Edtech.com's Summary

Widener University is hiring a Clinical and Fieldwork Support Specialist. This role involves providing administrative support for student clinical placements within the College of Health and Human Services, managing CRM systems like Exxat, and coordinating communication with various stakeholders to ensure compliance and effective placement processes.

Highlights

Provide administrative support for clinical and fieldwork student placements within the College of Health and Human Services.
Manage and maintain clinical education databases, including Exxat and Canvas, ensuring accuracy and compliance.
Oversee student compliance processes using Exxat APPROVE and handle confidential information responsibly.
Collaborate with internal teams and external facilities, including clinical instructors, preceptors, and directors of clinical education.
Contribute to a welcoming, inclusive environment respecting diverse backgrounds.
Use Microsoft Office (Excel), Colleague/Slate systems, Office365, Teams, and OneDrive with intermediate to advanced proficiency.
Requires at least an associate’s degree or high school diploma with relevant experience in a service-oriented environment.
Prior experience with database management systems and Exxat CRM is preferred.
Position requires computer use for extended periods and occasional work during evenings and weekends.
Supports cross-training and teamwork within the Clinical and Field Support Specialist Team across multiple health programs.

Clinical and Fieldwork Support Specialist Full Description

Widener University is currently seeking a Clinical & Fieldwork Support Specialist in College of Health and Human Services. Reporting to the Associate Dean of the College of Health and Human Services, this role provides administrative support to the Health and Human Service programs as they place students for their clinical experiences in the field.

The College, which has a focus on interprofessional education, service, and research, houses programs in clinical psychology, education, human sexuality, occupational therapy, physical therapy, physician assistant, speech-language pathology and social work. Our students represent a multitude of diverse identities. We aspire to develop a College faculty, staff, and curriculum that is anti-racist, anti-oppressive and reflects and respects our professional values. We seek to create an intentionally diverse educational community in which students, staff, and faculty perspectives are valued and meaningfully incorporated into our work.

DUTIES AND RESPONSIBILITIES (including, but not limited to):

Essential duties:

Function as a member of the College’s Clinical and Field Support Specialist Team
Contribute to a welcoming and inclusive environment for all constituents through effective communication and interactions with persons of diverse backgrounds and abilities.
Work collaboratively within a highly adaptable team addressing common and unique needs for clinical and fieldwork across multiple programs adhering to internal (Widener) and external (accreditation) requirements.
Self-directed in use of CRM/database systems such as Exxat and Canvas.
Responsible for accurate and up to date CRM/Exxat database management of the centralized clinical and fieldwork contracts across the College.
Responsible for Exxat database management of clinical education and fieldwork placements across the College.
Effectively manage the student compliance process throughout the College with Exxat APPROVE.
Effectively manage and maintain confidential information.
Proactively identify challenges and demonstrate initiative in communicating with the team, posing potential solutions and participating in the resolution of the challenge.
Work both independently and collaboratively with enthusiasm and flexibility for projects and challenges.
Actively contribute to the functions of the team including team meetings, problem-solving, and strategizing.
Participate in the coordination of communication, within and outside the university, as it relates to the clinical education and fieldwork programs - including but not limited to communication and coordination with contracted facilities, College Directors of Clinical Education and Field, host clinical/field instructors/preceptors, fieldwork faculty, and participating students.

Secondary Responsibilities:

Support all other members of the Clinical and Field Support Specialist Team, including taking over or sharing responsibilities at times of significant volume or need throughout the yearly cycle, by being cross-training on all aspects of the Clinical and Field Support Specialist Team for all programs.

MINIMUM QUALIFICATIONS: (Education/Training and Experience Required):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Required:

Associate’s degree or high school diploma and experience in a service-oriented environment or any combination of experience, training or education, which provides the necessary skills, ability and knowledge.
Intermediate to advanced proficiency in Microsoft Office including use of Excel spreadsheets and computer-based data management systems.
Competence with data entry and ability to learn university Colleague/Slate systems, Office365, Teams, Canvas, and OneDrive.
Superior interpersonal and teamwork skills with a willingness to share responsibility and collaboration in setting and achieving team goals.

Preferred Qualifications:

Prior experience in the use of database management systems
Prior experience working in Exxat or related CRM systems.

Physical Requirements and/or Unusual Work Hours:

Job requires ability to use a computer for long periods of time.
Ability to move between offices, floors and buildings on campus, with or without an accommodation.
Some evenings and weekends may be required for events.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran.

Some positions may be eligible for a hybrid or remote work arrangement that may include a partially or fully remote work location, consistent with Widener’s Flexible Work policy. U.S. work authorization is required.

Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at www.widener.edu.

EOE M/F/V/D

Original Job Description

DUTIES AND RESPONSIBILITIES (including, but not limited to):

Essential duties:

Function as a member of the College’s Clinical and Field Support Specialist Team
Contribute to a welcoming and inclusive environment for all constituents through effective communication and interactions with persons of diverse backgrounds and abilities.
Work collaboratively within a highly adaptable team addressing common and unique needs for clinical and fieldwork across multiple programs adhering to internal (Widener) and external (accreditation) requirements.
Self-directed in use of CRM/database systems such as Exxat and Canvas.
Responsible for accurate and up to date CRM/Exxat database management of the centralized clinical and fieldwork contracts across the College.
Responsible for Exxat database management of clinical education and fieldwork placements across the College.
Effectively manage the student compliance process throughout the College with Exxat APPROVE.
Effectively manage and maintain confidential information.
Proactively identify challenges and demonstrate initiative in communicating with the team, posing potential solutions and participating in the resolution of the challenge.
Work both independently and collaboratively with enthusiasm and flexibility for projects and challenges.
Actively contribute to the functions of the team including team meetings, problem-solving, and strategizing.
Participate in the coordination of communication, within and outside the university, as it relates to the clinical education and fieldwork programs - including but not limited to communication and coordination with contracted facilities, College Directors of Clinical Education and Field, host clinical/field instructors/preceptors, fieldwork faculty, and participating students.

Secondary Responsibilities:

Support all other members of the Clinical and Field Support Specialist Team, including taking over or sharing responsibilities at times of significant volume or need throughout the yearly cycle, by being cross-training on all aspects of the Clinical and Field Support Specialist Team for all programs.

MINIMUM QUALIFICATIONS: (Education/Training and Experience Required):

Required:

Associate’s degree or high school diploma and experience in a service-oriented environment or any combination of experience, training or education, which provides the necessary skills, ability and knowledge.
Intermediate to advanced proficiency in Microsoft Office including use of Excel spreadsheets and computer-based data management systems.
Competence with data entry and ability to learn university Colleague/Slate systems, Office365, Teams, Canvas, and OneDrive.
Superior interpersonal and teamwork skills with a willingness to share responsibility and collaboration in setting and achieving team goals.

Preferred Qualifications:

Prior experience in the use of database management systems
Prior experience working in Exxat or related CRM systems.

Physical Requirements and/or Unusual Work Hours:

Job requires ability to use a computer for long periods of time.
Ability to move between offices, floors and buildings on campus, with or without an accommodation.
Some evenings and weekends may be required for events.

EOE M/F/V/D

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Clinical and Fieldwork Support Specialist

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