Benefits Administration Generalist / Human Resources Generalist

🇺🇸 Hybrid - East Lansing, MI 🕑 Full-Time 💰 TBD 💻 Human Resources 🗓️ August 13th, 2026

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Edtech.com's Summary

Michigan State University is hiring a Benefits Administration Generalist. The role involves supporting faculty, staff, students, and retirees by handling benefit-related inquiries, processing transactions, educating customers about benefit coverage, and assisting during onboarding and open enrollment periods.

Highlights

Provide benefits guidance and support to MSU faculty, staff, students, and retirees
Process benefits transactions and ensure regulatory compliance
Educate customers on benefit coverage during onboarding and annual open enrollment
Under direct supervision of the HR manager
Experience in benefits administration preferred
Knowledge of HR systems and contact center software required
Strong customer service skills needed to support employees, managers, HR partners, and departmental representatives
Standard work hours are 8 AM to 5 PM
Position is remote-friendly with flexible work arrangements
Union position within the Human Resources department

Benefits Administration Generalist / Human Resources Generalist Full Description

Working/Functional Title

Benefits Administration Generalist

Position Summary

Under the direct supervision of the HR manager, the HR Generalist supports MSU faculty, staff, students, and retirees by responding to benefit related inquiries and assisting with benefit transactions. The role also involves educating customers about benefit coverage and providing guidance during new hire onboarding and the annual open enrollment period.Â

Minimum Requirements

Experience in benefits administration is highly preferred, along with knowledge of and familiarity with HR systems and contact center software. A strong customer service orientation is essential, including demonstrated ability to exceed expectations and effectively support multiple stakeholders such as employees, managers, HR partners, and departmental representatives.Â

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Work Hours

STANDARD 8-5

Website

hr.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding Eligibility ends August 18, 2026 at 11:55 PM