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Job Description
The University of Nevada, Las Vegas, invites applications for AV/IT Systems Specialist, Information Technology [R0153764].
ROLE of the POSITION
Reporting to the Manager of Classroom Technology Services, the AV/IT Systems Specialist is responsible for ensuring the successful installation, maintenance, and operation of audio-visual (AV) solutions in classrooms, conference rooms, and other campus spaces. The role involves assessing user needs, determining hardware and software specifications, designing AV enabled spaces, developing timelines and prototypes, working with vendors, purchasing hardware and software systems, managing installations, assisting with systems programming and providing excellent customer support.
Responsibilities include managing the integration of technology in the new construction and remodel of university learning spaces or AV enabled facilities. The AV/IT Systems Specialist, will consult with various stakeholders to determine facilities programming, and will then work with the Planning and Construction department, as well as project architects, general and sub-contractors, Audio Video (AV) integrators, and Office of Information Technology (OIT) stakeholders to ensure technology is appropriately integrated into the facilities until project completion. This person will stay abreast of the latest developments in regards to classroom technology, and will work closely with faculty in assuring new facilities are designed to meet their pedagogical needs. Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.
BACKGROUND SCREENING
Employment is contingent upon the successful completion of a pre-employment criminal background and/or credit check.
MINIMUM QUALIFICATIONS
- A Bachelor's degree must be from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA)
- 2-4 years of professional experience in AV/IT systems, classroom technology, instructional technology, or related field.
- Certification(s): AVIXA Certified Technology Specialist (CTS)
ACCEPTED EQUIVALENCIES FOR DEGREE REQUIREMENT
UNLV may consider additional relevant experience in place of formal education requirements:
- In lieu of a bachelor's degree, applicants may qualify with four additional years of relevant experience, or with an associate's degree plus two additional years of relevant experience.
PREFERRED QUALIFICATIONS
- Five or more years of professional experience, preferably in higher education, including the design, installation, maintenance, and operation of audio-visual solutions in classrooms, conference rooms, and technology-enabled learning spaces.
- Experience managing AV projects associated with new construction and renovations.
- Experience developing classroom technology standards and collaborating with architects, contractors, and AV integrators.
Credentials must be obtained prior to the employment start date.
KNOWLEDGE, SKILLS, & ABILITIES
The incumbent must have specific knowledge, skills, and abilities in the following areas:
KNOWLEDGE
Required
- Proficient knowledge of AV/IT systems and designs including: AV control platforms (Crestron, Extron, Etc.) video distribution via IP protocols, lecture capture (Panopto), web-conferencing tools (Zoom)
- Strong knowledge of AV systems and AV line drawings
- Strong knowledge of construction techniques and interpretation of construction drawings
- Knowledge of network protocols and configurations to improve collaboration between AV, IT, and facilities teams
- Experience working with an enterprise help support ticketing system
Preferred
- Experience with Jetbuilt preferred
- Experience with Talem3 preferred
SKILLS
Required
- Capability to handle direct communication with a high level of professionalism, both electronically and in person
- Communicate with customers as it relates to project fulfillment
- Ability to multi-task and adapt to a fast-paced environment that varies daily.
- Ability to work with other teams to request support of or lend support; look for opportunities for improvements and unresolved challenges.
- Ability to keep meticulous records of customer interactions, actions taken and issue resolution.
Preferred
- Experience using drawing tools such as AutoCAD and/or Visio preferred
ABILITIES
Required
- Demonstrates a commitment to competently perform job duties and responsibilities within established time frames/deadlines
- High organizational and time management skills are required to balance the offerings of design services, traffic communications, troubleshooting hardware issues, and manage new installations
- Demonstrates ability to work independently on multiple assignments and to work collaboratively within a team
- Must show initiative and motivation to request, accept, and complete tasks as required
- Continuously strives to improve work performance
SALARY
The salary range for this role is $80,100 - $87,400. Unable to offer more than stated salary range.
HOW TO APPLY
Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.
Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.
Although this position will remain open until filled or 100 applications are received, review of candidates' materials will begin on Monday, October 26, 2026.
Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.
JOB CATEGORY
Administrative Faculty
Exempt: Yes
Full-Time Equivalent: 100.0%
EEO/AA STATEMENT
The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.