Edtech.com's Summary

BetterUp is hiring a Client Partner - Strategy & Business Operations Associate. The role involves partnering with the Chief of Staff and executive team to develop a new go-to-market segment focused on engaging CxO-level stakeholders, managing cross-functional collaboration, and driving key organizational initiatives to improve coaching at scale.

Highlights

Drive account and stakeholder research for enterprise organizations in the new segment.
Craft executive communications and manage engagement with CxO teams to ensure alignment.
Lead RFP responses and coordinate internal processes across functions.
Accountable for pipeline generation within the new go-to-market segment, without cold outreach.
Develop thorough data analysis and provide actionable insights to improve the coaching platform.
Manage multiple business initiatives simultaneously and create tools to support executive decision-making.
Require 3+ years of experience in strategy consulting, investment banking, private equity, or equivalent.
Strong skills in data analytics, project management, and executive presence to handle complex interactions.
A BA/BS degree and passion for organizational behavior, positive psychology, or behavioral sciences is valued.
Benefits include BetterUp coaching access, competitive compensation, medical/dental/vision insurance, flexible PTO, volunteer days, development stipend, and 401(k) options.

Client Partner - Strategy & Business Operations Associate Full Description

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

As a Client Partner you will join a team of Strategy & Business Operations Associates, who partner closely with the Chief of Staff to uncover data-driven insights and implement cross-functional initiatives to enable coaching at scale. In this specific role you will be focused on building a new go-to-market segment and approach that focuses on creating CxO engagement through peer connections and a consultative, solution based sales experience.

For success in the role it is critical that you are comfortable working alongside BetterUp’s executive team and board of directors to develop, drive, and report on the most pressing organizational initiatives that drive key business outcomes. You handle problem-solving with poise and attention to detail, ensuring that all functions of your business are operating efficiently. Qualified candidates have data analytics capabilities, are operationally-savvy, well-organized, passionate about solving problems, and have the executive presence to manage complex interpersonal situations.

What you’ll do:

This position is a member of the broader strategy and operations team, but has a specific charter for our FY’26 strategy and operations known as a Client Partner.

Client Partner: Join the team already in motion to test out a new go to market (GTM) strategy:

Drives account and key stakeholder research for the enterprise organizations in the segment
Crafts all executive communications and deliverables (outside of formal proposal)
Orchestrates internal cross-functional coordination, collaboration, and processes
Manages engagement with the CxOs team at the prospect organization to ensure alignment
Leads RFP responses as needed including strategy and coordination of response materials
Accountable for pipeline generation within the new segment. For clarity, this does NOT mean the candidate is doing cold outreach etc, but the organizational metric that should move with a job well done is the pipeline we generate in the new GTM segment.

Strategy & Operations Associate (more broadly): Launch, implement and report on key projects to drive efficiency and scale:

Independently develop thorough and complete analysis for each project
Provide insights from project results which allow business partners to take effective action to improve our coaching platform
Project manage multiple key business initiatives, at different stages, all at the same time
Elevate cross-functional data-driven decision making
Create tools and reports to elevate executive decision making
Influence and build consensus around data insights and actionable next steps
Collaborate with other functional leaders

If you have some or all of the following, please apply:

3+ years of strategy consulting, investment banking, private equity, or equivalent experience
BA/BS degree - we’re more interested in what you learned and how you’ve applied it to your life than what you studied
Strong interest in organizational behavior, positive psychology, coaching, or behavioral sciences - we geek out over this stuff, daily!
Intellectual and analytical curiosity - initiative to dig into the “why” of various results.
Strong experience with and comfort analyzing quantitative and qualitative data to derive specific, focused insights.
Project management & execution skills, including attention to detail, commitment to consistently meeting timelines, operating from a sense of urgency, and an ability to prioritize across multiple projects and initiatives
Scrappiness: Someone who gets excited about rolling up their sleeves and doing whatever it takes to deliver, in a way that you impress yourself. You do not hesitate to get involved, from the high-level, strategic work to the tactical (sometimes thankless) work. You have a bias towards action and the ability to translate objectives into concrete work plans.
No ego teammate: We thrive in an environment of healthy and respectful collaboration that is fundamentally driven by the desire to succeed as a team.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Medical, dental, and vision insurance
Flexible paid time off
Per year:
- All federal/statutory holidays observed
- 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp
401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

We value your privacy. Your personal data will be processed in accordance with ourPrivacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to support@betterup.co

Original Job Description

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

What you’ll do:

This position is a member of the broader strategy and operations team, but has a specific charter for our FY’26 strategy and operations known as a Client Partner.

Client Partner: Join the team already in motion to test out a new go to market (GTM) strategy:

Drives account and key stakeholder research for the enterprise organizations in the segment
Crafts all executive communications and deliverables (outside of formal proposal)
Orchestrates internal cross-functional coordination, collaboration, and processes
Manages engagement with the CxOs team at the prospect organization to ensure alignment
Leads RFP responses as needed including strategy and coordination of response materials
Accountable for pipeline generation within the new segment. For clarity, this does NOT mean the candidate is doing cold outreach etc, but the organizational metric that should move with a job well done is the pipeline we generate in the new GTM segment.

Strategy & Operations Associate (more broadly): Launch, implement and report on key projects to drive efficiency and scale:

Independently develop thorough and complete analysis for each project
Provide insights from project results which allow business partners to take effective action to improve our coaching platform
Project manage multiple key business initiatives, at different stages, all at the same time
Elevate cross-functional data-driven decision making
Create tools and reports to elevate executive decision making
Influence and build consensus around data insights and actionable next steps
Collaborate with other functional leaders

If you have some or all of the following, please apply:

3+ years of strategy consulting, investment banking, private equity, or equivalent experience
BA/BS degree - we’re more interested in what you learned and how you’ve applied it to your life than what you studied
Strong interest in organizational behavior, positive psychology, coaching, or behavioral sciences - we geek out over this stuff, daily!
Intellectual and analytical curiosity - initiative to dig into the “why” of various results.
Strong experience with and comfort analyzing quantitative and qualitative data to derive specific, focused insights.
Project management & execution skills, including attention to detail, commitment to consistently meeting timelines, operating from a sense of urgency, and an ability to prioritize across multiple projects and initiatives
Scrappiness: Someone who gets excited about rolling up their sleeves and doing whatever it takes to deliver, in a way that you impress yourself. You do not hesitate to get involved, from the high-level, strategic work to the tactical (sometimes thankless) work. You have a bias towards action and the ability to translate objectives into concrete work plans.
No ego teammate: We thrive in an environment of healthy and respectful collaboration that is fundamentally driven by the desire to succeed as a team.

Benefits:

Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Medical, dental, and vision insurance
Flexible paid time off
Per year:
- All federal/statutory holidays observed
- 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp
401(k) self contribution

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Client Partner - Strategy & Business Operations Associate

Edtech.com's Summary

Client Partner - Strategy & Business Operations Associate Full Description

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