Cleveland State University
Business Analyst
Edtech.com's Summary
Cleveland State University is hiring a Business Analyst responsible for contributing to the development, maintenance, and optimization of enterprise administrative systems, particularly focusing on Cloud ERP solutions. The role involves collaborating with stakeholders to design solutions that support the university's operational and strategic goals through business process analysis, system design, change management, project coordination, user support, and issue resolution.
Highlights
- Develops, maintains, and optimizes enterprise administrative systems emphasizing Cloud ERP solutions.
- Collaborates with stakeholders to design and deliver solutions supporting operational and strategic goals.
- Conducts business process analysis, system design, project coordination, and manages change adoption.
- Supports user issues, system troubleshooting, and drives continuous improvement through proactive problem-solving.
- Explores and applies artificial intelligence (AI) and emerging technologies to enhance efficiency and decision-making.
- Requires proficiency in Microsoft Office Suite: Word, Excel, Access, Outlook, Teams, and PowerPoint.
- Minimum qualifications include a bachelor's degree in computer science, business, finance, or related field and three years of relevant experience including project coordination.
- Preferred qualifications include a master’s degree, experience in higher education or large institutions, Cloud ERP hands-on experience, and knowledge of system integration across various functional areas.
- Strong analytical, communication, organizational, and collaborative skills are essential.
- Position is full time within the Information Services & Technology department at Cleveland State University.
Business Analyst Full Description
Business Analyst
Posting Details
Posting Details
Business Title | Business Analyst
Posting Category |
Salary Grade | 07T
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Information Services & Technol
Department Description |
Position Location | Main Campus
FTE | 1.00
Job Summary | Contributes to development, maintenance, and optimization of enterprise administrative systems, with an emphasis on enhancing Cleveland State University’s (CSU) technology landscape and advancing Cloud ERP solutions. Collaborates with stakeholders to design and deliver high-quality solutions that support CSU’s operational and strategic goals. Responsible for business process analysis, system design, change management, project coordination, user support, and issue resolution. Supports CSU technology initiatives and fosters continuous improvement through proactive problem-solving, collaboration, and knowledge sharing. Explores and applies artificial intelligence (AI) and emerging technologies increase efficiency and strengthen decision-making. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree, preferably in computer science, business, finance or related field. Three (3) years of experience supporting enterprise applications, including system analysis, testing, and configuration, of which two (2) years of experience in project coordination. Experience with report development tools or relational database programming. Experience in change management and driving adoption of new technologies and processes. Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and seven (7) years of related work experience can be eligible to apply.
Preferred Qualifications | Master’s degree, preferably in computer science, business, finance or related field. Experience in a higher education or large, complex institutional environment. Hands-on experience with Cloud Enterprise Resource Planning (ERP) systems, including implementations, configuration, support. Knowledge of system integration across functional areas such as Human Resources, Finance, Identity and Access Management, General Administration, Data Warehouse Design, and Student Administration. Experience delivering training materials and user documentation tailored to non-technical audiences.
Knowledge, Skills, and Abilities (KSAs) | Strong analytical and critical thinking skills for diagnosing and resolving system issues. Excellent organizational and problem-solving abilities with attention to detail. Effective verbal and written communication skills, with the ability to translate technical concepts for non-technical users. Collaborative mindset with a commitment to teamwork across functional and technical areas. Adaptable and change-oriented, ability to drive and support technology adoption and process improvement. Flexibility and adaptability to support evolving technology solutions. Commitment to continuous learning and professional development. Ability to engage constructively with team members to address issues and develop effective solutions. Ability to manage multiple projects and competing priorities in dynamic environment. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
Requisition Number | PT0703854S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week |
Work Schedule |
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 05/20/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 05/29/2026
Tentative Start Date |
Posting Category |
Salary Grade | 07T
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Information Services & Technol
Department Description |
Position Location | Main Campus
FTE | 1.00
Job Summary | Contributes to development, maintenance, and optimization of enterprise administrative systems, with an emphasis on enhancing Cleveland State University’s (CSU) technology landscape and advancing Cloud ERP solutions. Collaborates with stakeholders to design and deliver high-quality solutions that support CSU’s operational and strategic goals. Responsible for business process analysis, system design, change management, project coordination, user support, and issue resolution. Supports CSU technology initiatives and fosters continuous improvement through proactive problem-solving, collaboration, and knowledge sharing. Explores and applies artificial intelligence (AI) and emerging technologies increase efficiency and strengthen decision-making. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree, preferably in computer science, business, finance or related field. Three (3) years of experience supporting enterprise applications, including system analysis, testing, and configuration, of which two (2) years of experience in project coordination. Experience with report development tools or relational database programming. Experience in change management and driving adoption of new technologies and processes. Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and seven (7) years of related work experience can be eligible to apply.
Preferred Qualifications | Master’s degree, preferably in computer science, business, finance or related field. Experience in a higher education or large, complex institutional environment. Hands-on experience with Cloud Enterprise Resource Planning (ERP) systems, including implementations, configuration, support. Knowledge of system integration across functional areas such as Human Resources, Finance, Identity and Access Management, General Administration, Data Warehouse Design, and Student Administration. Experience delivering training materials and user documentation tailored to non-technical audiences.
Knowledge, Skills, and Abilities (KSAs) | Strong analytical and critical thinking skills for diagnosing and resolving system issues. Excellent organizational and problem-solving abilities with attention to detail. Effective verbal and written communication skills, with the ability to translate technical concepts for non-technical users. Collaborative mindset with a commitment to teamwork across functional and technical areas. Adaptable and change-oriented, ability to drive and support technology adoption and process improvement. Flexibility and adaptability to support evolving technology solutions. Commitment to continuous learning and professional development. Ability to engage constructively with team members to address issues and develop effective solutions. Ability to manage multiple projects and competing priorities in dynamic environment. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
Requisition Number | PT0703854S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week |
Work Schedule |
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 05/20/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 05/29/2026
Tentative Start Date |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
Application Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
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