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Purdue University
Associate IT Support Engineer
Linux
Windows
Puppet
Edtech.com's Summary
Purdue University is hiring an Associate IT Support Engineer to help set up and maintain the enterprise Windows, macOS, and Linux environments that support the university's instructional goals. This entry-level professional works under close supervision as part of an integrated team. Day-to-day, the engineer supports systems, software, and management tools used by faculty, staff, and students.
Highlights
- Install, coordinate, and maintain enterprise-level Windows, macOS, and Linux systems and software.
- Assist with developing and running the system management tools behind those environments.
- Troubleshoot a wide variety of computing environments across instruction, administration, and research.
- Work with faculty, staff, and students who use many different types of hardware, software, and peripherals.
- Hold a bachelor's degree, or an associate's degree plus 4 years or a high school diploma plus 6 years of related experience.
- Bring 6 months of professional experience in Windows, macOS, or Linux administration or advanced hardware, peripheral, and network maintenance.
- Know at least one of Windows, macOS, or Linux, with familiarity with software distribution tools like SCCM and Puppet a plus.
- Earn an anticipated $54,320 annual salary, set by education and experience.
- Receive medical, dental, and vision insurance plus paid time off for sick and vacation days.
- Note that Purdue IT experience is a bonus, a background check is required, and work authorization is not sponsored.
Associate IT Support Engineer Full Description
Job Summary
The Associate IT Support Engineer will work as an entry level professional contributor working under immediate supervision, contribute to the development, installation, coordination, and maintenance of enterprise-level Windows, MacOS, and Linux environments, systems, software, and system management tools as part of an integrated team effort in support of instructional goals of Purdue University.
What We're Looking For
Education and Experience Required:
- Bachelor’s degree.
- Six (6) months of professional experience in one or more of the following areas required:
- Windows, MacOS, or Linux systems administration
- Hardware maintenance of advanced computer, peripherals, and networking systems required
In lieu of degree, consideration will be given to an equivalent combination of related education and required experience (associate’s degree + 4 years of experience; HS/HSE+ 6 years of experience)
Preferred:
- Purdue IT experience a bonus
Skills Required:
- Knowledge of one or more of the following is required; familiarity of the rest is desired: Windows, Mac OS, or Linux
- Familiarity with software redistribution techniques (i.e. SCCM/CM, Puppet, etc.) desired
- Ability to:
- work with a wide variety of computer hardware, software, operating systems, peripherals, etc.
- work with a wide variety of faculty, staff, and students in a multitude of environments like instruction, administration, and research
- troubleshoot a variety of environments
Additional Information:
- Purdue University will not sponsor employment authorization for this position
- A background check will be required for employment in this position
- FLSA: Exempt (Not Eligible for Overtime)
- Retirement Eligibility: Defined Contribution Waiting Period
- Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days.
Career Stream
Professional 1
Pay Band S060
Job Code #20003457
The anticipated annual salary for this position is $54,320 annually commensurate with the candidate’s education and experience. The final salary offer will be determined based on a variety of factors, including equity, available budget, educational background, and relevant experience.
Who We Are
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Equal Opportunity Employer
Purdue University is an EOE employer.
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