Classroom & Event Technology Specialist

Edtech.com's Summary

Loyola University Chicago is hiring a CTS Technology Coordinator. The role involves ensuring a positive user experience by managing classroom and event audiovisual technology, providing timely technical support, maintaining documentation, and collaborating with faculty and vendors to implement AV solutions and training.

Highlights

Install, configure, troubleshoot, and maintain AV equipment in classrooms, lecture halls, and event spaces.
Provide real-time technical support to faculty, staff, and event organizers to minimize disruptions.
Manage IT service requests, prioritize incidents, and maintain documentation and inventory of IT assets.
Inspect and test AV systems regularly to ensure optimal performance.
Assist with classroom technology upgrades and refresh projects consistent with university standards.
Collaborate with faculty, IT teams, and vendors to implement new AV solutions and provide training.
Technical skills include familiarity with Windows and Macintosh operating systems, Crestron, Q-SYS, Zoom, Panopto, Office 365, and audio systems such as Shure, Sennheiser, Biamp, and QSC.
Requires a bachelor's degree in computer science, digital media, information technology, or a related field, plus at least two years of relevant experience.
Annual salary range is $60,000 to $75,000.
Position is full-time, exempt, and reports to the IT Support Services department.

Classroom & Event Technology Specialist Full Description

Employment Opportunities Designed to Help Us Collaborate in Creation!

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Classroom & Event Technology Specialist Thank you for your interest in Loyola University Chicago. To view open positions, please enter your search criteria below. You may view all open positions by not specifying any search criteria and selecting the "Search" button. Bookmark this Posting Print Preview | Apply for this Job

Please see Special Instructions for more details.

As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago’s mission, candidates should consult our website at www.luc.edu/mission/. For information about the university’s focus on transformative education, they should consult our website at www.luc.edu/transformativeed.

Position Details

Job Title	CTS TECHNOLOGY COORDINATOR
Position Number	8101325
Work Modality	Fully In-Person
Job Category	University Staff
Job Type	Full-Time
FLSA Status	Exempt
Campus	Rogers Park-Lake Shore Campus
Department Name	IT SUPPORT SERVICES
Location Code	IT SUPPORT SERVICES
Is this split and/or fully grant funded?	No
Duties and Responsibilities	This position ensures a positive user experience by providing clear communication, timely support, and proactive solutions for classroom and event technology. Key responsibilities include managing service requests, maintaining documentation, and tracking IT assets. The role also involves staying current on technology trends and assisting with training initiatives. Position-specific duties include installing, configuring, and maintaining audiovisual (AV) equipment in classrooms, lecture halls, and event spaces. The specialist provides real-time technical support to minimize disruptions, conducts regular AV system inspections, and assists with technology upgrades. Additionally, they collaborate with faculty, IT teams, and vendors to implement new AV solutions and provide training on system usage and best practices. General Responsibilities: Delivers a positive user experience by providing clear communication, timely support, and proactive solutions to technical issues. Supports IT service management processes by triaging support requests, prioritizing incidents, and following up on resolutions to improve service delivery Maintains area documentation, updates appropriate knowledge articles, and improves processes. Manages inventory by tracking, maintaining, and supporting IT assets. Engages in professional development by staying current on technology and assisting with training. Position Specific Responsibilities: Install, configure, troubleshoot, and maintain audiovisual (AV) equipment in classrooms, lecture halls, and event spaces to ensure reliable operation. Provide real-time technical assistance for faculty, staff, and event organizers, resolving AV issues promptly to minimize disruptions. Regularly inspect and test classroom AV systems, including projectors, microphones, speakers, displays, and control systems, to ensure optimal performance. Assist with classroom technology refresh projects, including replacing and upgrading AV equipment, ensuring compatibility with university standards. Work with faculty, IT teams, and vendors to implement new AV solutions and provide training on system usage and best practices.
Minimum Education and/or Work Experience	Bachelor’s degree in business, digital media, computer science or related field and at least two years of directly relevant experience.
Qualifications	Bachelor’s or higher degree in a major such as computer science, information technology, or related; or appropriate combination of education and experience. Strong analytical and problem-solving skills. Familiarity with a variety of technical concepts, practices, and procedures in both computer and media industries. Familiarity of using and troubleshooting operating systems (Windows, Macintosh), along with systems such as Crestron, Q-SYS, Zoom, Panopto, and Office 365. Experience with visual communications involving media streaming and video conferencing. Experience with audio systems such as Shure, Sennheiser, Biamp, QSC and general audio technologies (microphones, consoles, speakers).
Certificates/Credentials/Licenses	None required, although any type of certification demonstrating expertise in computers, control systems, or help desk administration is a plus.
Computer Skills	Familiarity with a variety of technical concepts, practices, and procedures in both computer and media industries. Familiarity of using and troubleshooting operating systems (Windows, Macintosh), along with systems such as Crestron, Q-SYS, Zoom, Panopto, and Office 365. Experience with visual communications involving media streaming and video conferencing. Experience with audio systems such as Shure, Sennheiser, Biamp, QSC and general audio technologies (microphones, consoles, speakers).
Supervisory Responsibilities	No
Required operation of university owned vehicles	No
Does this position require direct animal or patient contact?	No
Physical Demands	Lifting
Working Conditions	None
Open Date	02/03/2026
Close Date
Position Maximum Salary or Hourly Rate	$75,000/ann
Position Minimum Salary or Hourly Rate	$60,000/ann
Special Instructions to Applicants	As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago’s mission, candidates should consult our website at www.luc.edu/mission/. For information about the university’s focus on transformative education, they should consult our website at www.luc.edu/transformativeed.
About Loyola University Chicago	Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes—including Business, Law, Medicine, Nursing, and Health Sciences—Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation’s top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country’s most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world. Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University’s Nondiscrimination Policy.
Quick Link for Posting	https://www.careers.luc.edu/postings/34620

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you hold a minimum of a bachelor's degree in the area of digital media, computer science, or a related field?
- Yes
- No
* Why do you want to work for Loyola University Chicago?
(Open Ended Question)
* How do your values align with Loyola University Chicago's mission and values?

(Open Ended Question)
* How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other

Applicant Documents

Required Documents

Resume
Cover Letter/Letter of Application

Optional Documents

Loyola University Chicago | Information: (773) 508 - 6000
1032 W Sheridan Rd | Chicago, IL | 60660
2018 (c) Loyola University Chicago | University Policies

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Original Job Description

Employment Opportunities Designed to Help Us Collaborate in Creation!

Toggle navigation

Please see Special Instructions for more details.

Position Details

Job Title	CTS TECHNOLOGY COORDINATOR
Position Number	8101325
Work Modality	Fully In-Person
Job Category	University Staff
Job Type	Full-Time
FLSA Status	Exempt
Campus	Rogers Park-Lake Shore Campus
Department Name	IT SUPPORT SERVICES
Location Code	IT SUPPORT SERVICES
Is this split and/or fully grant funded?	No
Duties and Responsibilities	This position ensures a positive user experience by providing clear communication, timely support, and proactive solutions for classroom and event technology. Key responsibilities include managing service requests, maintaining documentation, and tracking IT assets. The role also involves staying current on technology trends and assisting with training initiatives. Position-specific duties include installing, configuring, and maintaining audiovisual (AV) equipment in classrooms, lecture halls, and event spaces. The specialist provides real-time technical support to minimize disruptions, conducts regular AV system inspections, and assists with technology upgrades. Additionally, they collaborate with faculty, IT teams, and vendors to implement new AV solutions and provide training on system usage and best practices. General Responsibilities: Delivers a positive user experience by providing clear communication, timely support, and proactive solutions to technical issues. Supports IT service management processes by triaging support requests, prioritizing incidents, and following up on resolutions to improve service delivery Maintains area documentation, updates appropriate knowledge articles, and improves processes. Manages inventory by tracking, maintaining, and supporting IT assets. Engages in professional development by staying current on technology and assisting with training. Position Specific Responsibilities: Install, configure, troubleshoot, and maintain audiovisual (AV) equipment in classrooms, lecture halls, and event spaces to ensure reliable operation. Provide real-time technical assistance for faculty, staff, and event organizers, resolving AV issues promptly to minimize disruptions. Regularly inspect and test classroom AV systems, including projectors, microphones, speakers, displays, and control systems, to ensure optimal performance. Assist with classroom technology refresh projects, including replacing and upgrading AV equipment, ensuring compatibility with university standards. Work with faculty, IT teams, and vendors to implement new AV solutions and provide training on system usage and best practices.
Minimum Education and/or Work Experience	Bachelor’s degree in business, digital media, computer science or related field and at least two years of directly relevant experience.
Qualifications	Bachelor’s or higher degree in a major such as computer science, information technology, or related; or appropriate combination of education and experience. Strong analytical and problem-solving skills. Familiarity with a variety of technical concepts, practices, and procedures in both computer and media industries. Familiarity of using and troubleshooting operating systems (Windows, Macintosh), along with systems such as Crestron, Q-SYS, Zoom, Panopto, and Office 365. Experience with visual communications involving media streaming and video conferencing. Experience with audio systems such as Shure, Sennheiser, Biamp, QSC and general audio technologies (microphones, consoles, speakers).
Certificates/Credentials/Licenses	None required, although any type of certification demonstrating expertise in computers, control systems, or help desk administration is a plus.
Computer Skills	Familiarity with a variety of technical concepts, practices, and procedures in both computer and media industries. Familiarity of using and troubleshooting operating systems (Windows, Macintosh), along with systems such as Crestron, Q-SYS, Zoom, Panopto, and Office 365. Experience with visual communications involving media streaming and video conferencing. Experience with audio systems such as Shure, Sennheiser, Biamp, QSC and general audio technologies (microphones, consoles, speakers).
Supervisory Responsibilities	No
Required operation of university owned vehicles	No
Does this position require direct animal or patient contact?	No
Physical Demands	Lifting
Working Conditions	None
Open Date	02/03/2026
Close Date
Position Maximum Salary or Hourly Rate	$75,000/ann
Position Minimum Salary or Hourly Rate	$60,000/ann
Special Instructions to Applicants	As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago’s mission, candidates should consult our website at www.luc.edu/mission/. For information about the university’s focus on transformative education, they should consult our website at www.luc.edu/transformativeed.
About Loyola University Chicago	Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes—including Business, Law, Medicine, Nursing, and Health Sciences—Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation’s top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country’s most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world. Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University’s Nondiscrimination Policy.
Quick Link for Posting	https://www.careers.luc.edu/postings/34620

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you hold a minimum of a bachelor's degree in the area of digital media, computer science, or a related field?
- Yes
- No
* Why do you want to work for Loyola University Chicago?
(Open Ended Question)
* How do your values align with Loyola University Chicago's mission and values?

(Open Ended Question)
* How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other

Applicant Documents

Required Documents

Resume
Cover Letter/Letter of Application

Optional Documents

Loyola University Chicago | Information: (773) 508 - 6000
1032 W Sheridan Rd | Chicago, IL | 60660
2018 (c) Loyola University Chicago | University Policies

Support LUC

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Classroom & Event Technology Specialist

Edtech.com's Summary

Classroom & Event Technology Specialist Full Description

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