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Cleveland State University

AVP, Undergraduate Admissions

🇺🇸 Cleveland, OH 🕑 Full-Time 💰 TBD 💻 Enrollment 🗓️ May 5th, 2026
CRM Rive

Edtech.com's Summary

Cleveland State University is hiring an AVP, Undergraduate Admissions. The role directs undergraduate recruitment and admissions strategy, manages operations, and leads initiatives in domestic and international student enrollment, marketing, and communications. The AVP collaborates with academic leadership, uses data analytics for enrollment projections, and manages a team focused on service and operational excellence.

Highlights
  • Set strategic direction and operational management for undergraduate recruitment and admissions.
  • Oversee domestic and international recruitment, admissions operations, new student orientation, and enrollment events.
  • Develop prospective student marketing and communications campaigns across multiple channels.
  • Required experience with CRM systems, especially Slate (Technolutions), and ERP systems like PeopleSoft or Workday.
  • Minimum of a Bachelor's degree in higher education administration, business, marketing, or related field; Master's preferred.
  • At least eight years of progressive experience in higher education enrollment operations with five years in leadership.
  • Ability to analyze enrollment data, use market intelligence, and apply predictive modeling for strategic recruitment planning.
  • Lead and develop a team within a high-accountability, customer service-oriented environment.
  • Proficiency in Microsoft Office Suite including Word, Excel, Outlook, Teams, and PowerPoint.
  • Valid driver's license and compliance with university driving policies required.

AVP, Undergraduate Admissions Full Description

Cleveland State University
Engaged Learning

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Posting Details
Posting Details
Business Title AVP, Undergraduate Admissions
Posting Category
Salary Grade 11
Salary Plan Professional Non Bargaining
Hiring Range /Pay Rate
Department Admissions Office
Department Description
Position Location Main Campus
FTE 1.0
Job Summary
The Associate Vice President (AVP) and Director of Undergraduate Admissions serves as a senior admissions leader at Cleveland State University (CSU), responsible for the strategic direction, operational management, and continuous improvement of undergraduate recruitment and admissions. Reporting to the Vice President for Enrollment Management, the AVP translates CSU’s mission and strategic priorities into enrollment goals and data-informed recruitment plans that attract, enroll, and support various talented student body. Provides executive oversight across domestic and international recruitment, admissions operations, new student orientation, enrollment events, and prospective student marketing and communications. Cultivates high-level partnerships with academic deans and college leadership, aligns messaging and outreach across institutional channels, uses market intelligence and enrollment data to develop forward-looking projections and recruitment strategies. Leads a high-performing team committed to customer service, operational excellence, and measurable outcomes. Performs other related duties as assigned.
Minimum Qualifications
  • Bachelor’s degree, preferably in higher education administration, business, marketing, or a related field.
  • Eight (8) years of progressive experience in planning, management, and administration of higher education enrollment operations; five (5) years in a supervisory or leadership role.
  • Experience with CRM systems, particularly Slate (Technolutions), including optimization for recruitment, communications, and enrollment reporting.
  • Proficient with ERP systems and electronic document/records management platforms.
  • Experience directing prospective student marketing and communications campaigns across digital, email, print, and other channels.
  • Valid driver’s license and ability to establish driver eligibility under the University’s Driving and Motor Vehicle Policy.
Preferred Qualifications
  • Master’s degree, preferably in higher education administration, business, marketing, or a related field.
  • Experience recruiting students in Northeast Ohio and the broader Great Lakes region, with an understanding of regional demographic trends and college-going patterns.
  • Experience leading or contributing to international student recruitment strategy, including partnership development with overseas agents or pathway programs.
  • Experience with public, urban university serving various, first-generation, and non-traditional student populations.
  • Advance experience applying data analytics and predictive modeling to improve enrollment outcomes and develop strategic recruitment plans.
  • Familiarity with IPEDS data, FAFSA analytics, and financial aid packaging strategies as enrollment levers.
  • Experience building or scaling unified communications platforms within a CRM environment.
Knowledge, Skills, and Abilities (KSAs)
  • Comprehensive knowledge of enrollment management best practices, including funnel management, territory design, financial aid leveraging, and yield strategy.
  • Ability to analyze complex enrollment data, identify trends, develop projections, and translate insights into actionable recruitment plans.
  • Working knowledge of IPEDS benchmarking, CRM reporting (Slate), and ERP-based student information systems (PeopleSoft/Workday).
  • Ability to inspire, develop, and manage a team of admissions professionals within a customer service-oriented, high-accountability framework.
  • Skilled at setting strategic vision, aligning team goals to institutional priorities, and driving measurable outcomes through clear performance management.
  • Ability to manage dynamic workloads, allocate resources effectively, and lead through organizational change.
  • Exceptional written and verbal communication skills, with the ability to engage effectively with various constituencies including students, families, faculty, and senior leadership.
  • Skilled in representing the institution at state and national conferences, advisory boards, and professional associations.
  • Ability to balance long-term strategic vision with short-term operational execution; strong project management and change management capabilities.
  • Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
Requisition Number PT0703832S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting
Special Instructions to Applicants
Applicant Instructions
Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week 40
Work Schedule
Typically Monday-Friday. Generally 8:00-5:00 p.m.
Advertising Copy
Full Time/Part Time Full Time
Posted Date 05/01/2026
Close Date/Application Deadline
Open Until Filled Yes
Review Begins 05/08/2026
Tentative Start Date
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor’s degree, preferably in higher education administration, business, marketing, or a related field?
    • Yes
    • No
  2. * Do you have Eight (8) years of progressive experience in planning, management, and administration of higher education enrollment operations; five (5) years in a supervisory or leadership role?
    • Yes
    • No
  3. * Are you • Experience with CRM systems, particularly Slate (Technolutions), including optimization for recruitment, communications, and enrollment reporting?
    • Yes
    • No
  4. * Are you Proficient with ERP systems and electronic document/records management platforms?
    • Yes
    • No
  5. * Do you have Experience directing prospective student marketing and communications campaigns across digital, email, print, and other channels?
    • Yes
    • No
  6. * Do you have a Valid driver’s license and ability to establish driver eligibility under the University’s Driving and Motor Vehicle Policy?
    • Yes
    • No
  7. * How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • CSU Website
    • Other
  8. * Are you a current, internal SEIU applicant/team member?
    • Yes
    • No
  9. If you selected 'Public Job Posting" or "Other" please provide source.

    (Open Ended Question)

  10. * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
    • Yes
    • No
  11. * Are you able to perform the essential functions of this position with or without reasonable accommodation?
    • Yes
    • No
Application Documents
Required Documents
  1. Resume

Optional Documents

  1. Cover Letter/Letter of Application

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