CatCard Systems Specialist

🇺🇸 Bozeman, Montana 🕑 Full-Time 💰 $23 per Hour 💻 Information Technology 🗓️ November 5th, 2026

HIPAA PCI DSS FERPA

Edtech.com's Summary

Montana State University is hiring a CatCard Systems Specialist. The role maintains the software, database, and hardware behind the CatCard, the university's photo ID and campus access system run by Auxiliary Services, while serving students, staff, and faculty at the CatCard customer service window. Reporting to the CatCard Manager, the specialist handles everything from door access schedules and meal plans to card production and financial reconciliations.

Highlights

Assist with maintaining the ID card system, database, and associated hardware and firmware, including planning software upgrades, server and database maintenance, and system configurations to minimize downtime.
Maintain campus-wide access control through door unlock schedules and patron access assignments based on department requests.
Install, troubleshoot, inventory, and maintain hardware such as card printers, point-of-sale systems, and access equipment, working directly with contractors and vendors.
Maintain meal plans, declining-balance plans, and other purchase types across databases according to each home department's program guidelines.
Provide customer service by email, phone, and at the service window, explaining CatCard offerings such as Get Funds and Commuter Meal Plans and handling cash as a window back-up.
Produce CatCards, name tags, badges, and special conference, contractor, and vendor access cards, and help the CatCard Manager with orientation sessions, including photo submission review and mass card production.
Analyze CatCash transactions, deposits, and reconciliations, investigate discrepancies, facilitate fund transfers, and produce invoices and reports.
Train Auxiliary Services staff on credit card terminals, act as liaison for PCI training completion, and cover for the CatCard Manager in their absence, with occasional after-hours support.
Requires progressively responsible administrative experience or equivalent education and experience, substantial computer and software proficiency, and experience analyzing financial and operational data.
Preferred experience includes university OneCard systems such as Atrium, Transact, or CBORD, project management, and electronic access control or other low-voltage hardware.
Pay of $22.99 per hour for a full-time (1.0 FTE), non-exempt classified hourly position.