Edtech.com's Summary

Purdue University is hiring an Associate Security Analyst to support secure digital access for over 70,000 students, faculty, and staff. The role involves providing Tier 2 support, managing user access in enterprise systems such as Active Directory and Office 365, resolving incidents, and contributing to security audits and process improvements.

Highlights

Provide Tier 2 support and resolve incidents in a high-volume environment using ITSM tools.
Manage user access in enterprise systems including Active Directory, Office 365, ERP platforms, and content management systems.
Contribute to security audits, project initiatives, and process improvements to strengthen digital security.
Requires knowledge of ITSM systems such as TeamDynamix and experience with permission/access management tools.
Must have a bachelor's degree in computer science, information systems, or related field with at least one year of relevant experience.
Preferred experience with identity management concepts and managing accounts/groups in LDAP directories or access management systems.
Strong communication, analytical, problem-solving, and customer service skills necessary.
Expected salary range is $52,992 to $56,525 annually, based on education and experience.
Position is exempt from overtime and includes access to Purdue's comprehensive benefits package.
Employment requires a background check; Purdue University does not sponsor employment authorization for this role.

Associate Security Analyst Full Description

Job Summary

Associate Identity Security Analyst
Purdue University – Identity and Access Management Office

At Purdue, your work shapes what moves the world forward. Our Identity and Access Management Office ensures secure, seamless access for 70,000+ students, faculty, and staff across all three campuses—and we’re looking for a dedicated professional to help keep that experience safe, consistent, and reliable.

As an Associate Identity Security Analyst, you’ll be part of a collaborative team that supports the university’s mission through secure digital access. Under the direction of IAM leadership, you’ll provide Tier 2 support, resolve incidents, and fulfill service requests in a high-volume environment. Using our IT Service Management (ITSM) tools, you’ll prioritize and complete work efficiently while communicating clearly with customers and colleagues across Purdue’s ecosystem.

You’ll manage access in enterprise systems like Active Directory, Office 365, ERP platforms, and course/content management systems, ensuring users have the right access at the right time. You’ll also contribute to security audits, project initiatives, and process improvements that strengthen our digital environment. This is an excellent opportunity for someone eager to grow in cybersecurity within a supportive learning community. At Purdue, you’ll gain hands-on experience, contribute to projects that impact thousands, and be part of an institution where innovation, integrity, and collaboration drive everything we do.

What We’re Looking For:

Experience with user access management or related IT support functions
Familiarity with ITSM tools and ticketing systems
Strong communication and analytical skills
Curiosity and a commitment to continual learning in a dynamic environment
A customer-focused mindset — you value helping others succeed

What Makes Purdue a Great Place to Work:
At Purdue, we take pride in offering more than a job—it’s a chance to make a difference. You’ll find meaningful work that supports learning and discovery at every level, along with the flexibility, benefits, and growth opportunities that help you thrive both personally and professionally.

Join us in securing the technology foundation that empowers Purdue’s global impact.

This is a remote position.

About US

Purdue Information Technology is the central information technology organization serving students, faculty and staff at Purdue University in West Lafayette, Purdue Fort Wayne, Purdue Northwest, and Purdue Indianapolis. Purdue IT is responsible for major operational systems, the campus wired network and one of the world’s largest wireless networks. It also supports dozens of student computing labs as well as tens of thousands of desktop computers in classrooms, research laboratories and offices, and numerous petabytes of storage for business, educational and personal use across the Purdue University system.

In addition to supporting major academic systems, such as the Brightspace course management system, Purdue IT tests, implements and develops innovative learning and classroom technologies, along with big data analytics systems to make prime use of University data to improve learning and Purdue’s operations through data-backed methodologies. Purdue IT also supports an advanced research cyberinfrastructure across campus that includes multiple shared, TOP500-class supercomputing clusters for intensive computational needs; a state-of-the-art, multi-tiered research data storage array; and high-speed networks linking campus labs and computing resources and connecting the campus to national resources.

When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.

What We're Looking For

Education and Experience Required:

Bachelor’s degree in computer science, information systems or related field
One (1) year of experience in customer service and IT troubleshooting/problme solving, configuration/permission/access management administration, or IT Security
Knowledge of an ITSM system such as TeamDynamix etc
Equivalent combinations of education and experience will be considered

Preferred:

Experience working with identity management concepts such as authoritative sources, identity attributes, access control models, access provisioning and deprovisioning. Interacting with the management of accounts and/or groups in Active Directory and/or other LDAP directories or access management systems.

Skills Needed:

Knowledge of permission/access management and assoicated tools
Excellent listening, interpersonal written, and oral communication skills
Ability to communicate effectively with technical and non-technical audiences
Analytical, problem solving, cirtical thinking, decision making, and customer service skills

Additional Information:

Purdue University will not sponsor employment authorization for this position
A background check will be required for employment in this position
FLSA: Exempt (Not Eligible for Overtime)
Retirement Eligibility: Defined Contribution Waiting Period
Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days

Career Stream

Professional 1

Pay Band S060
Job Code #20002251

Career pathmaker: https://www.purdue.edu/hr/careerpathmaker/

The anticipated annual salary for this position is between $52,992- $56,525 commensurate with the candidate’s education and experience. The final salary offer will be determined based on a variety of factors, including equity, available budget, educational background, and relevant experience.

Who We Are

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Equal Opportunity Employer

Purdue University is an EOE employer.

Original Job Description