University of South Carolina
Client Services Coordinator
🇺🇸 Columbia, SC
🕑 Part-Time
💰 $15 per Hour
💻 Other
🗓️ October 20th, 2025
Edtech.com's Summary
- Oversee day-to-day interactions with clients of the CarolinaCard Office.
- Provide assistance to clients in person, via email, or by phone.
- Maintain records of client accounts and screen client feedback and requests.
- Collaborate with USC departments, vendors, and USC community members including students, faculty, and staff.
- Escalate complaints to department leadership when necessary.
- Work closely with in-house technology teams to develop offerings and evaluate costs.
- Strong organizational, written, and verbal communication skills required.
- Must have excellent interpersonal skills and professionalism in client interactions.
- Part-time position with 25 hours per week and a salary of $15.00 per hour.
- Reports to the director and works within the Division of Administration and Finance, DAF Carolina Card Office.
Client Services Coordinator Full Description
Posting Number | TMP02589PO25
Job Code Title | Program Assistant
Advertised Title | Client Services Coordinator
Campus | Columbia
College/Division | Division of Administration and Finance
Department | DAF Carolina Card Office
Salary | $15.00
Location of Vacancy |
Part/Full Time | Part Time
Hours per Week | 25
Work Schedule | Standard office hours are 8:30 am – 5:00 pm., Monday – Friday.
Work schedules will be determined upon hire.
Job Search Category | Administrative
About USC
Benefits for Temporary Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers temporary employees expected to work at least 30 hours per week health and life insurance, flexible spending accounts and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu.
Client Services Coordinator Responsibilities include:
Provide assistance to clients in person, on email, or by phone. Compile and maintain records on client accounts. Screen feedback and requests from clients and liaise with relevant departments within USC to provide solutions. Escalate complaints to department leadership. Liaise with in-house technology team to produce offerings and assess related costs. Build and maintain close relationships with clients.
Qualifications | To be successful in this role, the coordinator must:
* Have superb organizational and communication skills, both written and verbal;
* Have great interpersonal abilities, engaging in polite and professional interactions with clients;
* Be attentive and detailed-oriented, providing accurate work documents.
Desired Start Date | 11/16/2025
Proposed End Date | 10/31/2026
Job Open Date | 10/16/2025
Job Close Date | 11/05/2025
Open Until Filled | No
Special Instructions to Applicant | This position is open until filled. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
Quicklink for Posting | https://uscjobs.sc.edu/postings/196386
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Hazardous weather category | Non-Essential
- * Do you possess the critical competencies that are required for this position including strong interpersonal skills, written and verbal communication skills and professionalism?
- Yes
- No (disqualifying)
- Resume
- List of References and Contact Information
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