University of South Carolina
Business Services Operations Specialist
🇺🇸 Columbia, SC
🕑 Full-Time
💰 $45K - $51K
💻 Information Technology
🗓️ June 23rd, 2025
Edtech.com's Summary
The University of South Carolina is hiring a Business Services Operations Specialist to provide business and fiscal management services within the Division of Information Technology. The role involves supporting procurement, business services, and compliance while collaborating with various USC departments to enhance operational efficiency and customer service.
Highlights
- Maintain adherence to state laws, university policies, and detailed business operations.
- Manage divisional travel and procurement activities, including purchase orders and purchasing card use.
- Create, monitor, and improve business service-related procedures and workflows.
- Analyze financial data and assist with budgeting and policy recommendations.
- Deliver enhanced customer service through training and support for internal processes.
- Oversee university purchasing and travel card reconciliation and documentation.
- Use software such as Microsoft Word, Excel, and Teams.
- Requires a bachelor's degree in a related field and at least one year of related experience or equivalent combination of education and training.
- Starting salary range from $45,133 to $51,000 with full-time, 37.5 hours per week schedule.
- Work closely with USC Legal, Purchasing, Administration and Finance, Controller’s Office, and IT Leadership.
Business Services Operations Specialist Full Description
Business Services Operations Specialist
Please see Special Instructions for more details.
Reviewing of applications will begin on 6/27/25.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by July 18, 2025.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Logo |
Posting Number | STA00505PO25
Job Family | Financial and Accounting Operations and Analysis
Job Function | Fiscal Analysis
USC Market Title | Accountant/Fiscal Analyst
Link to USC Market Title | https://uscjobs.sc.edu/titles/132926
Job Level | P1 - Professional
Business Title (Internal Title) | Business Services Operations Specialist
Campus | Columbia
Work County | Richland
College/Division | Division of Information Technology
Department | IT Business Operations
State Pay Band | 5
Approved Starting Salary | $45,133
Advertised Salary Range | $45,133 - $51,000
Location of Vacancy | Columbia, SC
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Monday through Friday, 8:30AM – 5:00PM.
Must be willing to work a flexible schedule to meet the needs of the department.
Basis | 12 months
Job Search Category | Fiscal Accounting
Posting Number | STA00505PO25
Job Family | Financial and Accounting Operations and Analysis
Job Function | Fiscal Analysis
USC Market Title | Accountant/Fiscal Analyst
Link to USC Market Title | https://uscjobs.sc.edu/titles/132926
Job Level | P1 - Professional
Business Title (Internal Title) | Business Services Operations Specialist
Campus | Columbia
Work County | Richland
College/Division | Division of Information Technology
Department | IT Business Operations
State Pay Band | 5
Approved Starting Salary | $45,133
Advertised Salary Range | $45,133 - $51,000
Location of Vacancy | Columbia, SC
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Monday through Friday, 8:30AM – 5:00PM.
Must be willing to work a flexible schedule to meet the needs of the department.
Basis | 12 months
Job Search Category | Fiscal Accounting
About USC
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary | Spend your days enjoying one of the most beautiful university campuses in America at the University of South Carolina, located in the vibrant capital city of one of the nation’s fastest-growing states. Join us in revolutionizing the Division of Information Technology as we transform our campus into a cutting-edge technological marvel! As a Gamecock, you will be part of a dynamic, fast-paced, and talented team, while making a significant impact on the technology that powers our university and creates a #1 ranked first-year experience for our students. Enjoy an urban setting while showcasing your expertise and contributing to the next chapter of our university’s remarkable story.
The Division of IT is hiring an on-site IT Business Operations Specialist within the Office of Business & Support Services. Be part of something new and exciting as we reform and advance business operations for the Division of Information Technology!
Does This Sound Like You? Drive Essential IT Operations: Lead critical business services, becoming the go-to authority within the division. Influence operational excellence and innovation with your deep understanding and proactive solutions.
Operational Efficiency: Streamline divisional business processes to maximize resources, supporting diverse IT projects and initiatives with precision and agility.
Collaborative Environment: Excel in a collaborative team setting where your meticulous attention to detail and business services expertise directly impacts the Division of IT’s strategic goals and success.
Career Catalyst: Grow professionally in a fast-paced, supportive environment where your contributions directly enhance the Division of IT’s daily efficiency and long-term success.
What to Expect Within the Office of Business & Support Services Innovative and Agile: Experience the excitement of working with a team that has been structured to meet modern challenges with creativity and flexibility.
Empowered Collaboration: Engage in an environment where your voice matters, and innovative ideas are encouraged to drive success. Streamlined Excellence: Contribute to a streamlined, efficient business support system that sets new standards in operational excellence.
Competitive Salary: These positions offer expected salaries of up to the low $50k’s, providing a great next step, or starting point, for your USC career.
Unique Perks of the University of South Carolina Downtown COLA Location: Enjoy working in the heart of Columbia, SC, with easy access to vibrant city life, dining, and cultural events.
Energetic Leadership: Thrive under the guidance of an energetic and innovative leadership team dedicated to transforming IT at USC, making your role impactful and exciting.
The Office of Business & Support Services maintains a fully on-site work schedule at our downtown Columbia location.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials |
Preferred Qualifications |
Knowledge/Skills/Abilities
Knowledge of general business principles as they relate to areas such as procurement, billing, financial reporting, general ledger transactions, travel processes, and/or purchasing/travel card management. Knowledge of various types of computer software such as Microsoft Word, Excel, and Teams. Ability to learn or awareness of higher education and/or the state of SC financial regulations and compliance requirements. Knowledge of or ability to learn internal audit procedures and practices related to position responsibilities. Strong organizational skills to effectively manage competing priorities and needs. Strong analytical and problem-solving skills to identify issues and/or discrepancies and resolve them efficiently. Ability to analyze rapidly changing data to make effective and efficient decisions. Ability to exercise judgement and discretion. Strong written and verbal skills to communicate with team members, divisional leadership, campus stakeholders, and the public effectively and courteously. Able to present technical and non-technical data in a clear and concise manner. Ability to perform multiple concurrent tasks with the ability to work under varying amounts and degree of stress, interruptions, and deadlines. Ability and willingness to develop, implement, and update relevant business processes. Strong customer service orientation to address inquiries and issues promptly and professionally. Ability to understand and anticipate customer needs to ensure satisfaction.
The Division of IT is hiring an on-site IT Business Operations Specialist within the Office of Business & Support Services. Be part of something new and exciting as we reform and advance business operations for the Division of Information Technology!
Does This Sound Like You? Drive Essential IT Operations: Lead critical business services, becoming the go-to authority within the division. Influence operational excellence and innovation with your deep understanding and proactive solutions.
Operational Efficiency: Streamline divisional business processes to maximize resources, supporting diverse IT projects and initiatives with precision and agility.
Collaborative Environment: Excel in a collaborative team setting where your meticulous attention to detail and business services expertise directly impacts the Division of IT’s strategic goals and success.
Career Catalyst: Grow professionally in a fast-paced, supportive environment where your contributions directly enhance the Division of IT’s daily efficiency and long-term success.
What to Expect Within the Office of Business & Support Services Innovative and Agile: Experience the excitement of working with a team that has been structured to meet modern challenges with creativity and flexibility.
Empowered Collaboration: Engage in an environment where your voice matters, and innovative ideas are encouraged to drive success. Streamlined Excellence: Contribute to a streamlined, efficient business support system that sets new standards in operational excellence.
Competitive Salary: These positions offer expected salaries of up to the low $50k’s, providing a great next step, or starting point, for your USC career.
Unique Perks of the University of South Carolina Downtown COLA Location: Enjoy working in the heart of Columbia, SC, with easy access to vibrant city life, dining, and cultural events.
Energetic Leadership: Thrive under the guidance of an energetic and innovative leadership team dedicated to transforming IT at USC, making your role impactful and exciting.
The Office of Business & Support Services maintains a fully on-site work schedule at our downtown Columbia location.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials |
Preferred Qualifications |
Knowledge/Skills/Abilities
Knowledge of general business principles as they relate to areas such as procurement, billing, financial reporting, general ledger transactions, travel processes, and/or purchasing/travel card management. Knowledge of various types of computer software such as Microsoft Word, Excel, and Teams. Ability to learn or awareness of higher education and/or the state of SC financial regulations and compliance requirements. Knowledge of or ability to learn internal audit procedures and practices related to position responsibilities. Strong organizational skills to effectively manage competing priorities and needs. Strong analytical and problem-solving skills to identify issues and/or discrepancies and resolve them efficiently. Ability to analyze rapidly changing data to make effective and efficient decisions. Ability to exercise judgement and discretion. Strong written and verbal skills to communicate with team members, divisional leadership, campus stakeholders, and the public effectively and courteously. Able to present technical and non-technical data in a clear and concise manner. Ability to perform multiple concurrent tasks with the ability to work under varying amounts and degree of stress, interruptions, and deadlines. Ability and willingness to develop, implement, and update relevant business processes. Strong customer service orientation to address inquiries and issues promptly and professionally. Ability to understand and anticipate customer needs to ensure satisfaction.
Job Duties
Job Duty | Job Duty 1 – Business Operations
All Business Services Operations Specialists maintain an adherence to state laws and policies and follow university policies, procedures, and guidelines as a primary function of their daily responsibilities. Meticulous attention to detail and a strong understanding of business operations and reporting standards is necessary.
Completes all daily operational tasks associated with divisional travel, performs data entry tasks related to travel pre-approval and reimbursements of divisional staff. Provides data entry and review of divisional procurement activity, manages the intake of customer requests for items to purchase and/or contracts that need reviewed, approved, and implemented, and manages and performs all activities associated with divisional procurement processes through competency and use of the appropriate systems of record. Determines the best method of initiating a procurement action, including purchase order requisitions and purchasing card use.
Maintains responsibility and use of a university purchasing card and travel card. Provides other business and financial transactional/data entry support as needed and as deadlines dictate.
Essential Function | Yes
Percentage of Time | 35Job Duty | Job Duty 2 – Process Monitoring and Improvement
Creates initial drafts of business service-related procedures by closely collaborating with individual team members, interdepartmental colleagues, and campus-wide coordinators. Analyzes existing workflows to identify inefficiencies, recommends streamlined processes, and ensures alignment with organizational goals and university standards. Produces clear, comprehensive documentation and user-friendly guides, facilitates cross-functional meetings to gather input and refine procedures, and provides training and support to ensure consistent implementation across the division.
Manages and monitors divisional business services related processes to ensure efficiency, effectiveness, compliance with state, divisional, and university law, policy, and procedure. Monitors financial accountability to maintain divisional budgetary expectations. Works closely with departmental and divisional leadership to provide technical assistance related to divisional business-related requests and in developing/maintaining requirements for all business services tasks.
Works closely with departmental management and other necessary employees to ensure related processes, procedures, and data collection elements are user friendly, verifiable and repeatable, and consistent with internal work processes.
Essential Function | Yes
Percentage of Time | 15Job Duty | Job Duty 3 – Data Management
Assists in conducting analysis of the Division of IT’s Chart of Accounts. Presents information and reports on position specific revenue, expense, or transactional budget responsibilities to divisional and departmental leadership for discussion and decision-making purposes. Advises and provides management with recommendations for policy changes impacting fiscal/accounting management. Assists in preparation of annual budgets and budgetary requests for internal and external requirements.
Essential Function | Yes
Percentage of Time | 10Job Duty | Job Duty 4 – Enhanced Customer Service
Cultivates a culture of exceptional employee engagement and satisfaction by directly impacting the quality of service provided to both internal and external customers. Offers individual and group training and refresher sessions, as well as updated training material, to ensure all customers are cognizant and comfortable with internal processes and data intake systems. Serves as a resource for divisional and university employees, providing guidance and support to ensure they have the tools and knowledge needed to best interact with departmental and divisional processes.
Essential Function | Yes
Percentage of Time | 15Job Duty | Job Duty 5 – Purchasing & Travel Card Utilization and Management
This position will maintain responsibility of university purchasing and travel cards. Ensures efficient, compliant, and responsible card use. Reconciles transactions within the timeline dictated by the university. Accurately records and documents all card activity for assigned accounts.
Essential Function | Yes
Percentage of Time | 20Job Duty | Job Duty 6 – Other
Other duties as assigned, including serving in a backup capacity for billing operations and/or other business-related duties, as necessary and following proper training. Other duties also include but are not restricted to completing designated projects originating through internal resource planning and demand processes.
Essential Function | Yes
Percentage of Time | 5
All Business Services Operations Specialists maintain an adherence to state laws and policies and follow university policies, procedures, and guidelines as a primary function of their daily responsibilities. Meticulous attention to detail and a strong understanding of business operations and reporting standards is necessary.
Completes all daily operational tasks associated with divisional travel, performs data entry tasks related to travel pre-approval and reimbursements of divisional staff. Provides data entry and review of divisional procurement activity, manages the intake of customer requests for items to purchase and/or contracts that need reviewed, approved, and implemented, and manages and performs all activities associated with divisional procurement processes through competency and use of the appropriate systems of record. Determines the best method of initiating a procurement action, including purchase order requisitions and purchasing card use.
Maintains responsibility and use of a university purchasing card and travel card. Provides other business and financial transactional/data entry support as needed and as deadlines dictate.
Essential Function | Yes
Percentage of Time | 35Job Duty | Job Duty 2 – Process Monitoring and Improvement
Creates initial drafts of business service-related procedures by closely collaborating with individual team members, interdepartmental colleagues, and campus-wide coordinators. Analyzes existing workflows to identify inefficiencies, recommends streamlined processes, and ensures alignment with organizational goals and university standards. Produces clear, comprehensive documentation and user-friendly guides, facilitates cross-functional meetings to gather input and refine procedures, and provides training and support to ensure consistent implementation across the division.
Manages and monitors divisional business services related processes to ensure efficiency, effectiveness, compliance with state, divisional, and university law, policy, and procedure. Monitors financial accountability to maintain divisional budgetary expectations. Works closely with departmental and divisional leadership to provide technical assistance related to divisional business-related requests and in developing/maintaining requirements for all business services tasks.
Works closely with departmental management and other necessary employees to ensure related processes, procedures, and data collection elements are user friendly, verifiable and repeatable, and consistent with internal work processes.
Essential Function | Yes
Percentage of Time | 15Job Duty | Job Duty 3 – Data Management
Assists in conducting analysis of the Division of IT’s Chart of Accounts. Presents information and reports on position specific revenue, expense, or transactional budget responsibilities to divisional and departmental leadership for discussion and decision-making purposes. Advises and provides management with recommendations for policy changes impacting fiscal/accounting management. Assists in preparation of annual budgets and budgetary requests for internal and external requirements.
Essential Function | Yes
Percentage of Time | 10Job Duty | Job Duty 4 – Enhanced Customer Service
Cultivates a culture of exceptional employee engagement and satisfaction by directly impacting the quality of service provided to both internal and external customers. Offers individual and group training and refresher sessions, as well as updated training material, to ensure all customers are cognizant and comfortable with internal processes and data intake systems. Serves as a resource for divisional and university employees, providing guidance and support to ensure they have the tools and knowledge needed to best interact with departmental and divisional processes.
Essential Function | Yes
Percentage of Time | 15Job Duty | Job Duty 5 – Purchasing & Travel Card Utilization and Management
This position will maintain responsibility of university purchasing and travel cards. Ensures efficient, compliant, and responsible card use. Reconciles transactions within the timeline dictated by the university. Accurately records and documents all card activity for assigned accounts.
Essential Function | Yes
Percentage of Time | 20Job Duty | Job Duty 6 – Other
Other duties as assigned, including serving in a backup capacity for billing operations and/or other business-related duties, as necessary and following proper training. Other duties also include but are not restricted to completing designated projects originating through internal resource planning and demand processes.
Essential Function | Yes
Percentage of Time | 5
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive | No
Hazardous weather category | Non-Essential
Hazardous weather category | Non-Essential
Posting Detail Information
Number of Vacancies | 1
Desired Start Date | 07/21/2025
Job Open Date | 06/20/2025
Job Close Date | 07/18/2025
Open Until Filled | No
Special Instructions to Applicant | Reviewing of applications will begin on 6/27/25.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by July 18, 2025.
The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/189537
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Desired Start Date | 07/21/2025
Job Open Date | 06/20/2025
Job Close Date | 07/18/2025
Open Until Filled | No
Special Instructions to Applicant | Reviewing of applications will begin on 6/27/25.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by July 18, 2025.
The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/189537
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have at least a bachelor's degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
- Yes
- No
- * I understand that this position is expected to maintain an on-site work schedule at our downtown Columbia, SC campus.
- Yes
- No
Applicant Documents
Required Documents
- Cover Letter
- Resume
Optional Documents
- Letter of Recommendation 1
- List of References and Contact Information
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