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Wonderschool

Business Operations Associate

🇺🇸 Hybrid - San Francisco, CA

🕑 Full-Time

💰 TBD

💻 Operations

🗓️ December 9th, 2025

Edtech.com's Summary

Wonderschool is hiring a Business Operations Associate to support the executive team and enhance operational efficiency across the organization. The role involves managing key projects, facilitating cross-departmental communication, optimizing processes, and providing strategic support to senior leadership.

Highlights
  • Support senior leadership in developing and executing business strategies.
  • Act as liaison between executive team and departments like HR, finance, marketing, and operations.
  • Manage business projects ensuring timely, on-budget, and quality delivery.
  • Prepare reports and presentations for executive alignment.
  • Identify and implement process improvements to optimize workflows.
  • Create and monitor KPIs to report business performance to leadership.
  • Proactively address operational challenges and support decision-making.
  • Leadership and teamwork skills with cross-functional collaboration.
  • Required: 2+ years in consulting, investment banking, venture capital, business operations, or strategic roles; expert Excel/Google Sheets skills; AI automation experience.
  • Competitive benefits including health coverage, flexible PTO, parental leave, wellness reimbursements, and an autonomous workplace culture.

Business Operations Associate Full Description

Position Summary:
Wonderschool is harnessing the power of technology to provide comprehensive support to child care providers operating out of their homes as well as in the government and non-profit sectors. Our products enable child care providers to create high-quality environments and meet the demands of their business, while also helping parents in need of childcare solutions through the creation of an accessible marketplace.

Wonderschool is seeking a highly strategic and results-driven Business Operations Associate to play a key role in supporting the executive team and driving business efficiency across the organization. This position will provide high-level operational support, including overseeing key business initiatives, managing complex projects, streamlining internal processes, and acting as a liaison between senior leadership and departments. The ideal candidate will combine strong operational expertise with a high level of initiative and leadership skills.
 
Responsibilities
  • Strategic Oversight: Support senior leadership (CEO/Executive Team) in developing and executing business strategies. Assist with setting organizational goals, tracking progress, and ensuring alignment across departments
  • Cross-Functional Leadership: Act as a point of contact between senior leaders and various departments (e.g., HR, finance, marketing, operations), ensuring smooth communication and effective project execution across teams
  • Project & Initiative Management: Oversee and manage key business projects from inception to completion, ensuring that goals are met on time, on budget, and with high quality. Manage project timelines, resources, and stakeholder expectations
  • Executive Support: Provide high-level operational support to the executive team, including preparing presentations and reports and ensuring alignment on priorities.
  • Process Optimization: Identify inefficiencies in workflows and propose process improvements to enhance operational performance across teams. Streamline internal processes to support business growth and scalability
  • Performance Metrics & Reporting: Create and monitor key performance indicators (KPIs) to assess business performance. Regularly report insights to the leadership team and recommend actionable steps based on data-driven analysis
  • Problem Solving & Decision Support: Proactively identify business challenges and operational bottlenecks. Work directly with leadership to find solutions and implement changes that improve the overall business performance
  • Organizational Alignment: Foster alignment between departments and the executive team, ensuring that organizational priorities are clearly communicated and executed at every level. Lead cross-functional meetings and initiatives to drive focus and collaboration
 
Required Qualifications:
  • 2+ years of experience in management consulting, investing banking, venture capital, business operations, or a strategic role at a high-growth startup
  • Must have strong leadership and team-building skills; and ability to collaborate cross-functionally in an effective manner
  • Strategic thinker with the ability to see the big picture and make decisions that drive the business forward
  • Demonstrated ability to build and automate with AI tools
  • Expert MS Excel / Google Sheets skills - candidate should be comfortable with financial modeling and working with large amounts of data
  • Four days a week in office, with travel as needed


What We Offer: 
Wonderschool offers a competitive benefits package, including the following:
  • Health benefits offer up to 100% coverage for employee premiums and up to 80% for dependents 
  • Wifi, Employee Wellness, and co-working space reimbursements offered to all employees 
  • A flexible PTO plan, paid holidays, and mental wellness days  
  • Highly competitive parental leave policies, eligible to qualified individuals after 6-months of employment
  • An autonomous workplace that prioritizes health and wellness to ensure our employees can produce their best work while achieving their personal and professional goals