Northern Virginia Community College
Benefits Specialist
🇺🇸 Fairfax, VA
🕑 Full-Time
💰 $60K - $70K
💻 Human Resources
🗓️ August 6th, 2025
Edtech.com's Summary
Northern VA Community College is hiring a Benefits Specialist. The role involves administering staff and faculty benefits, serving as a primary contact for ADA requests, providing professional guidance on ADA processes, and assisting in disability case management and training efforts in collaboration with the ADA Coordinator.
Highlights
- Administer benefits including health, disability, life insurance, and voluntary retirement plans (403b, 457).
- Process benefit election forms and handle inquiries from employees, vendors, and third parties.
- Serve as initial contact and coordinator for ADA accommodation requests and processes.
- Provide training on ADA and Pregnant Workers Fairness Act (PWFA) to supervisors as needed.
- Manage Optional Life and Legal Resources administration and billing reconciliations.
- Prepare HIPAA notices, process 403b salary reduction agreement forms, and monitor SmarterTrack inquiries.
- Use PeopleSoft and Microsoft Office suite (Word, Excel, PowerPoint, Outlook) for job functions.
- Required qualifications include customer service experience, office environment work experience, and ability to work in equal employment opportunity environments.
- Knowledge of ADA, PWFA, COBRA, HIPAA laws, family/medical leave, workers’ compensation, and tax-deferred annuities is preferred.
- Hiring salary range is $60,000 to $70,000 annually with full-time status and some campus-to-campus travel.
Benefits Specialist Full Description
Benefits Specialist
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Working Title | Benefits Specialist
Role Title | Human Resource Analyst I
Role Code | 19091-FP
FLSA | Exempt
Pay Band | 04
Position Number | 28000791
Agency | Northern VA Community College
Division | NV280-VP Administration
Work Location | Fairfax (City) - 600
Hiring Range | $60,000 - $70,000
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | 8:30am – 5:00pm with options to flex schedule as business permits.
Sensitive Position | No
Job Description | General Description:
The Benefits and ADA Support Specialist will be responsible for providing a high-level of customer service to visitors, applicants, staff and faculty of NOVA by providing information about agency benefits. The incumbent will work to problem-solve issues that arise with benefits, guiding and advocating for employees and the college. In consultation with the ADA Coordinator, the Benefits and ADA Support Specialist will provide professional guidance to the workforce on ADA process and assist in the development, implementation, and monitoring of NOVA’s disability case management and training efforts.
Duties and Tasks:
Support the Benefits Unit within Human Resources in administering benefits to all staff and faculty. Process benefit election forms (health, disability, life insurance, voluntary retirement programs to include 403b and 457 plans). Responds to employees and third party inquiries and perform other duties as assigned. The Benefits and ADA Support Specialist will serve as point of contact for ADA requests received,. In consultation with ADA Coordinator, the Benefits and ADA Support Specialist will determine how to proceed in responding to inquiries concerning employee accommodations and the College’s accommodation process. The Benefits and ADA Support Specialist will support the ADA Coordinator in triaging requests, coordinating and analyzing documentation collected to support each case. The Benefits and ADA Support Specialist will coordinate and schedule meetings necessary to make accommodation determinations. The Benefits and ADA Support Specialist will provide training on ADA and PWFA, as needed, to supervisors.
Essential Functions:
Answers questions from vendors, employees and staff providing information on all benefits offered by the college by phone, e-mail, and in person. Monitors SmarterTrack inquiries, responding to general inquiries and distributing more complex inquiries to appropriate senior benefits staff. Serves as primary contact for Optional Life administration and processes all related forms. Serves as primary contact for Legal Resources and processes all related forms. Performs Optional Life and FBMC billing reconciliations. Prepares HIPAA notices for new hires. Processes 403b Salary Reduction Agreement Forms. Serve as the initial point of contact for ADA inquiries. Work in conjunction with the ADA Coordinator on processing ADA requests. Performs special projects as assigned.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | KSAs: Knowledge and ability to navigate the internet and use standard office computer systems Excellent accuracy and attention to detail Ability to accurately interpret state policy Ability to build collaborative and mutually beneficial working relationships with people of varying backgrounds Demonstrated ability to multi-task and prioritize daily activities Ability to communicate effectively, both in written and oral formats Ability to work efficiently and effectively with co-workers, colleagues across the College and general public Strong organizational and time management skills Working knowledge of PeopleSoft. Ability to manage confidential information and sensitive situations Knowledge of Americans with Disabilities Act, Pregnant Workers Fairness Act and other relevant laws. Knowledge of practices and activities covered by employment nondiscrimination requirements of ADA and PWFA. Knowledge of training principles and techniques. Ability to exude a high level of emotional intelligence. Ability to maintain confidentiality in all matters. Strong analytical and research skills. Excellent written and oral communication skills. Ability to multi-task and prioritize with minimal supervision. Ability to interact professionally with all members of the College community as well as external customers, including state agencies, government officials, community leaders, and the academic community.
Required Qualifications: Experience working in an environment that supports Civil Rights Act of 1964, as amended, or equal employment opportunity environment. Customer service experience. Experience working in an office environment. Work experience using computer applications, including but not limited to Microsoft Office (Word, Excel, PowerPoint) and Microsoft Outlook
Additional Considerations | Additional considerations: Some experience in benefits administration to include demonstrated knowledge of COBRA, HIPAA laws, family and medical leave, workers’ compensation, and tax-deferred annuity plans laws and regulations. Some experience in human resources.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Some Travel (campus to campus)
Role Title | Human Resource Analyst I
Role Code | 19091-FP
FLSA | Exempt
Pay Band | 04
Position Number | 28000791
Agency | Northern VA Community College
Division | NV280-VP Administration
Work Location | Fairfax (City) - 600
Hiring Range | $60,000 - $70,000
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | 8:30am – 5:00pm with options to flex schedule as business permits.
Sensitive Position | No
Job Description | General Description:
The Benefits and ADA Support Specialist will be responsible for providing a high-level of customer service to visitors, applicants, staff and faculty of NOVA by providing information about agency benefits. The incumbent will work to problem-solve issues that arise with benefits, guiding and advocating for employees and the college. In consultation with the ADA Coordinator, the Benefits and ADA Support Specialist will provide professional guidance to the workforce on ADA process and assist in the development, implementation, and monitoring of NOVA’s disability case management and training efforts.
Duties and Tasks:
Support the Benefits Unit within Human Resources in administering benefits to all staff and faculty. Process benefit election forms (health, disability, life insurance, voluntary retirement programs to include 403b and 457 plans). Responds to employees and third party inquiries and perform other duties as assigned. The Benefits and ADA Support Specialist will serve as point of contact for ADA requests received,. In consultation with ADA Coordinator, the Benefits and ADA Support Specialist will determine how to proceed in responding to inquiries concerning employee accommodations and the College’s accommodation process. The Benefits and ADA Support Specialist will support the ADA Coordinator in triaging requests, coordinating and analyzing documentation collected to support each case. The Benefits and ADA Support Specialist will coordinate and schedule meetings necessary to make accommodation determinations. The Benefits and ADA Support Specialist will provide training on ADA and PWFA, as needed, to supervisors.
Essential Functions:
Answers questions from vendors, employees and staff providing information on all benefits offered by the college by phone, e-mail, and in person. Monitors SmarterTrack inquiries, responding to general inquiries and distributing more complex inquiries to appropriate senior benefits staff. Serves as primary contact for Optional Life administration and processes all related forms. Serves as primary contact for Legal Resources and processes all related forms. Performs Optional Life and FBMC billing reconciliations. Prepares HIPAA notices for new hires. Processes 403b Salary Reduction Agreement Forms. Serve as the initial point of contact for ADA inquiries. Work in conjunction with the ADA Coordinator on processing ADA requests. Performs special projects as assigned.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | KSAs: Knowledge and ability to navigate the internet and use standard office computer systems Excellent accuracy and attention to detail Ability to accurately interpret state policy Ability to build collaborative and mutually beneficial working relationships with people of varying backgrounds Demonstrated ability to multi-task and prioritize daily activities Ability to communicate effectively, both in written and oral formats Ability to work efficiently and effectively with co-workers, colleagues across the College and general public Strong organizational and time management skills Working knowledge of PeopleSoft. Ability to manage confidential information and sensitive situations Knowledge of Americans with Disabilities Act, Pregnant Workers Fairness Act and other relevant laws. Knowledge of practices and activities covered by employment nondiscrimination requirements of ADA and PWFA. Knowledge of training principles and techniques. Ability to exude a high level of emotional intelligence. Ability to maintain confidentiality in all matters. Strong analytical and research skills. Excellent written and oral communication skills. Ability to multi-task and prioritize with minimal supervision. Ability to interact professionally with all members of the College community as well as external customers, including state agencies, government officials, community leaders, and the academic community.
Required Qualifications: Experience working in an environment that supports Civil Rights Act of 1964, as amended, or equal employment opportunity environment. Customer service experience. Experience working in an office environment. Work experience using computer applications, including but not limited to Microsoft Office (Word, Excel, PowerPoint) and Microsoft Outlook
Additional Considerations | Additional considerations: Some experience in benefits administration to include demonstrated knowledge of COBRA, HIPAA laws, family and medical leave, workers’ compensation, and tax-deferred annuity plans laws and regulations. Some experience in human resources.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Some Travel (campus to campus)
Posting Detail Information
Posting Number | CLS_3916P
Recruitment Type | Agency Employee Only - E
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 08/05/2025
Job Close Date | 08/10/2025
Open Until Filled |
Agency Website | www.nvcc.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/87393
Recruitment Type | Agency Employee Only - E
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 08/05/2025
Job Close Date | 08/10/2025
Open Until Filled |
Agency Website | www.nvcc.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/87393
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have experience working in an environment that supports Civil Rights Act of 1964, as amended, or equal employment opportunity environment?
- Yes
- No
- * Do you have customer service experience?
- Yes
- No
- * Do you have experience working in an office environment?
- Yes
- No
- * Do you have work experience using computer applications, including but not limited to Microsoft Office (Word, Excel, PowerPoint) and Microsoft Outlook ?
- Yes
- No
- * Are you a current NOVA employee? (This position is only open to current NOVA employees. If you are not a current NOVA employee, your application will not be considered.)
- Yes
- No
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
- Other Document
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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