University of Vermont
Asst Registrar – Student Success
🇺🇸
Hybrid - Burlington, VT
🕑
Full-Time
💰
$55K - $63K
💻
Other
🗓️
February 1st, 2026
CRM
Edtech.com's Summary
The University of Vermont is hiring an Assistant Registrar – Student Success to coordinate university-wide retention efforts using the Navigate360 platform. This role manages student advancement strategies, provides training and support on Navigate360, analyzes retention data, and assists students seeking re-entry, while collaborating closely with campus partners.
Highlights
- Coordinate retention initiatives through Navigate360 student success platform.
- Develop and implement strategies to engage students beyond orientation.
- Serve as a primary Navigate360 contact, providing user support and training sessions.
- Analyze retention data, student status changes, and Navigate360 usage rates.
- Process and communicate with re-entry students to support enrollment goals.
- Interpret university policies for faculty, staff, and students.
- Assist with Commencement-related tasks.
- Require Bachelor’s degree and 2-3 years in higher education registrar or related roles.
- Must demonstrate strong communication, customer service, and multi-project management skills.
- Proficiency with Microsoft Office; experience with Banner, Navigate360, Slate, or Drupal preferred.
- Anticipated salary range: $55,000 to $63,000.
Asst Registrar – Student Success Full Description
Asst Registrar – Student Success
Please carefully review the details of this position below. To apply for the position, please click the Apply for this Job button (or see the Special Instructions below if no button appears).
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The University of Vermont is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category legally protected by federal or state law.
For information on safety and security at the University of Vermont, see the annual security report by clicking on the Clery Act button in the sidebar menu.
Finalists for positions at UVM may be subject to a criminal background check.
For classified staff positions, actual hiring pay dependent on current competitor market conditions, comparable campus peer(s) at time of hire, and candidate’s experience level and length.
Be sure to carefully review and update your application information before submitting an application!
Position Details
Advertising/Posting Title | Asst Registrar – Student Success
Posting Summary | The Assistant Registrar for Student Success supports the coordination of university-wide retention efforts through Navigate360, the University’s student success platform. Support the development and implementation of a comprehensive student advancement strategy that fosters continued engagement beyond orientation. This role emphasizes proactive communication with students and close collaboration with campus partners to ensure students are connected to the resources they need to succeed and to support effective, coordinated retention initiatives. Serve as a primary point of contact for users of Navigate360 across campus, assisting with troubleshooting their needs. Provide training sessions on how to effectively and efficiently use Navigate360 to promote student success to users across campus. Assist with analysis of retention data, change of student status forms, Navigate360 utilization rates, and other student record level data. Process, track, and communicate with students who are looking to return to UVM as re-entry students and to support enrollment goals. Clarify and interpret university policies and procedures for faculty, staff and students. Assist with Commencement tasks. The Assistant Registrar will report to the Associate Registrar for Student Success and Retention.
Minimum Qualifications (or equivalent combination of education and experience) | Bachelor’s degree in a related field with 2–3 years of experience in a higher education setting, particularly in registrar services or related areas.Strong written, verbal, and interpersonal communication skills with the ability to craft inclusive content and engage effectively with diverse audiences, including students, families, and campus stakeholders.Demonstrated ability and commitment to providing responsive, empathetic, and culturally competent customer service in a student-centered environment.Proven ability to manage multiple projects and deadlines while maintaining attention to detail.Familiarity with issues related to student transition, access, engagement, and retention.Demonstrated discretion in handling sensitive or confidential student information.Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and comfort learning new systems and technology tools.Experience with or willingness to learn tools such as Banner (SIS), Navigate360, Slate (CRM), and Drupal (web content management).Commitment to fostering inclusion and belonging in all aspects of work and student engagement.
Desirable Qualifications | Master’s degree in higher education, student affairs, communication, or a related field.Experience using Banner, Navigate360, Slate or other CRM platforms for student communication and data tracking.Proficiency with Drupal or similar web content management systems used in higher education.Familiarity with managing communication workflows for incoming students and families.Knowledge of best practices in student onboarding, transition, and retention.Experience with data-informed outreach and assessment practices that support student success.Deep understanding of the needs and experiences of first-generation, transfer, and other underrepresented student populations.
Anticipated Pay Range | $55,000 to $63,000
Other Information |
Special Conditions | A probationary period may be required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy, Background Check required for this position
FLSA | Exempt
Union Position | Yes, UVMSU
Posting Summary | The Assistant Registrar for Student Success supports the coordination of university-wide retention efforts through Navigate360, the University’s student success platform. Support the development and implementation of a comprehensive student advancement strategy that fosters continued engagement beyond orientation. This role emphasizes proactive communication with students and close collaboration with campus partners to ensure students are connected to the resources they need to succeed and to support effective, coordinated retention initiatives. Serve as a primary point of contact for users of Navigate360 across campus, assisting with troubleshooting their needs. Provide training sessions on how to effectively and efficiently use Navigate360 to promote student success to users across campus. Assist with analysis of retention data, change of student status forms, Navigate360 utilization rates, and other student record level data. Process, track, and communicate with students who are looking to return to UVM as re-entry students and to support enrollment goals. Clarify and interpret university policies and procedures for faculty, staff and students. Assist with Commencement tasks. The Assistant Registrar will report to the Associate Registrar for Student Success and Retention.
Minimum Qualifications (or equivalent combination of education and experience) | Bachelor’s degree in a related field with 2–3 years of experience in a higher education setting, particularly in registrar services or related areas.Strong written, verbal, and interpersonal communication skills with the ability to craft inclusive content and engage effectively with diverse audiences, including students, families, and campus stakeholders.Demonstrated ability and commitment to providing responsive, empathetic, and culturally competent customer service in a student-centered environment.Proven ability to manage multiple projects and deadlines while maintaining attention to detail.Familiarity with issues related to student transition, access, engagement, and retention.Demonstrated discretion in handling sensitive or confidential student information.Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and comfort learning new systems and technology tools.Experience with or willingness to learn tools such as Banner (SIS), Navigate360, Slate (CRM), and Drupal (web content management).Commitment to fostering inclusion and belonging in all aspects of work and student engagement.
Desirable Qualifications | Master’s degree in higher education, student affairs, communication, or a related field.Experience using Banner, Navigate360, Slate or other CRM platforms for student communication and data tracking.Proficiency with Drupal or similar web content management systems used in higher education.Familiarity with managing communication workflows for incoming students and families.Knowledge of best practices in student onboarding, transition, and retention.Experience with data-informed outreach and assessment practices that support student success.Deep understanding of the needs and experiences of first-generation, transfer, and other underrepresented student populations.
Anticipated Pay Range | $55,000 to $63,000
Other Information |
Special Conditions | A probationary period may be required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy, Background Check required for this position
FLSA | Exempt
Union Position | Yes, UVMSU
Posting Details
Position will be posted for a minimum of one week, after which it is subject to removal without notice.
Position will be posted for a minimum of one week, after which it is subject to removal without notice.
Job Location | Burlington, Vermont, United States
Job Open Date | 01/28/2026
Job Close Date (Jobs close at 11:59 PM EST.) |
Open Until Filled | Yes
Job Open Date | 01/28/2026
Job Close Date (Jobs close at 11:59 PM EST.) |
Open Until Filled | Yes
Our Common Ground Statement
The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.
Position Information
Position Title | Registration & Records PC2 X
Posting Number | S5923PO
Department | Registrar/30220
Position Number | 00027788
Percent of Full-Time | 1.0
Standard Hours at 1.0 FTE | 37.5
Term (months per year) | 12
Posting Number | S5923PO
Department | Registrar/30220
Position Number | 00027788
Percent of Full-Time | 1.0
Standard Hours at 1.0 FTE | 37.5
Term (months per year) | 12
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
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