Client Services Representative - Float

🇺🇸 Raleigh, NC

🕑 Temporary

💰 $15 - $18 per Hour

💻 Customer Support

🗓️ July 25th, 2025

Edtech.com's Summary

NC State University is hiring a Client Services Representative - Float. The role involves providing customer service to current and potential clients as well as referring veterinarians, managing client check-ins, creating medical records, reviewing consent forms, processing payments and referrals, and handling multiple phone lines while communicating with clinical team members.

Highlights

Provide customer service to clients, potential clients, and referring veterinarians (rDVMs).
Manage client check-ins, medical record creation, and consent form reviews.
Process deposits, payments, and referrals efficiently.
Handle multiple incoming phone lines and multitask effectively.
Maintain communication with clinical team members.
Required skills include knowledge of Google Suite, email, and scanners, plus excellent verbal and written communication abilities.
Must demonstrate strong organizational, multitasking, and customer service skills; emotional intelligence is important.
Experience in veterinary emergency, ICU, or medical client service is preferred.
High school diploma or equivalent plus one year of related office experience required.
Compensation range is $15 - $18 per hour.