Frontline Education
Associate Product Manager, Business Solutions
Edtech.com's Summary
Frontline Education is hiring an Associate Product Manager, Business Solutions. This role involves collaborating within a product trio to address challenges in K-12 business operations by conducting customer discovery, rapid experimentation, and delivering product improvements that help school districts streamline finance and business workflows.
Highlights
- Partner with finance leaders, budget owners, and school administrators to understand workflows and challenges.
- Conduct customer interviews, surveys, experiments, and prototype testing to validate solutions.
- Write outcome-focused user stories and prioritize backlog with Design and Engineering teams.
- Use data and qualitative insights to inform product decisions and measure success metrics like adoption and efficiency.
- Require 2-4 years of product management or related experience with a strong curiosity and communication skills.
- Familiarity with agile methodologies and interest in finance, operational systems, and AI technologies.
- Salary range of $110,000 - $125,000, plus performance-based incentives.
- Support for continuous learning including AI upskilling, tuition reimbursement, and leadership development.
- Comprehensive benefits including healthcare, retirement savings with company match, and wellness programs.
- Focus on creating AI-empowered products to help educators focus more on students while improving business operations.
Associate Product Manager, Business Solutions Full Description
Associate Product Manager, Business Solutions
Location: United States
Description
Associate Product Manager, Business Solutions
Location: Remote, Hybrid to Wayne, PA; Hybrid to Naperville, IL
How You'll Contribute to Our Mission
As an Associate Product Manager supporting our Business Solutions portfolio, you’ll help schools operate more efficiently, accurately, and confidently. You’ll join an empowered product trio — Product Management, Design, and Engineering — working together to uncover meaningful challenges in K–12 business operations and deliver solutions that truly make a difference.
This is a learning-by-doing opportunity designed for early-career product professionals who are energized by solving real problems. You’ll build strong product judgment through hands-on discovery, rapid experimentation, and thoughtful delivery — helping districts streamline finance and business workflows so educators can focus more on students.
How You'll Drive Success
You’ll partner closely with your team to discover the right problems, test ideas quickly, and deliver measurable outcomes.
Deepen customer understanding and reduce risk through discovery
- Engage with district stakeholders such as finance leaders, accounts payable teams, budget owners, and school administrators to understand their workflows and challenges.
- Support customer interviews, workflow observations, surveys, and lightweight experiments to validate problem statements and success criteria.
- Use product data, customer feedback, implementation insights, and support trends to identify patterns and uncover opportunities.
- Participate in prototype testing and usability sessions to assess value, usability, and feasibility early.
- Synthesize insights clearly so the team can make confident, evidence-based decisions.
Deliver meaningful, reliable product improvements
- Write clear, outcome-focused user stories and acceptance criteria that reflect real district workflows.
- Help refine and prioritize backlog items, balancing customer impact, technical considerations, and delivery confidence.
- Collaborate closely with Design and Engineering to ensure solutions account for permissions, approvals, compliance needs, reporting requirements, and edge cases.
- Contribute actively in agile team rituals to improve focus, predictability, and shared ownership.
Connect daily work to measurable impact
- Contribute to roadmap conversations by bringing forward insights grounded in evidence and customer value.
- Support the creation of product documentation, release communications, and enablement materials that clearly explain what changed and why it matters.
- Help define and monitor success measures such as adoption, efficiency gains, error reduction, cycle times, and customer satisfaction.
- Ensure decisions remain aligned with clear outcomes for districts and for the business.
Within your first year, you’ll be able to articulate the customer problem, define the desired outcome, and explain how success is measured. You’ll begin owning a defined workflow, persona, or product area with increasing independence and confidence.
What You Bring to Help Us Grow
- 2–4 years of experience in product management or a related field; early-career candidates and non-traditional paths are welcome.
- A strong sense of curiosity and eagerness to learn through hands-on discovery and experimentation.
- Comfort working with qualitative insights and quantitative data to inform decisions.
- Clear written and verbal communication skills, with the ability to synthesize findings for cross-functional partners.
- Empathy for customers and a focus on delivering meaningful, measurable outcomes.
- Familiarity with agile delivery environments and iterative development practices.
- Interest in finance, operational systems, workflow optimization, or data-informed decision-making.
- Curiosity about AI and emerging technologies, with an openness to exploring how they can responsibly improve both team effectiveness and customer experience.
What You'll Need to Thrive
- A growth mindset and willingness to test, learn, and refine your thinking.
- Comfort collaborating across disciplines and learning from diverse perspectives.
- Confidence asking thoughtful questions and challenging assumptions respectfully.
- Attention to detail balanced with a clear view of the broader outcome.
- A proactive approach to building knowledge in K–12 business operations and modern product practices.
- Enthusiasm for using technology thoughtfully to amplify human insight and decision-making.
Our Msision, Our People, Our Purpose
At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students.
As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference.
How We Support Growth, Balance, and Well-Being
• Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus.
• Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones.
• Volunteer Time Off: Paid time to give back and support causes that matter to you.
• Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year.
• Our Philosophy: We believe time away from work helps you bring your best self to it.
• Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones.
• Volunteer Time Off: Paid time to give back and support causes that matter to you.
• Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year.
• Our Philosophy: We believe time away from work helps you bring your best self to it.
Continuous Learning and Growth
• World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning.
• Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path.
• AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving.
• Tuition Reimbursement: Invest in formal education to advance your skills and career.
• Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement.
• AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving.
• Tuition Reimbursement: Invest in formal education to advance your skills and career.
• Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement.
Health, Happiness, and Purpose
• Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being.
• Employee Assistance Program (EAP): Confidential support for you and your family’s needs.
• Comprehensive Benefits: Health and financial benefits that support your happiness and future.
• A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully.
• Employee Assistance Program (EAP): Confidential support for you and your family’s needs.
• Comprehensive Benefits: Health and financial benefits that support your happiness and future.
• A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully.
Compensation & Benefits
The salary range for this position is $110,000 - $125,000 and commensurate with your experience, skills, and internal equity. In addition to base salary, you will be eligible for performance-based incentives aligned to individual, team, and company results.
You’ll also have access to a comprehensive benefits package designed to support your well-being and future, including healthcare coverage, retirement savings with company match, employee stock purchase opportunities where applicable, and the time-off, wellness, and learning programs outlined above. Specific details will be shared during the interview process.
Inclusion, Belonging & Equal Opportunity
Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.
Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.
Interview Process & Data Privacy
As part of our interview process, Frontline may use video conferencing tools that include photo capture and automated transcription features to support accurate evaluation and consistency. Any screenshots, photos, or transcripts are used solely by our recruiting and hiring teams, stored securely, and never shared outside the hiring process. Candidates may opt out of transcription by notifying their recruiter in advance. Frontline processes all candidate information in accordance with applicable data privacy laws and only for legitimate recruitment purposes.
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