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Blackbaud

Business Portfolio Lead

🇺🇸 Remote - US 🕑 Full-Time 💰 $88K - $114K 💻 Other 🗓️ February 2nd, 2026
Blackbaud Gainsight Salesforce

Edtech.com's Summary

Blackbaud is hiring a Business Portfolio Lead. This role involves partnering with functional leadership to identify business transformation opportunities, developing technology roadmaps, leading business analysis and solution design, and overseeing implementation to improve business performance. The position requires guiding teams through technology-driven changes and delivering measurable business benefits.

Highlights
  • Develop and maintain application roadmaps by integrating market trends with business strategy.
  • Advise business leaders on evolving technology solutions and drive change within functional areas.
  • Collaborate with functional leadership to prioritize work and develop ROI/business cases.
  • Lead business analysis and solution design focused on process, technology, and data transformations.
  • Oversee development, testing, integration, and deployment of customized and packaged solutions.
  • Partner with functional leaders and steering committees to manage technology-driven transformations.
  • Required 3-5 years experience in Information Systems, knowledge of multiple systems (Gainsight, Salesforce) preferred.
  • Strong interpersonal and communication skills, including presentation and team leadership abilities.
  • Compensation: Base pay ranges from $87,700 to $114,200, with potential adjustment based on qualifications and company factors.
  • Blackbaud is a remote-first company promoting a flexible work culture and equitable hiring process.

Business Portfolio Lead Full Description

The Business Application Portfolio Principal role is focused on understanding market trends & best practices in a functional area, working with functional leadership to identify business transformation opportunities, then bringing the business transformation opportunities and market trends together into a roadmap for a specific application (typically the primary application) for that area.   The role is then responsible for working with business leadership to develop the business case for technology changes, leading the business analysis & solution design for the technology and associated process transformation,  overseeing the solution development and deployment, and leading various functional leaders and teams through the technology transformation(s) to achieve improved business performance. 

What you'll do:
  • Provide direct advice to business leaders to influence their POV on how the core technology for their functional area will evolve, driving change in their business, complex business issues in a functional area - future roadmap evolution, builds, etc.
  • Work with functional leadership to scope high priority work, identify the ROI/Business case for associated technical work; identify and articulate business benefits from changes to business processes, technology application, and data & advanced analytics. 
  • Develop the application roadmap for the core application, based on both IT strategy and business strategy; decompose roadmap into phases and steps to realize value.
  • Identify specific process needs, gaps and pain points and resulting process or technical projects for a specific solution, aligned with strategic roadmap.
  • Lead business analysis to design solutions for business issues, leveraging native solution capabilities where possible in maximizing user experience.
  • Identify specific process needs, gaps and pain points, functional requirements, and resulting process or technical projects for a specific solution, aligned with strategic roadmap.
  • Oversee development, testing, integration and implementation of technical solutions for an solution area (custom solutions and packaged solutions), ensuring product runs well in production.
  • Acts as a trusted partner to the leadership of a functional area; guiding functional leadership & steering committees through the technology driven transformation efforts related to a specific product and/or process.
  • Leads Business team leads through technology driven transformation, partnering with team leads to drive transformation through business teams.

What you'll bring:
  • 3-5 years related experience working with Information Systems; experience in multiple systems a plus (Gainsight, Salesforce).
  • Strong interpersonal & communication skills: Professional and positive in interactions with others and able to build strong working relationships.
  • Ability to communicate effectively and persuasively in both written and oral forms; Effective presentation of ideas to larger groups.
  • Able to lead teams through a change in direction in response to changing work situations.
  • Able to lead effective action without having all the facts at hand
  • Demonstrates emotional control & composure even under high stress.
  • Efficiently & creatively solves difficult, complex problems that affect other groups.
  • Challenges the status quo.
  • Experience in gathering feedback and following up on action plans.
  • History and knowledge of data analysis to support proposed process definition, monitor adherence, and communicate performance results.

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Blackbaud is a remote-first company which embraces a flexible remote work culture.  Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype.  Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $87,700.00 to $114,200.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:
  • Medical, dental, and vision insurance
  • Remote-first workforce
  • 401(k) program with employer match
  • Flexible paid time off
  • Generous Parental Leave
  • Volunteer for vacation
  • Opportunities to connect to build community and belonging
  • Pet insurance, legal and identity protection
  • Tuition reimbursement program