Really Great Reading
Business Analyst
🇺🇸
Remote - US
🕑
Full-Time
💰
$100K - $125K
💻
Operations
🗓️
May 8th, 2026
CRM
SaaS
SOC 2
Edtech.com's Summary
Really Great Reading is hiring a Business Analyst to support and improve internal systems across multiple departments including Finance, Sales, and Customer Success. The role involves partnering with teams to document requirements, map processes, support system adoption, and drive continuous improvement of platforms like NetSuite and HubSpot to enhance operational workflows.
Highlights
- Collaborate with cross-functional teams to analyze workflows and identify improvement opportunities.
- Gather and document business and functional requirements for internal systems.
- Map current and future processes to reflect real-world operations.
- Support and enhance systems like NetSuite, HubSpot, DealHub, and eCommerce platforms.
- Facilitate successful adoption of new workflows through clear documentation and change management.
- Lead testing, rollout, and ongoing optimization of system updates.
- Required proficiency with NetSuite and HubSpot in operational roles.
- Minimum 5 years of experience as a Business Analyst focused on internal business systems.
- Salary range between $100,000 and $125,000 annually based on experience and role fit.
- Works with teams supporting educators and students via departments like Finance, Sales, Customer Success, and Marketing.
Business Analyst Full Description
Building the Best Team in Literacy
At Really Great Reading (RGR), we believe improving literacy outcomes starts with building a thoughtful, collaborative, and values-driven team. We hire people who care about impact, partnership, and continuous improvement—and who want to grow alongside a mission-focused organization.
As we continue to scale, we’re looking for a Business Analyst who is passionate about how systems actually work for people—not just how they’re designed.
Why This Role Matters
Our internal systems support teams across Finance & Accounting, Customer Delivery and Support, Sales, Customer Success, and Marketing.
This role ensures systems are usable, adopted, and continuously improved.
You’ll help a growing organization scale with clarity, consistency, and confidence.
Your work directly supports the teams who serve educators and students every day.
This role ensures systems are usable, adopted, and continuously improved.
You’ll help a growing organization scale with clarity, consistency, and confidence.
Your work directly supports the teams who serve educators and students every day.
What You’ll Do
- Partner with cross-functional teams to understand workflows, challenges, and opportunities
- Gather and document business and functional requirements for internal systems
- Map current and future-state processes grounded in real-world operations
- Support and improve systems such as NetSuite, HubSpot, DealHub, and eCommerce platforms
- Help teams successfully adopt new or improved workflows through documentation and change support
- Translate system changes into clear, practical guidance teams can actually use
- Support testing, rollout, and ongoing improvement of system enhancements
Who You Are
Required
- A Business Analyst with approximately 5+ years of experience supporting internal business systems
- Comfortable working in small to mid-sized or scaling organizations
- Pragmatic, collaborative, and solutions-oriented
- Experienced with NetSuite and HubSpot in operational contexts
- Skilled in process mapping, documentation, and workflow improvement
- Someone who enjoys helping teams navigate change—not just defining requirements
Nice to Have
- Experience in SaaS or EdTech environments
- Familiarity with ERP, CRM, and eCommerce ecosystems
- Exposure to compliance-conscious environments such as SOC 2
- Experience supporting post-implementation optimization or continuous improvement
Compensation
Because this role draws on a wider variety of skill sets and backgrounds, we want to be transparent about expectations. This position has a salary range of $100,000–$125,000 annually, based on experience and role alignment.
Why You'll Love Working Here
At Really Great Reading, our benefits are intentionally designed to support the whole person — professionally, personally, and financially. We continuously evolve our offerings in response to team member feedback, changing life needs, and our commitment to building a high-performance, people-first culture.
Our benefits currently include:
- Competitive 401(k) program with company matching to support long-term financial wellness
- Comprehensive Medical, Dental, and Vision insurance with employer cost-sharing
- Generous Paid Time Off program that supports rest, renewal, and life outside of work
- Employee Discount Program and access to preferred partner savings
- Ongoing professional development and learning investment
- Wellness and work-life balance initiatives designed to support physical, mental, and emotional well-being
- Evolving benefits and rewards programs shaped by team member voice and values
Physical Requirements
This is a remote role performed primarily in a home or flexible workspace using standard tech-nology tools. Team members regularly engage in computer-based work including video conferencing, document review, and digital collaboration.
- Work at a computer for extended periods of time
- Use a keyboard, mouse, or similar input devices for navigation and data entry
- View and interpret information on digital screens
- Participate in virtual meetings and collaborative discussions
Really Great Reading is committed to providing reasonable accommodations to qualified indi-viduals with disabilities and to supporting flexible, accessible work environments that enable every team member to do their best work.
Equal Opportunity Employer
Really Great Reading is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Want to apply for this role? Please submit your cover letter and resume by emailing us. Include the title of the position being applied for in the subject line of the email.
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