Edtech.com's Summary

University of Minnesota is hiring a Business Analyst 2 for Admissions. The role keeps recruitment and admissions data accurate for the Twin Cities undergraduate admissions office in PeopleSoft Campus Solutions, its student information system, and Technolutions Slate, its application management system. It also gathers business requirements, builds queries, and tests system changes to improve the student experience from inquiry through enrollment.

Highlights

Ensure the accuracy of recruitment, admissions, and enrollment data in PeopleSoft Campus Solutions and Technolutions Slate, including residency, reciprocity, and international applicant data.
Research and resolve duplicate and conjoined records, suspended records, and constituent staging errors, and import weekly prospect and inquirer lists for recruitment communications.
Collaborate with stakeholders and developers to gather and document business requirements, advocate for data integration improvements, and use low-code and no-code platforms to streamline processes.
Develop queries across Admissions and Enterprise platforms for quality assurance, communications, and recruitment outreach, and monitor scheduled processes and data loads while troubleshooting errors and missing data.
Conduct functional testing for PeopleSoft patches and upgrades, maintain test scripts, and run test plans, user acceptance testing, regression testing, and data validation for annual admission application updates.
Take part in an on-call schedule to resolve technical help tickets and process change requests from Office of Admissions staff.
Bachelor's degree plus at least two years of experience or a master's degree, with strong attention to detail on large or complex data sets, complex problem solving, and the ability to explain technology to technical and non-technical colleagues.
Preferred experience with PeopleSoft, Technolutions Slate or equivalent higher education platforms, SQL, HTML, accessibility checking tools, and relational databases.
Hybrid position with on-campus responsibilities in Minneapolis at least one day every two weeks.
Pay range of $72,450 to $77,000, depending on education, qualifications, and experience.

Business Analyst 2 for Admissions Full Description

About the Job

The Business / Systems Analyst 2 is an integral member of the Information & Innovation team in the University of Minnesota Twin Cities Office of Admissions. This team supports technology solutions to improve the student experience from inquiry to application to enrollment. This analyst maintains systems and processes related to recruitment and admissions data, evaluates evolving business requirements, defines tasks and project roles for process improvements, and executes detailed testing plans for system changes.

This is a hybrid position with on-campus responsibilities (in Minneapolis) at least one day every two weeks. On-campus expectations are subject to change based on University or departmental policies.

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Job Responsibilities:

40% Data Hygiene & Integrity - Ensure data accuracy used by admissions application, recruitment and enrollment targets

Work in both our student information system, PeopleSoft Campus Solutions, and our application management system, Technolutions Slate.
Responsible for ensuring integrity of critical data that has a measurable impact on key institutional performance including undergraduate recruitment, admissions and enrollment targets especially for prospective students, residency, reciprocity and international applicant data
Manage, research and resolve duplicate record cases, and assist on conjoined record cases.
Streamline, optimize and execute data hygiene processes including suspended records and constituent staging errors
Collaborate across units to resolve data issues including Academic Support Resources and Duplicate Management groups, independently making recommendations and resolving issues
Resolve issues that directly impact applicant and student experience (resolves issues that require higher level of research and troubleshooting skills which were assigned to BA2)
Import weekly prospect and inquirer lists to facilitate recruitment of and communications with prospective students.

20% Process Improvement - Critical to ensure all application processing

Collaborate with stakeholders to gather, analyze, and document business requirements.
Identify and advocate for data integration process improvements, and follow through with close communication with developers
Leverage low-code and no-code platforms to streamline process design and maximize staff resources.
Contribute to a clear documentation library for key business processes.
Participate in an on-call schedule to resolve technical help tickets and process change requests from Office of Admissions staff

20% Query Work, Quality Assurance and Troubleshooting - Critical to ensure application processing

Develop queries in various Admissions and Enterprise platforms for quality assurance, communications, recruitment outreach, and other purposes. Ensure accuracy and integrity of results.
Monitor scheduled processes
Troubleshoot process errors and failures (resolves issues that require higher level of research and troubleshooting skills which were assigned to BA2)
Coordinate and monitor CRM, test score and other data loading across systems
Research and resolve missing data issues (resolves issues that require higher level of research and troubleshooting skills which were assigned to BA2)

20% Testing and Verification - Critical to ensure all UMN Admissions process functionality

Conduct functional testing for PeopleSoft patches and upgrades
Maintain test scripts
Devise and execute test plans
Participate in user acceptance testing, regression testing, and data validation for annual admission application updates and other key projects.

Qualifications

Required

Bachelor of Arts or Bachelor of Science plus at least 2 years of experience, or master's degree
Ability to communicate technology concepts effectively with technically proficient and non-proficient individuals.
Demonstrated strong attention to detail with large or complex data sets
Demonstrated experience solving complex problems

Preferred

Experience with PeopleSoft and/or Technolutions Slate or equivalent higher education platforms
Experience with SQL, HTML, and/or accessibility checking tools
Working knowledge of relational databases
Excellent written and oral communication skills
Excellent organizational and time management skills
Experience documenting business processes

Pay and Benefits

Pay Range: $72,450-$77,000; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: P&A Staff

The University offers a comprehensive benefits package that includes:

Competitive wages, paid holidays, and generous time off
Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
Low-cost medical, dental, and pharmacy plans
Healthcare and dependent care flexible spending accounts
University HSA contributions
Disability and employer-paid life insurance
Employee wellbeing program
Excellent retirement plans with employer contribution
Public Service Loan Forgiveness (PSLF) opportunity
Financial counseling services
Employee Assistance Program with eight sessions of counseling at no cost
Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

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Business Analyst 2 for Admissions

Edtech.com's Summary

Business Analyst 2 for Admissions Full Description

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