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North Carolina State University

Client Services Representative - Float

🇺🇸 Raleigh, NC

🕑 Temporary

💰 $15 - $18 per Hour

💻 Customer Support

🗓️ July 25th, 2025

Edtech.com's Summary

NC State University is hiring a Client Services Representative - Float. The role involves providing customer service to current and potential clients as well as referring veterinarians, managing client check-ins, creating medical records, reviewing consent forms, processing payments and referrals, and handling multiple phone lines while communicating with clinical team members.

Highlights
  • Provide customer service to clients, potential clients, and referring veterinarians (rDVMs).
  • Manage client check-ins, medical record creation, and consent form reviews.
  • Process deposits, payments, and referrals efficiently.
  • Handle multiple incoming phone lines and multitask effectively.
  • Maintain communication with clinical team members.
  • Required skills include knowledge of Google Suite, email, and scanners, plus excellent verbal and written communication abilities.
  • Must demonstrate strong organizational, multitasking, and customer service skills; emotional intelligence is important.
  • Experience in veterinary emergency, ICU, or medical client service is preferred.
  • High school diploma or equivalent plus one year of related office experience required.
  • Compensation range is $15 - $18 per hour.