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Risepoint

AVP, Managing Director

🇺🇸 Remote - US 🕑 Full-Time 💰 TBD 💻 Customer Success 🗓️ February 2nd, 2026
Salesforce

Edtech.com's Summary

Risepoint is hiring an AVP, Managing Director to manage a portfolio of key university partnerships and drive strategic growth. The role involves building strong relationships with senior university leaders, leading partner strategy, coordinating cross-functional teams, and owning the full sales and renewal cycle to improve enrollment, revenue, and partner satisfaction.

Highlights
  • Manage a portfolio of university partners, developing multi-year account plans aligned with institutional goals and market trends.
  • Drive growth through identifying new opportunities, leading complex negotiations, and managing sales and renewals.
  • Coordinate cross-functional teams across marketing, enrollment, product, finance, and partner operations to ensure execution and communication.
  • Act as a trusted advisor to partners by providing insights, data, and recommendations to shape decisions.
  • Use Salesforce to maintain pipeline visibility and proactively manage risks and challenges.
  • Influence internal strategy by sharing partner insights and contributing to process improvements.
  • Lead high-stakes executive conversations, facilitating alignment among stakeholders.
  • Require 8-10+ years of experience in account management, partner success, or business development with proven strategic leadership and negotiation skills.
  • Preferred experience includes working with higher education or edtech, online academic program development, and formal training in strategic account management or negotiation.
  • Education requirement: Bachelor's degree required; Master's degree (MBA, M.Ed., or related) preferred.

AVP, Managing Director Full Description

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs.

The Impact You Will Make
As an AVP, Managing Director, you will manage a portfolio of key university partnerships, building strategic relationships that help institutions grow and thrive. You will lead partner strategy, coordinate internal teams, and drive results across enrollment, revenue, and satisfaction. This individual contributor role gives you ownership of the full sales and renewal cycle, enabling you to shape outcomes through insight and influence. Your work will directly advance Risepoint's mission by expanding access to high-quality online learning.

What You Will Do
  • Own and lead a portfolio of high-impact university partners, building deep, trusted relationships with senior leaders such as presidents, provosts, and deans to advance shared institutional and Risepoint goals.
  • Develop multi-year account plans that align university priorities, market insights, and learner needs with opportunities for program growth, innovation, and improved student impact.
  • Drive measurable growth outcomes by identifying and advancing new opportunities, leading complex negotiations, and owning the full sales and renewal lifecycle for your partners.
  • Guide and align cross-functional teams—including marketing, enrollment, product, finance, and partner operations—to ensure strong execution, clear communication, and coordinated delivery across the partner lifecycle
  • Serve as the partner's advisor, bringing forward insights, trends, data, and recommendations that shape decision-making and position Risepoint as a long-term, value-driven collaborator.
  • Ensure partner satisfaction and long-term success by proactively identifying risks, removing obstacles, resolving challenges, and maintaining disciplined Salesforce pipeline visibility.
  • Influence internal approach and planning by sharing partner insights, surfacing emerging trends, and contributing to initiatives that strengthen partner outcomes and enhance the learner experience.
  • Represent Risepoint with executive presence, leading high-stakes conversations, facilitating alignment across diverse stakeholders, and ensuring clarity, momentum, and strong relationship outcomes.
  • Model adaptability and foresight in a dynamic environment, anticipating partner needs, navigating ambiguity, and contributing to continuous improvement in how the MD team operates.

What Success Looks Like
  • Your portfolio of university partners shows measurable growth and strengthened satisfaction, driven by clear plans, disciplined pipeline management, and strong execution across cross-functional teams.
  • You are a trusted advisor to senior university leaders, consistently influencing decisions through insight, credibility, and partnership depth, while navigating complex negotiations and advancing long-term opportunities.
  • You elevate Risepoint's impact by shaping scalable partner planning and surfacing meaningful field insights, contributing to team-wide innovation, improved ways of working, and stronger outcomes for learners and institutions.

How Impact Will be Measured in the First Year
  • Strengthen and stabilize your partner portfolio by building credibility with senior university leaders, establishing clear account plans, and driving early wins that reinforce Risepoint's value and unlock future growth.
  • Advance key growth opportunities by identifying programs or expansions, leading data-informed conversations, and navigating renewal/negotiation cycles that contribute meaningfully to partner satisfaction goals.
  • Improve cross-functional alignment and execution by creating clarity, proactively removing roadblocks, and elevating partner insights that shape better decisions and a more consistent experience for institutions and learners.

Experience That Matters Most
  • Extensive experience leading executive-level partnerships; ideally 8-10+ years in account management, partner success, business development, or a related client-facing role, with a proven ability to advise senior leaders and drive multi-year strategy.
  • A strong record of delivering measurable growth through opportunity identification, complex negotiations, renewals, and disciplined pipeline management, supported by strong analytical, communication, and relationship-building skills.
  • Demonstrated success influencing cross-functional teams in dynamic, fast-paced environments, navigating ambiguity, and shaping solutions that align institutional priorities with organizational goals.
  • Experience leading through organizational change or business transformation, demonstrating the ability to navigate ambiguity, align diverse stakeholders, and drive momentum in evolving or fast-growing environments.

Experience That's Great to Have
  • Experience working within higher education or edtech, especially with university executives or academic leadership, giving candidates added context for institutional decision-making and market dynamics.
  • Background in building or scaling online academic programs, demonstrating familiarity with enrollment funnels, program launch processes, and learner-centric design.
  • Formal training in strategic account management, negotiation, or consultative selling, providing additional rigor in shaping partner strategy and closing complex deals.
  • Education: Bachelor's degree required; Master's degree preferred (MBA, M.Ed., or related field)

Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.