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EDSI

Cannabis Account Manager

🇺🇸 Staten Island, NY

🕑 Full-Time

💰 $60K

💻 Customer Success

🗓️ November 20th, 2025

CRM

Edtech.com's Summary

EDSI Solutions is hiring a Cannabis Account Manager to support the development of cannabis businesses through outreach, business planning, education, and assistance with licensing and regulatory compliance. This role involves connecting customers to a variety of small business services and maintaining accurate records in the SBS CRM system.

Highlights
  • Conduct outreach to identify potential cannabis business customers through surveys, events, and newsletters.
  • Provide business planning support, including marketing strategies and financial projections development.
  • Offer workshops and seminars on business development topics.
  • Assist with business registration, certification, and eligibility recommendations for cannabis licensing.
  • Help customers apply for appropriate cannabis licenses, permits, financing, and legal assistance.
  • Provide information and technical assistance on NYC and NYS cannabis regulations.
  • Record customer interactions and services accurately in Dynamics CRM with cannabis program designation.
  • Proficient in reviewing and writing business plans, marketing strategies, and financial projections.
  • Knowledge of city and state business licenses, permits, and business registration processes.
  • Bachelor's degree preferred; understanding of NYC small business financial landscape required.

Cannabis Account Manager Full Description

Overview: 
Salary $60,000 year
Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Cannabis Account Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. At EDSI you will participate in a two-week training program to ensure you are ready for success!

EDSI operates the Staten Island NYC Business Solutions Center serving the small business community. NYC Business Solutions is offered by New York City’s Department of Small Business Services, providing a range of services to help small businesses start, operate, and expand their business. Services provided at our Center include business courses, business planning/consultations, financing assistance, legal assistance, hiring, navigating government, compliance consultations and Minority and Women-Owned Business Enterprise Certification.

Cannabis NYC is an interagency hub of citywide resources and services designed to support the development of a thriving and equitable cannabis industry. The hub will support aspiring entrepreneurs in the development and launch of their cannabis business through the services provided by the NYC BSC.

 Responsibilities: 
· Conduct outreach to identify customers interested in opening a cannabis business (i.e., survey, attending events, newsletters, etc.)
· Connect customers to business services as outlined below but not limited to:
- Business planning, including review of business plans and technical assistance in developing marketing strategies and financial projections
- Business Education workshops and seminars on topics relevant to business development
- Referrals to coaching and other partner and SBS services (i.e., Small Business Partnership Initiative, FastTrac, etc.)
- Registering and/or certifying their business
- Eligibility recommendation for cannabis licensing
- Applying for appropriate cannabis license and/or permits
- Accessing Financing and Legal Assistance
· Provide information and technical assistance for NYC and NYS regulations and cannabis licensing programs as they become available
· Customers served are entered into SBS CRM – Dynamics
· All services should be reported in Dynamics with Cannabis program designation as instructed by SBS
· Assist with other duties as assigned/needed Qualifications: 
· Proficient in reviewing and writing business plans
· Experience in providing technical assistance in developing marketing strategies and financial projections
· Knowledge of City and State license and permits
· Knowledge of registering a businesses
· Understanding of financial landscape for small businesses in NYC

Preferred Education:
· Bachelor’s degree
Bring your expertise to EDSI where you will be able to live our values every day: show up, smile and support!