experience.

Who We Are

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Equal Opportunity Employer

Purdue University is an EOE employer.

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Associate, Identity Security Analyst

Edtech.com's Summary

Associate, Identity Security Analyst Full Description

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