University of Tennessee, Knoxville logo

University of Tennessee, Knoxville

Career Development Manager - Center for Student Engagement

🇺🇸 Knoxville, Tennessee 🕑 Full-Time 💰 TBD 💻 Career Services 🗓️ October 31st, 2026
Higher Ed

Edtech.com's Summary

University of Tennessee, Knoxville is hiring a Career Development Manager - Center for Student Engagement. The role leads professional development and business communication programming for undergraduate students in the Haslam College of Business and supervises the Career Development Coordinator and the Business Communication Studio Coordinator. The manager reports to the Director of Professional and Career Development and sits on the department's leadership team for strategic planning.

Highlights
  • Supervise the Career Development Coordinator and the Business Communication Studio Coordinator, and oversee the student workers, graduate assistants, and peer consultants who deliver services to business students.
  • Create and implement new career programming and initiatives that meet the changing career development needs of business students, in collaboration with Haslam departments and campus units.
  • Contribute to departmental leadership objectives, performance standards, and the annual budget, and represent the Director at campus meetings and events when needed.
  • Collect and analyze data on student participation and success to guide program design, and report key performance indicators to the Director and other college and campus units.
  • Oversee the BUAD 492 internship course and bring current practices in undergraduate teaching, workforce development, and course design into the curriculum.
  • Serve as the team's liaison to the student development subcommittee and offer career coaching to students as needed.
  • Master's degree in education, counseling, business, English, or a related field, plus at least five years of full-time experience in education, preferably in a university setting.
  • At least three years working one-on-one with students, employees, or clients, along with program development and assessment experience and familiarity with resumes, cover letters, and executive summaries.
  • Preferred experience includes working with undergraduate business students, developing curriculum, and using career services software such as Handshake or 12Twenty.
  • Onsite role in Knoxville, with Canvas or Blackboard knowledge and the ability to lead a team and supervise professional staff expected.

Career Development Manager - Center for Student Engagement Full Description

Reporting to the Director of Professional and Career Development, the Career Development Manager position facilitates professional development and business communication opportunities for Haslam College of Business (HCB) undergraduate students. In particular, the Career Development Manager supervises the Career Development Coordinator and the Business Communication Studio Coordinator This requires considerable judgment and appropriate problem-solving approaches with independent authority to make core decisions regarding student development initiatives. This role will lead the strategic design and development of student-focused programs and services that will expand the professional development of HCB students. As part of these services, the PDC coordinators will supervise and train student workers, graduate assistants, or peer mentors. This position may meet individually and in groups with students. The position is part of the PCD leadership team that leads strategic planning and oversight.

RESPONSIBILITIES
Strategic Leadership, Supervision, and Administration
  • Supervise professional staff and provide support and feedback to PCD Director
  • Contribute to creation and facilitation of departmental leadership objectives to ensure most effective operations of the department, analyze long-term impact of decisions and plans, and establish and evaluate standards of performance; affect changes in office policy in collaboration with Director; represent Director at campus meetings and events when needed
  • Strategically engage with internal and external topic experts to make complex decisions around curriculum and programmatic design to continually evaluation and enhance quality
  • Contribute to annual budget by identifying needed resources and associated costs to implement strategic vision for student support initiatives and providing recommendations to Director
  • Resolve any larger issues that are elevated by Career Development Coordinator and Business Communication Studio Coordinator
  • Use effective collaboration and consensus building skills to manage collaborative relationships with college and campus partners.
Program Development and Support
  • Create and implement new career programming & initiatives that meet the evolving career development needs of business students
  • Act as primary liaison for Professional & Career Development team in the student development subcommittee
  • Provide oversight support of peer consultant service delivery.
  • Collaborate with HCB departments and campus units on collaborative career programming
Assessment, Data, and Marketing
  • Collect and analyze data to make informed decisions regarding programmatic development, design, delivery, and outcomes
  • Identify success metrics and trends of students participating in professional development and career programming to guide future needs and best practices
  • Implement and maintain assessment and reporting of key performance indicators and success metrics related to student career development and curriculum. Regularly sharing metrics with Director and other college/campus units regarding student career development programs, initiatives, and trends
  • Identify potential marketing needs and communicate with Career Development Coordinator appropriately
Teaching & Curriculum
  • Oversee the BUAD 492 internship course
  • Stay abreast of current best practices in undergraduate teaching, workforce development, and course design to identify ways to implement these practices into the curriculum
Additional unit, campus, and professional development activities and support
  • Collaborate with other HCB and campus units on career-related efforts
  • Conduct career coaching support to students as needed
  • Participate in professional development activities to ensure professional growth and knowledge needed to provide effective leadership; participate in various local, state, regional, and national organizations such as SOACE and NACE

QUALIFICATIONS
Required Qualifications
Education:
Master’s degree in education, Counseling, Business, English or related field
Experience:
  • Minimum of five years’ full-time experience in education, preferably in a university setting. Graduate assistantship experience counts as .5 FTE.
  • At least three years’ experience working with students, employees or clients in 1:1 setting or teaching environment.
  • Program development and assessment experience.
  • Familiarity with business communication (ie: resumes, cover letters, executive summaries)
Knowledge, Skills, Abilities:
  • Ability to lead a team and supervise professional staff.
  • Strong interpersonal skills and the ability to create and maintain working relationships and build professional networks.
  • Ability to be adaptable and flexible
  • Strong critical thinking and problem-solving ability.
  • Ability to ability to advocate for students from all backgrounds with a proven commitment to diversity, equity and inclusivity
  • Excellent communication skills, both verbal and written.
  • Demonstrated ability to set and achieve goals. Be results driven.
  • Program and/or curriculum design and development
  • Proven ability to develop and execute outcomes and assessment plans to improve program delivery
  • Knowledge of course technology (ie: Canvas, Blackboard)
  • Knowledge of Microsoft Office
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Qualifications
Experience:
Experience working with undergraduate business students preferred.
Curriculum development experience preferred.
Knowledge, Skills, Abilities:
Knowledge of Career Services software (i.e.: CSO, Handshake, Simplicity, 12Twenty)
Knowledge of Gallup Clifton Strengths

Work Location
Location: Knoxville, TN
Onsite

Compensation and Benefits
UT market range: 12

Application Instructions
To express interest, please submit an application with the noted below attachments.
  • Resume
  • Cover Letter

About The College/Department/Division:
The Center for Student Engagement creates innovative opportunities for students to build connections and create community through meaningful involvement, personal development, and co-curricular learning to enhance their volunteer experience.

EEO/AA STATEMENT / NON-DISCRIMINATION STATEMENT
The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.
Inquiries and charges of violation of Title VI (race, color, national origin), Title IX (sex), Section 504 (disability), ADA (disability), ADEA (age), sexual orientation, or veteran status should be directed to the (EEO). Requests for accommodation of a disability should be directed to the ADA Coordinator at the EEO office.