Western Governors University
Associate Software Product Manager
Edtech.com's Summary
Western Governors University (WGU) is hiring an Associate Software Product Manager. This role supports the full product development lifecycle to improve the student online-to-enrollment journey, collaborating with cross-functional teams to translate senior product vision into actionable deliverables and using data to evaluate performance. The position is designed for early-career product managers aiming to develop outcome-driven product skills within Student Life Cycle Services.
Highlights
- Responsible for full product lifecycle support: ideation, design, testing, documentation, and release activities
- Translate product vision from senior leaders into business requirements, user stories, and acceptance criteria
- Collaborate with engineering, UX, marketing, and enrollment teams on solution development
- Contribute to backlog refinement, prioritization, and cross-functional alignment
- Participate in QA, user acceptance testing, and release readiness to ensure quality outcomes
- Use data and feedback to assess product performance and solve problems
- Familiar with Jira and Microsoft Office; AI tool exposure is a plus
- Requires High School Diploma or equivalent and 1 year of relevant product management experience
- Bonus qualifications include Bachelor’s degree, 3+ years product management experience, education technology background, and agile product development exposure
- Compensation range: $81,300 to $121,900 plus benefits including bonuses, healthcare, retirement, paid time off, and parental leave
Associate Software Product Manager Full Description
If you're passionate about building a better future for individuals, communities, and our country—and you're committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Technical 404Pay Range: $81,300.00 - $121,900.00
Grade: Technical 404Pay Range: $81,300.00 - $121,900.00
Job Description
As an Associate Software Product Manager at WGU, you will help shape products that support students from their first interaction through the start of their academic journey. You will partner closely with experienced product managers while working across engineering, UX, marketing, and enrollment to turn ideas into meaningful product experiences.
As an Associate Software Product Manager at WGU, you will help shape products that support students from their first interaction through the start of their academic journey. You will partner closely with experienced product managers while working across engineering, UX, marketing, and enrollment to turn ideas into meaningful product experiences.
You will join a team within Student Life Cycle Services (SLS), focused on improving the online-to-enrollment journey through a student's first day of class. This role is ideal for someone early in their product career who brings curiosity, analytical thinking, and a desire to grow into a high-impact Product Manager. You will be expected to build a strong foundation in outcome-driven product development, learning how to connect strategy to measurable results.
What You'll Do
- Support the full product development lifecycle including ideation, design, testing, documentation, and release activities
- Turn product vision and direction from senior product leaders into clear business requirements, user stories, and acceptance criteria with guidance
- Collaborate with engineering, UX, marketing, and other stakeholders to build simple, effective solutions to complex problems
- Contribute to backlog refinement and prioritization while balancing stakeholder needs and product value
- Help define user flows, support mockups, and ensure alignment across cross-functional teams
- Participate in QA, user acceptance testing, and release readiness to ensure high-quality outcomes
- Use data and feedback to help evaluate product performance and confirm problems are effectively solved
What You'll Bring
- High School Diploma or equivalent
- 1 year of relevant experience as a product manager, product owner, or related role
- Strong analytical and problem-solving skills with an interest in measuring success through outcomes
- Ability to collaborate effectively across teams and build strong working relationships
- Comfort working in ambiguity and adapting to evolving priorities
- Clear communication skills with the ability to translate ideas into structured requirements
- Familiarity with tools such as Jira and Microsoft Office; exposure to AI tools is a plus
Bonus Points
- Bachelor's degree in a related field
- 3+ years of experience as a software product manager, product owner, or similar role
- Experience in education technology or mission-driven organizations
- Exposure to agile product development practices
What to Expect
At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.
- Introductory call (30 min)
- Hiring manager interview (30 min)
- Panel interview (1 hour)
Work Location
This is a full-time, in-office position requiring five days per week in our Salt Lake City, UT office, designed to foster the collaboration and connection that fuel our best work.
Visa Sponsorship
While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role.
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Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
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