Business/Technical Supp Analyst 2 - Client Services - FT - Day

🇺🇸 Orange, CA 🕑 Full-Time 💰 $31 - $50 per Hour 💻 Information Technology 🗓️ May 11th, 2026

DHCP TCP/IP

Edtech.com's Summary

University of California, Irvine is hiring a Business/Technical Support Analyst 2 - Client Services to support its desktop computing environment by installing, diagnosing, repairing, maintaining, and upgrading PC hardware and equipment for optimal workstation performance. The role involves troubleshooting issues in person or remotely, providing end-user assistance, and delivering high-level customer service, including occasional on-call support for all Medical Center locations.

Highlights

Support desktop computing environment including hardware installation, repair, and maintenance
Troubleshoot hardware and software issues remotely, in person, or via telephone/email
Provide end-user assistance and maintain customer service standards
Occasional on-call and after-hours support required
Technical skills required: DNS, DHCP, WINS, TCP/IP, Active Directory, Group Policies, Windows and Macintosh OS, MS Office suite
Hands-on hardware troubleshooting and extensive knowledge of Microsoft Outlook and PDA support
Preferred certifications include Net+, A+, MCP, MCSE
Experience working with third-party vendors and knowledge documentation in ticket systems
Hourly compensation ranges from $30.91 to $49.73
Must work occasional weekends and evenings and have the ability to work within healthcare system environments