Lightspeed Systems
Business Analyst
Edtech.com's Summary
- Collaborate with Product Managers, customers, and internal teams to define and document product requirements.
- Analyze industry trends, competitor products, and customer feedback to influence product development.
- Identify workflow inefficiencies and recommend user experience and operational improvements.
- Leverage data analytics to track product performance and suggest enhancements.
- Serve as liaison between technical teams, business units, and customers to ensure alignment.
- Create structured documentation such as user stories and business cases to support development.
- Proficient in SQL, Tableau or Power BI, JIRA, Confluence, and Excel.
- Require at least 2 years of experience in Business Analyst or related roles, preferably in EdTech or SaaS.
- Understanding of Agile methodologies, product development lifecycle, and user experience best practices.
- Strong communication skills with ability to present findings to diverse audiences.
Business Analyst Full Description
At Lightspeed Systems®, we are on a mission to deliver the visibility and controls schools need to create exceptional learning environments where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized.
We are looking for a Business Analyst to join our Product Management team. In this role, youâll bridge the gap between business needs and technical solutions by gathering requirements, analyzing market trends, and supporting the development of impactful EdTech products. You will work closely with Product Managers, Engineers, Designers, and key stakeholders to ensure our solutions align with customer needs and business objectives.
ABOUT THE ROLE
- Collaborate with Product Managers, customers, and internal teams to define product requirements and translate business needs into functional specifications.
- Analyze industry trends, competitor offerings, and customer feedback to provide insights that shape product development.
- Identify inefficiencies in product workflows and recommend solutions to optimize user experience and operational performance.
- Leverage data analytics to track product performance, measure impact, and provide recommendations for enhancements.
- Serve as a liaison between technical teams, business units, and customers to ensure alignment and clear expectations.
- Create clear, structured documentation, including user stories, business cases, and process flows, to support development and strategic decision-making.
NOTE:
- This is a hybrid position, and several days each week will be required onsite at our Austin, Texas headquarters.
- Sponsorship is not available for this position.
ABOUT YOU
- 2+ years in a Business Analyst, Product Analyst, or related role (preferably in an EdTech or SaaS environment).
- Strong proficiency in SQL, data visualization (Tableau, Power BI), JIRA, Confluence, and Excel.
- Understanding of Agile methodologies, product development lifecycles, and user experience best practices.
- Ability to break down complex problems, analyze data, and translate findings into actionable insights.
- Strong verbal and written communication skills, with the ability to work cross-functionally and present findings to diverse audiences.
- A deep interest in education and student safety.
ABOUT US
With more than 25 years of serving education, Lightspeed Systems delivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. Purpose-built for school networks and devices, Lightspeedâs cloud-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available. Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices. Learn more at www.lightspeedsystems.com.
We love our employees, and we show it. Our benefits and perks are built to support your overall wellbeingâat work and beyond. Offerings vary by country.
ABOUT OUR ATX HQ
If your role includes spending time onsite, you will LOVE being at the ranch. Our uniquely Lightspeed (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done â and a whole lot more.
- 15,000 sq. ft. of open work area, offices, and huddle rooms
- Snacks galore and a private chef serving up lunch Tuesday through Thursday every week
- A state-of-the-art fitness center (with outfitted locker rooms)
- Physical therapist onsite regularly
- Indoor and outdoor casual collaboration spots
- Pet-friendly office environment
- A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun
All within 31 sprawling acres of Live Oak trees that foster a natural habitat for local wildlife. It is not uncommon to be greeted daily by whitetail deer. (Maybe it wants to join your meeting?)
Lightspeed Systems is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristic.
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