Business Systems Analyst - ORIS

Edtech.com's Summary

The Pennsylvania State University is hiring a Business Systems Analyst - ORIS. The role involves leading the functional management of research operation systems, engaging stakeholders to define and implement business and system requirements, administering enterprise applications, and leading system optimizations and user training to support the university's research information systems.

Highlights

Serve as the functional lead for research operation systems across the Office of the Senior Vice President for Research units.
Consult with stakeholders to elicit, analyze, and document business and system requirements.
Configure, implement, and enhance enterprise-level research information systems.
Lead testing, quality assurance, and issue resolution activities.
Act as the business systems administrator and subject matter expert for research operations, lab management, and service management platforms.
Monitor, optimize, and troubleshoot system performance and security in coordination with vendors and IT.
Develop and deliver role-based training, maintain system documentation, and support data analysis for reporting and compliance.
Lead implementation and ongoing optimization of research and lab management systems in partnership with institutional leadership and researchers.
Requires a Bachelor's degree and at least 3 years of relevant experience or equivalent combination.
Salary range from $61,800 to $89,600 with comprehensive benefits including medical, dental, vision, retirement plans, paid time off, and a 75% tuition discount.

Business Systems Analyst - ORIS Full Description

APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

POSITION SPECIFICSâ

The Office of Research Information Systems (ORIS) within the Office of the Senior Vice President for Research (OSVPR) seeks a Business Systems Analyst who will also be the functional lead for a portfolio of research operation systems used across OSVPR units, ensuring the stability, integrity, integration, and effective operation of institutionally supported applications.

This position will be filled at the Business Systems Analyst - Advanced Professional level.

This position performs advanced analysis, implementation, and lifecycle management of critical Research Information Systems that enable and support the University's research enterprise.

Respnsibilities include but may not be limited to the following:

Stakeholder Engagement and Requirements Analysis:

Independently consult with stakeholders across the research enterprise to elicit, analyze, and document business and system requirements.
Configure, implement, and enhance enterprise applications.
Lead testing, quality assurance, and issue resolution activities.
Serve as a primary liaison among functional offices, IT, vendors, and research user communities to streamline workflows, strengthen data governance, and advance institutional research priorities.

System Administration and Support:

Serve as the institutional business systems administrator and subject matter expert for research operations, lab management, and service management platforms.
Ensure system stability, integrity, security, and performance through proactive monitoring, configuration, optimization, and troubleshooting.
Coordinate closely with vendors and IT to resolve complex system, integration, and data issues.

Training, Documentation and Data Analysis:

Develop and deliver role-based training, demonstrations, and ongoing user support.
Create, maintain, and govern system documentation, standards, and support materials.
Analyze system and operational data to support reporting, leadership decision-making, regulatory compliance, and process improvement initiatives.

System Implementation and Optimization:

Lead implementation, enhancement, and ongoing optimization of research operations and lab management systems.
Partner with core directors, PIs, and administrative staff to gather requirements, define system standards, and improve business processes.
Analyze, design, and maintain complex system workflows that align with institutional policies, compliance requirements, and operational needs.

Work Arrangement: This position is eligible to work remotely within eligible states in the US. Standard work times will be in EST.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

Bachelor's Degree3+ years of relevant experience; or an equivalent combination of education and experience acceptedRequired Certifications:None

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

SALARY & BENEFITS

The salary range for this position, including all possible grades, is $61,800.00 - $89,600.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.

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