Northern Virginia Community College
Campus Financial Aid Representative
🇺🇸 Fairfax County, VA
🕑 Full-Time
💰 $50K - $60K
💻 Financial Aid
🗓️ October 2nd, 2025
Edtech.com's Summary
Northern Virginia Community College is hiring a Campus Financial Aid Representative to assist students with navigating the financial aid process, ensuring compliance with federal, state, and institutional policies. The role involves providing guidance via phone, email, and in-person consultations, coordinating outreach activities, and verifying financial aid applications and associated documents for accuracy.
Highlights
- Assist students with financial aid applications and processes including FAFSA completion, verification, and promissory notes.
- Provide information and support through phone, email, and in-person sessions.
- Coordinate assistance with relevant financial aid policies and regulations.
- Participate in organizing outreach activities related to financial aid.
- Analyze financial aid data for accuracy and resolve discrepancies using multiple sources including the FAFSA and NOVA system.
- Required skills include strong customer service, knowledge of financial aid computer applications, Microsoft Office Suite, and student information systems.
- Experience working in customer service environments and with diverse populations is required.
- Pay band ranges from $50,000 to $60,000 per year for full-time employment.
- Preferred qualifications include bilingual Spanish skills and experience with PeopleSoft and financial aid professional resources such as NASFAA and IFAP.
- Applicants must reside in Virginia, Maryland, or the District of Columbia.
Campus Financial Aid Representative Full Description
Campus Financial Aid Representative
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Campus Financial Aid Representative
Role Title | Education Support Spec II
Role Code | 29143-FP
FLSA | Nonexempt
Pay Band | 03
Position Number | 28000906
Agency | Northern VA Community College
Division | NV280-Office of Student Services
Work Location | Fairfax County - 059
Hiring Range | $50,000-$60,000
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Monday – Friday 8:30 to 5:00; Mondays 10:30 – 7:00 as scheduled.
Sensitive Position | No
Job Description | General Description: By developing and applying consistent policies and procedures that meet federal, state and institutional requirements, the Office of Financial Aid and Support Services attempts to eliminate financial barriers for students who likely would be unable to pursue postsecondary education without financial assistance.
Duties and Tasks: To assist all Northern Virginia Community College students who have applied for financial aid, or who wish to, by providing information that will guide each student through the aid process over the phone, by email, or by in-person consultations. To coordinate assistance with appropriate policies and regulations. Assist with the organization and completion of outreach activities. Assist the Campus Financial Aid Manager or his/her supervisor, as requested, with other financial aid-related projects and tasks. Assist students in the financial aid office or offsite workshops in completing the online FAFSA application and all Financial Aid related requirements, such as verification or Master Promissory Note/Entrance Counseling completion. Analyze financial aid information provided by students on FAFSA to determine accuracy, completeness, and correctness. Identify discrepancies related to information provided on documents vs. information provided on FAFSA vs. information provided in the NOVA system.
* All applicants must reside in VA, MD, or DC.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Required KSAs: Strong customer service skills and abilities to include familiarity with computer applications related to financial aid as well as student information systems. Knowledge of office procedures, various office equipment, and excellent communication and organization skills. Ability to work well with students, staff and other offices for successful resolution to difficult problems Ability to work independently in identifying and addressing the student’s financial aid needs as they relates to the application process. Knowledge and ability to follow rules, regulations and understand standards established by the college, state and federal financial aid programs. Ability to work under pressure and to manage multiple tasks and demands.
Minimum Work Experience:Experience in a customer service setting. Familiarity and experience with various software applications and reporting tools, including Microsoft Office Suite tools. Experience with diverse populations
Additional Considerations | Additional Considerations: Experience working with the PeopleSoft student information system Bilingual – Spanish Experience utilizing Financial Aid Professional Resources (NASFAA, FSAPartnerConnect, IFAP, VASFAA)
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | n/a
Role Title | Education Support Spec II
Role Code | 29143-FP
FLSA | Nonexempt
Pay Band | 03
Position Number | 28000906
Agency | Northern VA Community College
Division | NV280-Office of Student Services
Work Location | Fairfax County - 059
Hiring Range | $50,000-$60,000
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Monday – Friday 8:30 to 5:00; Mondays 10:30 – 7:00 as scheduled.
Sensitive Position | No
Job Description | General Description: By developing and applying consistent policies and procedures that meet federal, state and institutional requirements, the Office of Financial Aid and Support Services attempts to eliminate financial barriers for students who likely would be unable to pursue postsecondary education without financial assistance.
Duties and Tasks: To assist all Northern Virginia Community College students who have applied for financial aid, or who wish to, by providing information that will guide each student through the aid process over the phone, by email, or by in-person consultations. To coordinate assistance with appropriate policies and regulations. Assist with the organization and completion of outreach activities. Assist the Campus Financial Aid Manager or his/her supervisor, as requested, with other financial aid-related projects and tasks. Assist students in the financial aid office or offsite workshops in completing the online FAFSA application and all Financial Aid related requirements, such as verification or Master Promissory Note/Entrance Counseling completion. Analyze financial aid information provided by students on FAFSA to determine accuracy, completeness, and correctness. Identify discrepancies related to information provided on documents vs. information provided on FAFSA vs. information provided in the NOVA system.
* All applicants must reside in VA, MD, or DC.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Required KSAs: Strong customer service skills and abilities to include familiarity with computer applications related to financial aid as well as student information systems. Knowledge of office procedures, various office equipment, and excellent communication and organization skills. Ability to work well with students, staff and other offices for successful resolution to difficult problems Ability to work independently in identifying and addressing the student’s financial aid needs as they relates to the application process. Knowledge and ability to follow rules, regulations and understand standards established by the college, state and federal financial aid programs. Ability to work under pressure and to manage multiple tasks and demands.
Minimum Work Experience:Experience in a customer service setting. Familiarity and experience with various software applications and reporting tools, including Microsoft Office Suite tools. Experience with diverse populations
Additional Considerations | Additional Considerations: Experience working with the PeopleSoft student information system Bilingual – Spanish Experience utilizing Financial Aid Professional Resources (NASFAA, FSAPartnerConnect, IFAP, VASFAA)
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | n/a
Posting Detail Information
Posting Number | CLS_4067P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 10/01/2025
Job Close Date | 10/15/2025
Open Until Filled |
Agency Website | www.nvcc.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/89307
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 10/01/2025
Job Close Date | 10/15/2025
Open Until Filled |
Agency Website | www.nvcc.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/89307
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you now or in the future require visa sponsorship to work in the United States?
- Yes
- No
- * I understand this position is not a remote position and I will be required to attend work in person.
- Yes
- No
- * I understand this position is located in Virginia and I will be required to reside in the DMV metro area.
- Yes
- No
- * Do you have experience offering high quality customer service?
- yes
- no
- * Do you have previous experience with Microsoft Office applications?
- Yes
- No
- * Do you have experience working with diverse populations?
- Yes
- No
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
- Other Document
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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