Business Operations Associate - HR

Job Title:  Business Operations Associate - HR

Division:  Office of Research

Work Arrangement:  Onsite only

Location:  Houston, TX

Salary Range:  $63,052 - $74,178

FLSA Status:  Exempt

Work Schedule:  Monday – Friday, 8 a.m. – 5 p.m.

Summary
The Business Operations Associate provides human resources operations support for Research Support Services division and its nine subordinate departments. The Associate independently coordinates assigned HR programs and processes, guides leaders and employees on routine to moderately complex employment matters, and partners with Human Resources, Employee Relations, and Finance on workforce planning, recruitment, compensation, employee relations, analytics, and position management. The position applies sound judgment, interprets policies and data, recommends solutions, and escalates high-risk or highly complex matters as appropriate. 

Job Duties
Recruitment, Onboarding and Employee Lifecycle Management  |  25% 
• Manages assigned recruitment activities, including candidate screening, interviews, selection support, internal offer and counter-offer communication, salary coordination, and pre-employment follow-up. 
• Oversees departmental onboarding and division-specific orientation to ensure new employees are prepared for success. 
• Coordinates employee lifecycle actions, including transfers, promotions, status changes, separations, and retirements. 
Employee Relations and HR Consultation  |  20% 
• Guides departmental leaders and employees on policies, attendance, performance expectations, workplace concerns, and other employment matters. 
• Assesses employee concerns, gathers documentation, and partners with managers and Employee Relations on disciplinary actions, terminations, reductions in force, and related matters. 
• Recommends appropriate next steps and escalates high-risk or highly complex concerns to HR leadership or Employee Relations. 
Compensation and Position Management  |  15% 
• Manages departmental compensation processes, including promotions, merit increases, equity adjustments, salary changes, and position requests. 
• Reviews compensation and position actions for consistency, completeness, internal alignment, and compliance with established practices. 
• Partners with Human Resources, Payroll and Finance to resolve issues and evaluate the operational and financial impact of proposed changes. 
Workforce Planning and Personnel Budget  |  15% 
• Supports the development of staffing plans, vacancy projections, position records, and personnel budget forecasts. 
• Coordinates preparation of the annual personnel budget, to include PEPT management, and monitors workforce activity against approved plans. 
• Provides workforce and cost analyses to support staffing and organizational decisions. 
HR Analytics and Reporting  |  15% 
• Manages departmental HR dashboards and reporting in Power BI and other systems, including headcount, vacancies, turnover, hiring activity, and employee movement. 
• Ensures data integrity and develops recurring and ad hoc reports for departmental leadership. 
HR Operations, Compliance and Staff Guidance  |  10% 
• Provides guidance and mentorship to HR support staff to promote accurate, timely, and compliant transactions. 
• Reviews HR documentation and personnel actions, maintains confidential records, and monitors items through completion. 
• Identifies and implements process improvements and supports departmental HR projects and initiatives. 
Other Duties as Assigned.

Minimum Qualifications

Preferred Qualifications

Work Authorization Requirement:
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. 
 
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.