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University of Florida

Clinical Service Representative II

🇺🇸 Gainesville, FL

🕑 Full-Time

💰 $16 - $17 per Hour

💻 Other

🗓️ October 15th, 2025

Edtech.com's Summary

UF College of Dentistry is hiring a Clinical Service Representative II to act as a Treatment Coordinator supporting the TEAMS Program. The role involves managing clinical operations for undergraduate dental students by coordinating patient care, scheduling, student relations, and financial tracking to ensure high-quality dental education and patient service.

Highlights
  • Supports TEAMS Program by coordinating patient care for approximately 21 student dentists and 700 patients.
  • Utilizes PC and axiUm patient management software daily.
  • Manages student and faculty communication regarding schedules, patient treatment, and student progress.
  • Maintains clinic schedules to ensure efficient chair utilization and clinical experience.
  • Handles patient financial accounts, insurance verification, and coordinates with Business Office on billing matters.
  • Conducts surveys and participates in Quality Assurance processes and clinical exam proctoring.
  • Requires high school diploma or equivalent with two years of relevant office experience; vocational training may substitute experience.
  • Preferred experience includes dental clinic exposure, multi-practitioner scheduling, and proficiency in Windows, Microsoft Word, Excel, and multi-line phone systems.
  • Hourly pay ranges from $15.80 to $17.00, based on education and experience, with access to state health plans, dental, vision, retirement plans, and paid leave benefits.
  • Acts as liaison between patients, students, faculty, and team leaders to manage clinical operations and patient care effectively.